360 CallAnchor

360 CallAnchor

360 Degree Cloud Technologies
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About

360 CallAnchor is a mobile call tracking application that records and automatically logs all inbound and outbound calls that are placed by employees using their existing mobile phone. All call details, including timestamp, direction, results, users, and recordings, are synchronized with the corresponding CRM entry or available on the central dashboard. Employees do not need to get new SIM cards or dialers; they can use their phones without any learning effort related to any other applications or call systems. 360 CallAnchor is compatible with such platforms as Salesforce, Hubspot, Zoho, and Microsoft Dynamics 365.

About

In the same way you can optimize your customer's online journey, you can do the same for phone calls. By using our sophisticated Call Analytics solution, you can make real-time improvements to your marketing campaigns. Analyze conversations, spot keywords and categorize calls using our AI-enabled solution. Manage call flows to ensure they are answered by the right person at the right time. Visually track call conversions to increase ROI across marketing channels, and dive into in-depth call metrics and call performance. Receive instant call notification emails every time your business receives a phone call. Customize our platform to suit your branding so you can provide your customers with a seamless experience. Unique phone numbers follow and track website visitors throughout their browsing sessions. Pinpoint drop-off in the buyer’s journey and enhance the customer experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Salesforce administrators, sales teams, customer support teams, contact centers, healthcare organizations, financial services companies, and businesses seeking a Salesforce CTI integration, cloud telephony, AI voice, and call center solution.

Audience

Companies searching for a call tracking solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

360 Degree Cloud Technologies
Founded: 2012
360callanchor.com

Company Information

Delacon
Founded: 1996
Australia
www.delaconcorp.com

Alternatives

Alternatives

Knowlarity

Knowlarity

Knowlarity Communications Pvt. Ltd.
TrackBiz

TrackBiz

Track Sources Communications

Categories

Categories

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Speech Analytics Features

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Integrations

Salesforce
Acquisio
Adobe Marketo Engage
AgencyAnalytics
Domo
Facebook
Google Ads
Google Analytics 360
HubSpot CRM
Marin Software
Microsoft Advertising
Microsoft Dynamics 365
Signal
Skai
Tableau
TapClicks
Tealium Customer Data Hub
Zapier
Zoho CRM

Integrations

Salesforce
Acquisio
Adobe Marketo Engage
AgencyAnalytics
Domo
Facebook
Google Ads
Google Analytics 360
HubSpot CRM
Marin Software
Microsoft Advertising
Microsoft Dynamics 365
Signal
Skai
Tableau
TapClicks
Tealium Customer Data Hub
Zapier
Zoho CRM
Claim 360 CallAnchor and update features and information
Claim 360 CallAnchor and update features and information
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Claim Delacon and update features and information