3CX vs. CloudCall Comparison


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About 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution.		About CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster. Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits. Get more control Keep everything in your CRM and see how your teams are doing from anywhere. Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes in all industries that need an open standards IP PBX		Audience Companies seeking a solution to turn conversations into actionable insights
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Free for up to 10 users 3CX Pricing is based on your needs. 3CX FREE is free forever for up to 10 users. 3CX SMB is our low cost solution for up to 20 users. All other 3CX subscriptions are based on the number of simultaneous calls and not the number of extensions/users. This makes 3CX pricing much more competitive. Enter the number of users you have and we will automatically calculate the 3CX license size your company needs. Free Version Free Trial		Pricing $15/user/month Free Version Free Trial
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.7 / 5 support 4.3 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros Easy to use and great features. The value for money is great. Support Linux and Windows. And great support team. 3CX is very easy to use, for both the end user and the admin. Loaded with great features. The pricing structure is very affordable and more than competitive with other solutions out there. They are constantly adding updates and new features or improving on the ones they already had. Easy to use. Reliable. Fast. Features are unreal. Set it and forget it. Chat features through a website. Texting to land lines is awesome. It goes on and on. Flexible platform, user friendly, excellent support, moderate pricing, versions just keep getting better. Incredibly user friendly with standard features normally hidden behind paywalls or add-on modules. Ability to allow users to manage their own extension settings and desk phone(s) to their liking along with time of day rules and routing allow admins to focus on the running of the system instead of the headaches of user management. Small offices can get started with NO licensing costs! But, even so, the cost of licensing for larger systems is very reasonable when you break it down 'per phone'. 3CX incorporates every feature you'd need to provide to businesses a way to facilitate a fantastic customer experience. We love the call queues so that customers don't have to endlessly hunt for an employee. The advanced database integration is mostly unheard of these days. Easy phone and trunk configuration make it a breeze to rollout. Easy to manage. Lot's of administrative tasks are automated like renewing SSL certs. Flexible for most businesses. Never pay per extension. Most innovative IP-PBX around. Scales up & down - easy to install & maintain. Answer calls from anywhere. Audio/video calls from you mobile. All these feature for a meagre annual license price. Easy to configure and manage. Stability is key and 3CX doesn't fall short. SBC management and configuration is a breeze, people without knowledge can build their PBX easy.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information 3CX Founded: 2005 United States www.3cx.com		Company Information CloudCall Founded: 2011 United Kingdom www.cloudcall.com
Alternatives PBXware Bicom Systems		Alternatives Microtalk Microtalk Europe Limited
Yeastar P-Series PBX System Yeastar		Veza Reception
Squaretalk		MightyCall
Thirdlane		Zadarma
Ringover View All		Monster VoIP View All
Categories Business Phone Systems Business VoIP Call Center Call Center Infrastructure (CCI) Cloud Communication Platform Cloud PBX Fax Server Live Chat PBX Softphone Telephony Unified Communications Video Conferencing Web Conferencing		Categories Business VoIP Call Center Call Center Infrastructure (CCI) Call Recording Cloud PBX IVR SIP Trunk Telephony
Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Show More Features Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition Fax Server Features Archiving & Retention Automated Routing Delivery Management Email to Fax Fax to Email FoIP Whitelisting / Blacklisting Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Softphone Features Audio / Video Conferencing Call Logging Call Recording Call Transfer Caller Identification Chat / Messaging Contact Management Fax Management Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard		Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Show More Features Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers
Integrations Act! Microsoft Dynamics 365 Salesforce Zoho CRM Access Recruitment CRM AspenPLUS Azure Marketplace CEIPAL Call Coach AI CallSara DIDforSale Freshdesk HubSpot CRM Inserve JobDiva Leexi Prospect CRM SMSEagle Storable Newbook Tracker Show More Integrations View All 70 Integrations		Integrations Act! Microsoft Dynamics 365 Salesforce Zoho CRM Access Recruitment CRM AspenPLUS Azure Marketplace CEIPAL Call Coach AI CallSara DIDforSale Freshdesk HubSpot CRM Inserve JobDiva Leexi Prospect CRM SMSEagle Storable Newbook Tracker Show More Integrations View All 19 Integrations
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