800.com4.5 out of 5 stars |
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800.com:
About
800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively.
The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled.
Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls.
With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows.
The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.
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Delacon:
About
In the same way you can optimize your customer's online journey, you can do the same for phone calls. By using our sophisticated Call Analytics solution, you can make real-time improvements to your marketing campaigns. Analyze conversations, spot keywords and categorize calls using our AI-enabled solution. Manage call flows to ensure they are answered by the right person at the right time. Visually track call conversions to increase ROI across marketing channels, and dive into in-depth call metrics and call performance. Receive instant call notification emails every time your business receives a phone call. Customize our platform to suit your branding so you can provide your customers with a seamless experience. Unique phone numbers follow and track website visitors throughout their browsing sessions. Pinpoint drop-off in the buyer’s journey and enhance the customer experience.
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800.com:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Delacon:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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800.com:
Audience
Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.
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Delacon:
Audience
Companies searching for a call tracking solution
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800.com:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Delacon:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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800.com:
API
Offers API
Supported
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Delacon:
API
Offers API
Supported
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800.com:
Screenshots and Videos |
Delacon:
Screenshots and Videos |
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800.com:
Pricing
$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version
Not Supported
Free Trial
Supported
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Delacon:
Pricing
No information available.
Free Version
Supported
Free Trial
Supported
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800.com:
Reviews/
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Delacon:
Reviews/
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800.com:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Delacon:
Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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800.com:
Company Information800.com
Founded: 1997
United States
www.800.com
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Delacon:
Company InformationDelacon
Founded: 1996
Australia
www.delaconcorp.com
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800.com:
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800.com:
Categories |
Delacon:
Categories |
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800.com:
Call Tracking Features
Call Log
Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Not Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Not Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Not Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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Delacon:
Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Supported
Phone Key Input
Supported
Survey Management
Supported
Text to Speech
Not Supported
Voice Customization
Supported
Voice Mail
Supported
Speech Analytics Features
Automatic Transcription
Supported
Call Center Management
Supported
Call Recording
Supported
Customer Experience Management
Supported
Data Security
Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Self-Service Search
Supported
Sentiment Analysis
Supported
Surveys & Feedback
Supported
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800.com:
Integrations
Google Ads
Supported
Microsoft Advertising
Supported
Salesforce
Supported
Zapier
Supported
Adobe Advertising Cloud
Not Supported
Adobe Marketo Engage
Not Supported
AgencyAnalytics
Not Supported
Domo
Not Supported
Facebook
Not Supported
Google Analytics 360
Not Supported
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Delacon:
Integrations
Google Ads
Supported
Microsoft Advertising
Supported
Salesforce
Supported
Zapier
Supported
Adobe Advertising Cloud
Supported
Adobe Marketo Engage
Supported
AgencyAnalytics
Supported
Domo
Supported
Facebook
Supported
Google Analytics 360
Supported
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Delacon:
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