2way

2way

2way Message
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+

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About

Stop trying to call your customers. Text them. Easily send, receive and manage your business text message conversations with two-way texting tool. People don't answer your calls anymore? Well, they could have some good reasons. Leverage Business Text Messaging to Communicate with your Customers. Facilitate maintaining a relationship Customers often use text messages. This way of chatting is natural for them - let them use a platform of their choice (SMS, Whatsapp, Messenger and more) to improve their positive experience. Keep the conversation going outside of live chat or phone call Conversations with customers are typically interrupted when they log off or close the website. Especially it is easy to lost the customer during a mobile interaction. Using text messages you can keep the conversation on, managing it in the inbox. Build stronger relationships with customers Your customers would love to put your number in their phonebook.

About

Textel is a business texting platform designed to actually improve your customer experience through AI and human-powered conversations. Connect with customers at scale or 1:1 in Textel’s compliant and seamless platform. With Textel, deepen relationships with your customers and boost revenue while extending the efficiency of your team. Use conversational and AI-powered texting to connect with your customers on the tools your team is already comfortable with. Since we’re built into your CCaaS platform, the connection becomes easy, with either agent-driven or agentless SMS and MMS. Get personal(ized) with 1:1 conversational texting. Have two-way conversations with your customers using agent-driven or agentless SMS and MMS. Share pictures or links to give them quick access to the information they need and build loyalty. Then, track conversation history using Textel in your existing customer platform for constant improvement.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a sms system

Audience

Businesses seeking a tool to send and receive SMS and MMS text messages to increase customer engagement

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$100 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

2way Message
Founded: 2020
United Kingdom
2way.app/

Company Information

Textel
United States
textel.net

Alternatives

Alternatives

2way

2way

2way Message
Sonar

Sonar

Marchex
SMS-Magic

SMS-Magic

Screen-Magic Mobile Media Inc

Categories

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Scheduled Messaging Not Supported
Shortcodes Not Supported
Text-to-Win Not Supported

Integrations

Genesys Cloud CX Not Supported
LiveChat Supported
Meevo Not Supported
NiCE CXone Mpower Not Supported
RingCentral RingCX Not Supported
STX Not Supported
SalonBiz Not Supported
SpiceX Not Supported
Telegram Supported
WhatsApp Supported

Integrations

Genesys Cloud CX Supported
LiveChat Not Supported
Meevo Supported
NiCE CXone Mpower Supported
RingCentral RingCX Supported
STX Supported
SalonBiz Supported
SpiceX Supported
Telegram Not Supported
WhatsApp Not Supported
Claim 2way and update features and information
Claim 2way and update features and information
Claim Textel and update features and information
Claim Textel and update features and information