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About

The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.

About

Stay connected to your patients & prepare your practice for the days ahead. As the Coronavirus pandemic continues, effective communication with clients is more important than ever. Demandforce can help you maintain that connection with our all-in-one solution & newly developed COVID-19 tools. The Demandforce mobile app lets you easily manage and run your business from anywhere with instant access to your most valuable information. Download the app for free today on the App Store and Google Play. Expand patient access, deliver faster care, and generate more revenue with Demandforce Telemedicine, featuring: HIPAA compliant video conferencing, secure messaging, online billing and more. Staying connected to clients and patients during the pandemic is made easy with our ready-to- use COVID-19 email templates. Use our templates or create your own from scratch to send informative communications to your client base.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Salesforce brands interested in a powerful omnichannel suite

Audience

Small businesses, medical offices, and more

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The marketing letters option was great to send patients like a newsletter but nothing else seemed to work well.

Cons

  • The support, customer service was horrible. In a years time we had at least 5 different "reps". Canceled the service after our contract was up and still charged our credit card for 3 more months!

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

1440
Founded: 2009
United States
www.1440.io

Company Information

Demandforce
Founded: 2003
United States
www.demandforce.com

Alternatives

Alternatives

KUKUI

KUKUI

Kukui
Curogram

Curogram

Curogram, Inc.
Systum

Systum

Systum, Inc.

Categories

Categories

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Not Supported
Email Distribution Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Not Supported
Personalization Supported
Print Management Supported
Template Management Supported
Video Content Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Not Supported
Social Sharing Not Supported
White Label Not Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Not Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Integrations

123Pet Software Not Supported
AutoFluent Not Supported
DaySmart Salon Not Supported
DentiMax Not Supported
Denticon Not Supported
DrChrono Not Supported
EZBIS Not Supported
EasyRO Not Supported
Instagram Supported
Merchant Centric Not Supported
Nextech Not Supported
Open Dental Software Not Supported
OrthoTrac Not Supported
Practice-Web Dental Not Supported
QuickBooks Online Advanced Not Supported
Salesforce Supported
Salesforce Order Management Supported
Sensei Cloud Not Supported
WinOMS Not Supported

Integrations

123Pet Software Supported
AutoFluent Supported
DaySmart Salon Supported
DentiMax Supported
Denticon Supported
DrChrono Supported
EZBIS Supported
EasyRO Supported
Instagram Not Supported
Merchant Centric Supported
Nextech Supported
Open Dental Software Supported
OrthoTrac Supported
Practice-Web Dental Supported
QuickBooks Online Advanced Supported
Salesforce Not Supported
Salesforce Order Management Not Supported
Sensei Cloud Supported
WinOMS Supported
Claim 1440 and update features and information
Claim 1440 and update features and information
Claim Demandforce and update features and information
Claim Demandforce and update features and information