12Bot12MONDAY TECHNOLOGIES LLC
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Smax AIVIK Solution Co., Ltd.
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Related Products
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12Bot:
About
Never miss a lead from WhatsApp, Instagram and Facebook.
12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones.
The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human.
12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you.
12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
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Smax AI:
About
Smax AI is All-in-One Sales & Engagement Automation platform designed for growing teams. It brings together AI-powered Live Chat, bot automation, and multi-channel tools to help you connect with leads, support customers, and drive conversions - all from one place.
You can manage conversations from Facebook, Instagram, WhatsApp, Telegram, Line and your website in a single inbox, while AI agents handle FAQs, product consults, and order flows 24/7 based on your training data.
With Smax AI, you can set up automated replies, remarketing campaigns, and lead captures to grow your audience - without coding. Built-in modules like loyalty cards, lucky wheels, and dynamic forms keep customers engaged and coming back.
Smax AI also integrates directly with Meta Ads to sync customer actions for better targeting and ROAS, and works with the tools you already use.
Whether you're running social commerce, eCommerce, or local business support, Smax AI helps you sell, support, and scale smart.
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12Bot:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Smax AI:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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12Bot:
Audience
Businesses of all sizes, from small businesses to large enterprises
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Smax AI:
Audience
E-commerce & Social Commerce Sellers, Influencer-led Businesses & Creators, Local-based Businesses
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12Bot:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Smax AI:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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12Bot:
API
Offers API
Supported
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Smax AI:
API
Offers API
Not Supported
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12Bot:
Screenshots and Videos |
Smax AI:
Screenshots and Videos |
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12Bot:
Pricing
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Supported
Free Trial
Supported
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Smax AI:
Pricing
$25/month
$49/month
$89/month $149/month
Free Version
Supported
Free Trial
Not Supported
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12Bot:
Reviews/
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Smax AI:
Reviews/
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12Bot:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Smax AI:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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12Bot:
Company Information12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
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Smax AI:
Company InformationVIK Solution Co., Ltd.
Founded: 2018
United States
smax.ai/en/
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12Bot:
Alternatives |
Smax AI:
Alternatives |
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12Bot:
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Smax AI:
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12Bot:
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Smax AI:
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12Bot:
Categories |
Smax AI:
Categories |
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Smax AI:
Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Not Supported
Natural Language Processing
Not Supported
Payment Integration
Supported
Prediction
Not Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Not Supported
Social Media Integration
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Not Supported
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12Bot:
Integrations
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Facebook
Supported
Instagram
Supported
Shopify
Supported
DeepSeek
Not Supported
Facebook Messenger
Not Supported
Gemini
Not Supported
Gemini Enterprise
Not Supported
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Smax AI:
Integrations
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Facebook
Supported
Instagram
Supported
Shopify
Supported
DeepSeek
Supported
Facebook Messenger
Supported
Gemini
Supported
Gemini Enterprise
Supported
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12Bot:
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Smax AI:
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