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About

360 Synergy is a cloud-based workforce and reputation platform for field service businesses. It combines employee onboarding and document workflows with team communication, company events, goals, polls, anonymous feedback, badges, and performance dashboards. Managers can use leaderboards to recognize technicians, share operational knowledge through an AI-powered knowledge base, and track activity across teams. Field staff can send customer review requests by SMS, email, or QR code and view review-related performance metrics. Review requests can direct satisfied customers to Google and route dissatisfied customers to private feedback for follow-up. AI also helps draft Google review replies. The platform is aimed at HVAC, cleaning, landscaping, pool service, pest control, and other mobile service teams that want to coordinate employees, support workplace culture, and encourage customer feedback. One monthly plan includes all modules, with user limits and additional-user charges.

About

PoolCRM is a pool service CRM built by a former pool company owner. Route software like Skimmer and Pool Brain runs the day. PoolCRM handles the customer side: getting the lead, closing the quote, and keeping the account. Features: - Missed call text back in 10 seconds from the company's own number - Quote follow-up automation on day 1, 3, 7, and 14 until the customer replies - Google review requests after every completed job, with a feedback gate - Two-way texting, website chat, and Google Business Profile messages in one inbox - Lead pipeline: New, Contacted, Quoted, Won, Lost - Seasonal campaigns for openings, closings, and filter cleans - 60-day win-back messages for cancelled accounts - Reporting on missed calls, quotes, and reviews - Zapier and webhooks to Skimmer, Pool Brain, Jobber, and QuickBooks Built for one to ten truck pool service companies. Works alongside existing route software. Setup done by the vendor in three business days.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Field service companies, such as HVAC, plumbing and electrical businesses, that want more Google reviews and a motivated, connected team of technicians

Audience

Pool service and pool cleaning companies with one to ten trucks, plus home service businesses such as lawn care, pest control, HVAC, plumbing, and window cleaning that run recurring routes or quote jobs by phone

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$499/month
The $499 monthly plan includes up to 20 users and all modules. Additional users are $10 per user per month.
Free Version Not Supported
Free Trial Supported

Pricing

$297 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

360 Synergy
Founded: 2025
United States
360synergy.net

Company Information

PoolCRM
Founded: 2024
United States
thepoolcrm.com

Alternatives

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Alternatives

Categories

Categories

Pool Service Supported

Integrations

Google Business Profile Supported

Integrations

Google Business Profile Not Supported
Claim 360 Synergy and update features and information
Claim 360 Synergy and update features and information
Claim PoolCRM and update features and information
Claim PoolCRM and update features and information