Relay

Relay

Relay Network
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About

The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.

About

Relay Network is redefining customer engagement through its innovative Business Feed Platform, a personalized B2C communication channel inspired by the familiar scrolling feed experience. By combining the interactivity of mobile feeds with the immediacy of SMS, Relay connects businesses with customers in a timely, relevant, and secure way—no logins or app downloads required. The platform supports multimedia content, forms, e-signatures, and two-way chat, giving users countless ways to interact directly within their personalized feed. Relay’s solution is fully HIPAA, SOC 2, TCPA, and HITRUST compliant, making it ideal for industries that handle sensitive information such as healthcare, finance, and membership organizations. Businesses using Relay see major improvements in engagement, conversions, and digital adoption compared to traditional communication channels like email and portals. Overall, Relay helps organizations deliver the right message at the right time.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Salesforce brands interested in a powerful omnichannel suite

Audience

Enterprise organizations in healthcare, finance, and membership sectors seeking secure, personalized, and high-engagement digital communication solutions for customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

1440
Founded: 2009
United States
www.1440.io

Company Information

Relay Network
Founded: 2010
United States
www.relaynetwork.com

Alternatives

Alternatives

Selectron Relay

Selectron Relay

Selectron Technologies
Relay

Relay

Relay Technologies
Systum

Systum

Systum, Inc.

Categories

Categories

Integrations

Salesforce
Adobe Marketo Engage
Desktop.com
Eloqua
Hemi
Instagram
Salesforce Agentforce Service
Salesforce Order Management
TikTok
WorkMarket

Integrations

Salesforce
Adobe Marketo Engage
Desktop.com
Eloqua
Hemi
Instagram
Salesforce Agentforce Service
Salesforce Order Management
TikTok
WorkMarket
Claim 1440 and update features and information
Claim 1440 and update features and information
Claim Relay and update features and information
Claim Relay and update features and information