Search Results for "service"
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Showing 44 open source projects for "service"
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
...It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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CMDBuild -Platform for Asset Management
Environment for configuring customized applications Asset Management
CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the... -
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Faveo Helpdesk
Open source help desk ticketing system
...It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements. -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings... -
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Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
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qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
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Helpdezk
HelpDEZk is a powerfull software that manages requests/incidents.
HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval levels. HelpDEZk can put together advanced managing resources with an extremely easy use. ... -
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Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions
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Error to trace to log to deploy. One click. No SSH.AppSignal links every error to the trace, the trace to the log, the log to the deploy that shipped it.
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WebIssues
Issue tracking and team collaboration system
WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. The system is easy to install and use but has many capabilities and is highly customizable. Website: https://webissues.mimec.org/ The current development version of WebIssues can be found at https://github.com/mimecorg/webissues -
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ASTRES
PHP powerful help-desk web software
ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news. -
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Jnestor
Jnestor is another majordomo in java
Jnestor is a majordomo developed in java: it can reads an IMAP/POP3 folder (email folder), identifies the elements in it and process them, transforming them as Mantis issues. The software is still experimental, but it passed succesfully the last stages of testing and I hope I will release a stable version soon. -
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Net-Billetterie
Logiciel libre de gestion de salle de spectacle.
Logiciel de gestion de salle de spectacle ou de saison culturelle. Il gère les spectacles, les spectateurs, les tarifs, les abonnements, la billetterie, liste d'attente, les mailings. La gestion de la salle est en placement libre. C'est un logiciel open source développé depuis le gestionnaire "factux". La licence est GNU General Public License:http://www.opensource.org/licenses/gpl-license.php Pour plus d'info allez sur le site de Net-Billetterie <http://net-billetterie.tuxfamily.org> -
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Support Incident Tracker
Open source support tracking in your browser
Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them. -
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vteddy
Business webmail modular application with mobile client
The most complete Business Webmail with Mobile client application for companies of all sizes. All the core functions for business like calendaring and integrated webmail, plus the capability of converting emails into business objects such as: quotes, invoices, marketing stuff, customer requests, project management and more. A simple way to have a unique flow of information from email request from customers to invoices! You only have to choose which modules you want to activate and is... -
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"Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/
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The Bug Genie is a user-friendly and powerful PHP5.3-based bug tracker/bug tracking tool with features such as project management, VCS integration (git, svn, hig), wiki and more. Ready to use out-of-the-box, and easy to install.
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PHP Webcam Live Video Support
Video live support solution for unlimited departments and moderators.
PHP Video Live Support edition can be used for installing a video live support solution for unlimited departments and moderators. Video Messenger Web Application + private 2 way video chat + multiple simultaneous private chats + as you type preview + public department video and chat + user thumbnail, status in list + usage scenario toggles (messenger, support, private show...) + private show request + private session control for PPV integrations + p2p groups support + 100%... -
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help-desk-ru
System of registration and processing of requests for IT-service.
Designed for organizations that provide IT-services - to support services. Provides configuration of client organizations and facilities maintenance, user management. Allows users-customer to create service requests that contain: a brief description, detailed text, the service object, attached files. Then support service handles requests, performing the necessary work and reflecting it in the application. The life cycle of the application has a number of states(status), transitions between states are predetermined (see diagram). Depending on the status of the request can increase the accessibility of the input fields. ... -
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PHPBounce
Web Application used to manage clients, create invoices, timesheets
This web application is used to manage day to day service related businesses. PHPBounce comes with a multi tiered user system with Admin / Manager / Users, timesheet management, ticketing system, client database, invoice system, credit card processor (google checkout / google wallet). Client portal for your clients to keep track of invoices, tickets, and make payments. -
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Bookingpad is an online booking system. It aims are: 1) To provide an easy to use interface for people booking, 2) To be flexible enough to be used for a variety of purposes. 3) Take online payments (through PayPal).
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Ticket System
Ticket System .NET Open Source (ITS, Issue tracking system)
Ticket System software, (also ITS, Issue tracking system, trouble ticket system, support ticket or incident ticket system). is a software application open source that is used to provide customers with technical information on a product or service, while also supplying them with a connection to a support representative. The goal of this software is to increase a company’s efficiency and their productivity when using technology by providing workers and clients with timely answers to their questions and pertinent information that can aid them in solving their problems. Ticket system Help Desk Software Open Source, allows you to easily manage an ever-increasing volume of tickets. -
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Easy Contact
A simple contact script including a contact form and online viewer
Using Easy Contact contact forms on websites have never been so easy to make and use. Using the supplied contact form, messages are sent to the convenient online message viewer and can also be forwarded to your email address. Replying to the messages can also be done through the online viewer with one click. -
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Job Costing Tracking system
Keep track of all your job costs, make sure you don't lose money
Book a Job Card, assign employee which records the time spent on the job that transfers to a timesheet, add costing like materials from built-in inventory system. Finally create invoices integrating with XERO online accounting or print PDF invoice. -
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LynxHD is a PHP helpdesk that is stylish and full of features. LynxHD has been updated with greater security and a new user interface. The Best Free PHP Helpdesk Solution.
