360 CallAnchor

360 CallAnchor

360 Degree Cloud Technologies
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About

360 CallAnchor is a mobile call tracking application that records and automatically logs all inbound and outbound calls that are placed by employees using their existing mobile phone. All call details, including timestamp, direction, results, users, and recordings, are synchronized with the corresponding CRM entry or available on the central dashboard. Employees do not need to get new SIM cards or dialers; they can use their phones without any learning effort related to any other applications or call systems. 360 CallAnchor is compatible with such platforms as Salesforce, Hubspot, Zoho, and Microsoft Dynamics 365.

About

Trackdrive powers inbound and outbound conversations with your leads. Communicate using Telephone Calls, SMS, Emails, Integrations, and more. Powerful call analytics provide insight into conversions from online and offline sources. Measure call conversions from online and offline marketing campaigns. Track traffic sources, URL keywords, and custom tokens. Automatically schedule contact with leads. Convert leads to calls by sending SMS, emails, and placing outbound calls. Configure Call Center Agents to handle your inbound and outbound calls with consumers all from within TrackDrive. Automatically forward calls to buyers that earn you the most. Allow your buyers to compete for your calls using Real Time Bidding to increase their flow of calls. Trackdrive integrates with many third party systems. Connect your account to Zoho CRM, AWS S3, Cake, Google Adwords, HasOffers, Infusionsoft and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Salesforce administrators, sales teams, customer support teams, contact centers, healthcare organizations, financial services companies, and businesses seeking a Salesforce CTI integration, cloud telephony, AI voice, and call center solution.

Audience

Companies and call centers looking for a call tracking and lead to call automation solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It's loaded with features, tools, and automation to help you run your business effortlessly. All of this while giving you full peace of mind. TD's support team is awesome! They're always there to help if you need it. TD is very cost effective compared to others. Saving money is always a plus in my book! Phone issues are very rare with TD. The system is up 99.99999% of the time. You can purchase Pristine numbers thru TD. You can get a free trial, just ask the agent you speak with.
  • If I can't easily find it I ask TrackDrive support and they'll do it for me. All call-tracking platforms have a learning curve. They gave me a dedicated support group with 12 engineers and coders right from the start. For the most part, everything runs smoothly but if I have a question there is always somebody who shows me how to do it with detailed screenshots.
  • The features are amazing. The amount of things we have TrackDrive doing for our business right now with the calling, schedules, SMS, Webhooks, and dialing beats all the others we tried and still use in slammer capacity (Ringba, Retreaver).

Cons

  • TD needs a better UI. TD lacks a mobile version or an app.
  • When working on my smaller Macbook Air the UI is not perfect without a mouse and on my iPhone, it does not remember the login information from session to session. They are currently working on updating the UI though.
  • Takes a bit more time to learn how to use.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

360 Degree Cloud Technologies
Founded: 2012
360callanchor.com

Company Information

TrackDrive
Founded: 2016
United States
trackdrive.net

Alternatives

Alternatives

360 CallAnchor

360 CallAnchor

360 Degree Cloud Technologies
TrackBiz

TrackBiz

Track Sources Communications

Categories

Call Tracking Supported

Categories

Integrations

Salesforce Supported
Zoho CRM Supported
Amazon S3 Not Supported
Amazon Web Services (AWS) Not Supported
CAKE Not Supported
Convoso Not Supported
Google AdMob Not Supported
Google Ads Not Supported
HubSpot CRM Supported
Keap Not Supported
LinkTrust Not Supported
Loader.io Not Supported
Mailchimp Not Supported
Mailgun Not Supported
Plivo Not Supported
SendGrid Not Supported
Slack Not Supported
Twilio Not Supported
Voluum Not Supported
Zapier Not Supported

Integrations

Salesforce Supported
Zoho CRM Supported
Amazon S3 Supported
Amazon Web Services (AWS) Supported
CAKE Supported
Convoso Supported
Google AdMob Supported
Google Ads Supported
HubSpot CRM Not Supported
Keap Supported
LinkTrust Supported
Loader.io Supported
Mailchimp Supported
Mailgun Supported
Plivo Supported
SendGrid Supported
Slack Supported
Twilio Supported
Voluum Supported
Zapier Supported
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