360 CallAnchor

360 CallAnchor

360 Degree Cloud Technologies
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About

360 CallAnchor is a mobile call tracking application that records and automatically logs all inbound and outbound calls that are placed by employees using their existing mobile phone. All call details, including timestamp, direction, results, users, and recordings, are synchronized with the corresponding CRM entry or available on the central dashboard. Employees do not need to get new SIM cards or dialers; they can use their phones without any learning effort related to any other applications or call systems. 360 CallAnchor is compatible with such platforms as Salesforce, Hubspot, Zoho, and Microsoft Dynamics 365.

About

Our virtual PBX call management system works over the Internet and significantly reduces your communication costs. Upgrade your telephony, optimize your advertising budget, and make the most of your website traffic. It does not require any additional equipment, just a computer, and an Internet connection! Your clients will always reach the desired office, department, or employee, thanks to automatic call distribution. Our analytics tools help analyze incoming calls and requests through your web forms in order to effectively allocate your advertising budget, store customer history, and synchronize data with your CRM. The service minimizes human error when processing requests using our automated notification tool. All data is displayed in an easy-to-use dashboard, with the ability to import other software or data via an API. The web form auto callback feature will automatically connect your manager with the client 30 seconds after filling out a web form on your site.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Salesforce administrators, sales teams, customer support teams, contact centers, healthcare organizations, financial services companies, and businesses seeking a Salesforce CTI integration, cloud telephony, AI voice, and call center solution.

Audience

Companies seeking a solution to upgrade their telephony, optimize their advertising budget and improve their website traffic

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$59 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Smooth CRM integration and full control. CallGear made our workflows transparent and flexible. Great solution!

Cons

  • Initial setup took longer than expected. Needed extra tech support calls to get it right.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

360 Degree Cloud Technologies
Founded: 2012
360callanchor.com

Company Information

CallGear
Founded: 2018
United States
callgear.com

Alternatives

Alternatives

Brightcall

Brightcall

Brightcall.ai
TrackBiz

TrackBiz

Track Sources Communications

Categories

Categories

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Integrations

HubSpot CRM
Zoho CRM
Bitrix24
Facebook Ads
Google Ads
HubSpot Customer Platform
Instagram
Kommo
Meta Ads
Microsoft Dynamics 365
Pipedrive
Planfix
Salesforce
Sanoflow
Zapier

Integrations

HubSpot CRM
Zoho CRM
Bitrix24
Facebook Ads
Google Ads
HubSpot Customer Platform
Instagram
Kommo
Meta Ads
Microsoft Dynamics 365
Pipedrive
Planfix
Salesforce
Sanoflow
Zapier
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