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Configuration editor won't open

judd clark
2020-06-28
2022-11-09
1 2 > >> (Page 1 of 2)
  • judd clark

    judd clark - 2020-06-28

    Equalizer APO was working just a couple days ago and i used Configuration Editor to tweak response. i have used it several times since updating about three weeks ago.

    Today Configuration Editor won't open, i click on Configuration Editor in the task bar, or Editor.exe in \Program Files\EqualizerAPO and nothing happens except the icon blinks and the wait circle appears for a couple seconds.

    i'm using win7 with MalwareBytes and Avira, but i have excluded \Program Files\EqualizerAPO from both.
    No changes have been made to any software in the last couple days to my knowledge.

     
    • Juha

      Juha - 2020-06-28

      Have you tried by creating an empty config.txt file ... IIRC, if you rename your config.txt a new empty file is created automatically when you start the Editor?

       
      • BreadCat

        BreadCat - 2020-06-29

        Doesn't change anything, the a config file isnt created when there isnt a config.txt and making my config.txt contain nothing still doesnt fix it crashing on startup.

         
        • Juha

          Juha - 2020-06-29

          Can you take a screen caprure showing the files in EqualizerAPO installation folder (where Editor.exe is located at).

           
  • judd clark

    judd clark - 2020-06-29

    Here it is.

     
    • Juha

      Juha - 2020-06-29

      Looks OK to me.

      Have you tried with admin account (if separete)?

      Have you checked if there's something regarding this on system logs (Event Viewer in Computer management utility (compmgmt.exe or CompMgmtLauncher.exe (windows\system32 -folder))?

      Sometimes re-installation of EqualizerAPO is the way to go.

       
  • judd clark

    judd clark - 2020-06-29

    Uninstalling and reinstalling made it work again.

    Thank you.

     
    • BreadCat

      BreadCat - 2020-07-04

      Same, Had to do reinstall. now its happening again.

       
    • BreadCat

      BreadCat - 2020-07-04

      Same, Had to do reinstall. now its happening again.

       
  • judd clark

    judd clark - 2020-07-03

    This issue is caused by an interaction with my USB DAC.

    If the DAC is OFF, Configuration Editor won't open, except for the first time after reinstalling Equalizer APO. If the DAC is ON, Configuration Editor opens normally.

    I got myself a pair of JBL 305P monitors so i could have decent sound. When plugged into line out on my ASUS motherboard these revealed excessive noise, even when no sound was playing, so i got a KGUSS DAC. This device has an off/on switch. It identifies itself as an SPDIF device, even though it is connected through USB and plays with source set at 24/96. I have a cheap Berhinger DAC that identifies as a USB device, so i don't know what the issue with the KGUSS is or if it matters.

     
  • Marvin Watson

    Marvin Watson - 2022-05-21

    Can someone help, every time that I try to open config or editor it doesn't open. I've tried everything and nothing has worked.

    Or when I install and uninstall it, it doesn't show the audio devices that I need to download it on. It just asks do I want to reboot it or not.

     
    • Peter Verbeek

      Peter Verbeek - 2022-05-21

      You can start up the Configurator? Usually the cause is that some antivirus/firewall app is blocking the access (reading and/or writing) to the Windows registry. Equalizer APO stores a few things there and the Configurator needs write access in order to reroute the audio stream through the Equalizer APO audio engine.

      So try to make an exception in the antivirus/firewall for Equalizer APO (Or rather the Configurator and Configuration Editor but also the c:\program files\equalizerapo folder).

      Also there could be some issue about a fault in writing to the Windows registry. The key HKEY_LOCAL_MACHINE\SOFTWARE\EqualizerAPO\Child APOs should contain subkeys.

       
      • judd clark

        judd clark - 2022-05-21

        i am using an external USB connected DAC.

        The configurator will not open if the DAC is powered off.

        It is not an issue after discovering the DAC interaction, i just have to
        power the DAC ON, it is almost always ON anyway, and i rarely have cause to
        adjust the configurator without audio playing.

        Thanks,

        Judd Clark
        11236 Robin Hood Drive
        Dubuque, Iowa 52001

        From: discussion@equalizerapo.p.re.sourceforge.net
        [mailto:discussion@equalizerapo.p.re.sourceforge.net] On Behalf Of Peter
        Verbeek
        Sent: Saturday, May 21, 2022 2:52 AM
        To: [equalizerapo:discussion]
        Subject: [equalizerapo:discussion] Re: Configuration editor won't open

        You can start up the Configurator? Usually the cause is that some
        antivirus/firewall app is blocking the access (reading and/or writing) to
        the Windows registry. Equalizer APO stores a few things there and the
        Configurator needs write access in order to reroute the audio stream through
        the Equalizer APO audio engine.

