360dialog vs. respond.io Comparison


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About Successful messenger communication requires smart Use Cases and Technology. The 360dialog Messenger Communication Platform & WhatsApp Messaging API is your provider to run effective Use Cases via API or on-premise (as unified messaging CRM integrations). Connect contacts and contextual data to your Messenger, for your personalized communications. Powerful automation tools and high-performance messaging API – 100% message delivery rate. Be available for your existing and future team with WhatsApp, the channel most of your team members already use. No extra app needed, just integrate your HR solution via 360dialog API and time tracking or HR solutions are available via WhatsApp!	About Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies searching for a WhatsApp Business API and mobile automation solution	Audience Companies that need a powerful business messaging platform to connect with customers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €49 per month Free Version Free Trial	Pricing $99 per month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information 360dialog Germany www.360dialog.com	Company Information respond.io Founded: 2017 Malaysia respond.io
Alternatives Chat Mitra	Alternatives Podium
Ultramsg	Anantya.ai
MEXS APPbyYOU	BirdyChat
Sanoflow Sanodoc Technologies	Atom
Callbell View All	Lime Connect Lime Connect (formerly Userlike) View All
Categories Marketing Automation	Categories Conversational Support Customer Communications Management Live Chat
Show More Features Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking	Show More Features Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking
Integrations Axis LMS 360dialog Bird Dialogflow Facebook Gmail HubSpot CRM HubSpot Customer Platform IBM Watson Integry Make Microsoft Outlook Stackreaction Twilio Vonage Communications APIs (Nexmo) WhatsApp Wix WordPress Wufoo Zendesk Show More Integrations View All 2 Integrations	Integrations Axis LMS 360dialog Bird Dialogflow Facebook Gmail HubSpot CRM HubSpot Customer Platform IBM Watson Integry Make Microsoft Outlook Stackreaction Twilio Vonage Communications APIs (Nexmo) WhatsApp Wix WordPress Wufoo Zendesk Show More Integrations View All 32 Integrations
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