800.com

800.com

4.5 out of 5 stars
CallHippo

CallHippo

4.7 out of 5 stars
Visit Website for 800.com
800.com CallHippo
800.com:

About

800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively. The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled. Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls. With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows. The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.
CallHippo:

About

CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
800.com:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
CallHippo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
800.com:

Audience

Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.
CallHippo:

Audience

SMBs for Sales, Support and Business-Ops Teams
800.com:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
CallHippo:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
800.com:

API

Offers API Supported
CallHippo:

API

Offers API Not Supported
800.com:

Screenshots and Videos

CallHippo:

Screenshots and Videos

800.com:

Pricing

$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version Not Supported
Free Trial Supported
CallHippo:

Pricing

$18.00/month/user
Free Version Not Supported
Free Trial Not Supported
800.com:

Reviews/Ratings

CallHippo:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.0 / 5
CallHippo:

Pros & Cons from Real Users

Pros

  • with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill.
  • Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call.
  • CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great.

Cons

  • It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory.
  • CallHippo offers Freely communication, Without phone bill. No dislikes.
  • I never had any issue with CallHippo. I works great.
800.com:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
CallHippo:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
800.com:

Company Information

800.com
Founded: 1997
United States
www.800.com
CallHippo:

Company Information

CallHippo
Founded: 2016
United States
callhippo.com/
800.com:

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CallHippo:

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800.com:

Categories

AI Voice Agents Supported
Bulk SMS Supported
Business VoIP Supported
Call Forwarding Supported
Call Tracking Supported
SMS API Supported
SMS Marketing Supported
Softphone Supported
Telephony Supported
CallHippo:

Categories

800.com:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Not Supported
MMS Not Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Not Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Not Supported
CallHippo:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported
800.com:

Integrations

HubSpot CRM Supported
Salesforce Supported
Slack Supported
Zapier Supported
AppointmentCore Not Supported
Enthu.ai Not Supported
Facebook Ads Supported
GoHighLevel Supported
Google Analytics Supported
HubSpot Customer Platform Not Supported
Klaus Not Supported
Looker Supported
Make Supported
Microsoft Advertising Supported
Microsoft Dynamics 365 Not Supported
Outdoo AI Not Supported
Pipedrive Not Supported
Pronnel Not Supported
WordPress Supported
Zoho CRM Plus Not Supported
CallHippo:

Integrations

HubSpot CRM Supported
Salesforce Supported
Slack Supported
Zapier Supported
AppointmentCore Supported
Enthu.ai Supported
Facebook Ads Not Supported
GoHighLevel Not Supported
Google Analytics Not Supported
HubSpot Customer Platform Supported
Klaus Supported
Looker Not Supported
Make Not Supported
Microsoft Advertising Not Supported
Microsoft Dynamics 365 Supported
Outdoo AI Supported
Pipedrive Supported
Pronnel Supported
WordPress Not Supported
Zoho CRM Plus Supported
CallHippo:
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