12Bot

12Bot

12MONDAY TECHNOLOGIES LLC
Smax AI

Smax AI

VIK Solution Co., Ltd.
12Bot Smax AI

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12Bot:

About

Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
Smax AI:

About

Smax AI is All-in-One Sales & Engagement Automation platform designed for growing teams. It brings together AI-powered Live Chat, bot automation, and multi-channel tools to help you connect with leads, support customers, and drive conversions - all from one place. You can manage conversations from Facebook, Instagram, WhatsApp, Telegram, Line and your website in a single inbox, while AI agents handle FAQs, product consults, and order flows 24/7 based on your training data. With Smax AI, you can set up automated replies, remarketing campaigns, and lead captures to grow your audience - without coding. Built-in modules like loyalty cards, lucky wheels, and dynamic forms keep customers engaged and coming back. Smax AI also integrates directly with Meta Ads to sync customer actions for better targeting and ROAS, and works with the tools you already use. Whether you're running social commerce, eCommerce, or local business support, Smax AI helps you sell, support, and scale smart.
12Bot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Smax AI:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
12Bot:

Audience

Businesses of all sizes, from small businesses to large enterprises
Smax AI:

Audience

E-commerce & Social Commerce Sellers, Influencer-led Businesses & Creators, Local-based Businesses
12Bot:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Smax AI:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
12Bot:

API

Offers API Supported
Smax AI:

API

Offers API Not Supported
12Bot:

Screenshots and Videos

Smax AI:

Screenshots and Videos

12Bot:

Pricing

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version Supported
Free Trial Supported
Smax AI:

Pricing

$25/month
$49/month
$89/month
$149/month
Free Version Supported
Free Trial Not Supported
12Bot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Smax AI:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
12Bot:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Smax AI:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
12Bot:

Company Information

12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
Smax AI:

Company Information

VIK Solution Co., Ltd.
Founded: 2018
United States
smax.ai/en/
12Bot:

Alternatives

Smax AI:

Alternatives

BotPenguin

BotPenguin

5.0 out of 5 stars
12Bot:
ChatGent

ChatGent

Factoryze
Smax AI:
LiveChat

LiveChat

LiveChat Software
4.9 out of 5 stars
12Bot:
UChat

UChat

Smart Link
Smax AI:
OneHash Chat

OneHash Chat

OneHash
12Bot:
Smax AI:
12Bot:
Smax AI:
12Bot:

Categories

AI Chatbots Supported
Smax AI:

Categories

Chatbot Supported
Live Chat Supported
Smax AI:

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported
12Bot:

Integrations

Claude Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Supported
Instagram Supported
Shopify Supported
DeepSeek Not Supported
Facebook Messenger Not Supported
Gemini Not Supported
Gemini Enterprise Not Supported
Gmail Not Supported
Google Sheets Not Supported
Grok Not Supported
Lark Not Supported
Model Context Protocol (MCP) Supported
OpenAI Not Supported
Telegram Not Supported
TikTok Shop Not Supported
WhatsApp Supported
WooCommerce Supported
Smax AI:

Integrations

Claude Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Supported
Instagram Supported
Shopify Supported
DeepSeek Supported
Facebook Messenger Supported
Gemini Supported
Gemini Enterprise Supported
Gmail Supported
Google Sheets Supported
Grok Supported
Lark Supported
Model Context Protocol (MCP) Not Supported
OpenAI Supported
Telegram Supported
TikTok Shop Supported
WhatsApp Not Supported
WooCommerce Not Supported
12Bot:
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Smax AI:
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