VisibleFeedback

VisibleFeedback

DiscoveryMark
+
+

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About

360 Synergy is a cloud-based workforce and reputation platform for field service businesses. It combines employee onboarding and document workflows with team communication, company events, goals, polls, anonymous feedback, badges, and performance dashboards. Managers can use leaderboards to recognize technicians, share operational knowledge through an AI-powered knowledge base, and track activity across teams. Field staff can send customer review requests by SMS, email, or QR code and view review-related performance metrics. Review requests can direct satisfied customers to Google and route dissatisfied customers to private feedback for follow-up. AI also helps draft Google review replies. The platform is aimed at HVAC, cleaning, landscaping, pool service, pest control, and other mobile service teams that want to coordinate employees, support workplace culture, and encourage customer feedback. One monthly plan includes all modules, with user limits and additional-user charges.

About

VisibleFeedback is a lightweight feedback and reputation management tool built for brick-and-mortar businesses. It helps businesses intercept unhappy customer experiences before they go public, and encourages satisfied visitors to leave 5-star reviews on Google, Yelp, and more. Customers scan a QR code displayed in-store or included with orders to leave instant feedback. Business owners receive private alerts for negative experiences and automated nudges for positive ones to turn into public reviews. Designed for simplicity, VisibleFeedback takes less than 5 minutes to set up and runs silently in the background. Perfect for restaurants, auto shops, retail stores, salons, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Field service companies, such as HVAC, plumbing and electrical businesses, that want more Google reviews and a motivated, connected team of technicians

Audience

VisibleFeedback is perfect for brick-and-mortar businesses like restaurants, salons, retail stores, and auto shops seeking a simple, effective way to manage customer feedback and improve their online reputation

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Version Not Supported
Free Trial Supported

Pricing

$25/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

360 Synergy
Founded: 2025
United States
360synergy.net

Company Information

DiscoveryMark
Founded: 2025
United States
visiblefeedback.com

Alternatives

Drumroll

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Alternatives

Categories

Categories

Customer Feedback Supported

Integrations

Google Business Profile Supported

Integrations

Google Business Profile Not Supported
Claim 360 Synergy and update features and information
Claim 360 Synergy and update features and information
Claim VisibleFeedback and update features and information
Claim VisibleFeedback and update features and information