        So try to make an exception in the antivirus/firewall for Equalizer APO (Or
        rather the Configurator and Configuration Editor but also the c:\program
        files\equalizerapo folder).

        Also there could be some issue about a fault in writing to the Windows
        registry. The key HKEY_LOCAL_MACHINE\SOFTWARE\EqualizerAPO\Child APOs should
        contain subkeys.


        Configuration editor won't open
        https://sourceforge.net/p/equalizerapo/discussion/general/thread/891b386843 /?limit=25#a717/8c8c


        Sent from sourceforge.net because you indicated interest in
        https://sourceforge.net/p/equalizerapo/discussion/general/

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      • Marvin Watson

        Marvin Watson - 2022-05-21

        When I go to, HKEY_LOCAL_MACHINE\SOFTWARE\EqualizerAPO\Child APOs there aren't any subkeys in Child APOs. What do I have to do?

         
        • Peter Verbeek

          Peter Verbeek - 2022-05-21

          So it doesn't look like the left part of the attached image?

           

          Last edit: Peter Verbeek 2022-05-21
          • Peter Verbeek

            Peter Verbeek - 2022-05-21

            If not, I guess it's doing (again) an uninstallation and then deleting the Equalizer APO keys in the Windows registry before installing it again. So:

            • Uninstall
            • Reboot
            • Delete key HKEY_LOCAL_MACHINE\SOFTWARE\EqualizerAPO
            • Delete key HKEY_CURRENT_USER\SOFTWARE\EqualizerAPO
            • Reboot
            • Install
            • Reboot
            • Open Configurator
             
            • Marvin Watson

              Marvin Watson - 2022-05-21

              Doing this right now, I'll let you know if it worked.

               
            • Marvin Watson

              Marvin Watson - 2022-05-21

              I don't know what I'm doing wrong.

               
              • Peter Verbeek

                Peter Verbeek - 2022-05-21

                Well, it seems that the installation program (and Configurator for that matter) can't create the necessary subkeys in the Child APO key. Usually this is caused because the installation program doesn't have enough right. Are you starting it with administrator rights (right mouse click menu -> run as administrator)? Also, an antivirus/firewall app may prevent writing to the Windows registry.

                 
                • Marvin Watson

                  Marvin Watson - 2022-05-21

                  Yeah I'm starting it with administration rights but it still doesn't work. I turned virus and threat protection of and my firewall. It already had administration rights.

                   
                  • Peter Verbeek

                    Peter Verbeek - 2022-05-21

                    That's unfortunate. So probably that isn't the main issue.

                    On this forum I found this post and some replies on it. Someone was able to restore things by uninstalling Equalizer APO, deleting left Equalizer APO registry keys, deleting c:\program files\equalizerapo folder and removing all audio device drivers (to let Windows install them at computer restart). All this because 1 device driver is getting Equalizer APO (The Configurator and installation app) into trouble. The reply by Judd Clark on our forum discussion does hint to that too. So the following is the most extensive procedure I can think off:

                    • Uninstall Equalizer APO
                    • Delete c:\program files\equalizerapo folder
                    • Delete registry keys HKEY_LOCAL_MACHINE\SOFTWARE\EqualizerAPO and HKEY_CURRENT_USER\SOFTWARE\EqualizerAPO
                    • Reboot computer
                    • Remove all audio device drivers
                    • Reboot computer to install them again
                    • Install Equalizer APO (by starting installation app under administrative rights)
                     
                    • Marvin Watson

                      Marvin Watson - 2022-05-21

                      Yeah I got nothing, this is all it does after I delete the registry keys. Sorry for wasting your time.

                       

                      Last edit: Marvin Watson 2022-05-21
                      • Peter Verbeek

                        Peter Verbeek - 2022-05-22

                        I'm here to help so no problem. But I'm not very helpful as it is. And reading the forum it seems that the developer doesn't have a good answer too.

                        As it may be related to certain audio devices, do you have an external USB audio device like a DAC or gaming headset? Or Bluetooth headphones?

                        I'm looking into the programming code of Equalizer APO trying to understand why error message pops up. But I fail in understanding it. However, there may be a bypass. Before installing Equalizer APO you could create the registry keys yourself according to the attached image like so:

                        • Add key EqualizerAPO in HKEY_LOCAL_MACHINE\SOFTWARE\EqualizerAPO
                        • Then add key Child APOs in EqualizerAPO key
                         
                        • Peter Verbeek

                          Peter Verbeek - 2022-05-22

                          Wait a minute. These keys are created during installation when looking at your image of yesterday. So that makes the investigation of a problem audio device a bit more important.

                           
          • Marvin Watson

            Marvin Watson - 2022-05-21

            No this is all.

             
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