Showing 47 open source projects for "support"

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  • 1
    FreeScout Help Desk

    FreeScout Help Desk

    Free self-hosted help desk & shared mailbox

    FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service.
    Downloads: 5 This Week
    Last Update:
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  • 2
    Peppermint

    Peppermint

    An open source issue management & help desk solution

    Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests.
    Downloads: 3 This Week
    Last Update:
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  • 3
    UltraVNC

    UltraVNC

    UltraVNC: Remote Access Tools VNC/RFB Remote Desktop Support Software

    UltraVNC: Remote Desktop Support Software - Remote PC Access - Remote Desktop Connection Software - VNC/RFB Compatibility - Virtual Network Computing - Remote Frame Buffer - FileTransfer - Encryption Plugin - Text Chat - MS Authentication
    Downloads: 2 This Week
    Last Update:
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  • 4

    Roundup Issue Tracker

    Simple-to-use/-install issue-tracking system: web, REST, email, CLI

    ...It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been designed with flexibility in mind - it's not just another bug tracker. Roundup ships with a *demo tracker* to play with - after you've unpacked the source, just run "python demo.py" and load up the URL it prints out! ...
    Downloads: 2 This Week
    Last Update:
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  • 5

    GM Online Registration

    Web Online Registration and Payment System for Events

    Online registration and payment system for events, to be added to an existing web site (HTML or WordPress). Can be used for any type of registration that requires payment, such as events, membership, etc. Consists of HTML, CSS, Javascript, PHP, and MySQL files. Requirements: PayPal Seller account linked to a bank account Web Server with PHP scripting (version 5, 7, or 8) and MySQL database NOTE: This system has only been tested with a web host running a Unix/Linux operating system...
    Downloads: 0 This Week
    Last Update:
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  • 6
    Faveo Helpdesk

    Faveo Helpdesk

    Open source help desk ticketing system

    Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers.
    Downloads: 0 This Week
    Last Update:
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  • 7
    helpdesk ticketing system, knowledgebase

    helpdesk ticketing system, knowledgebase

    The Free & Popular HESK Web Based Software in Complete Virtual Machine

    This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings...
    Downloads: 3 This Week
    Last Update:
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  • 8
    Mibew Messenger 3
    Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
    Downloads: 18 This Week
    Last Update:
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  • 9

    Socket Help Desk Solution

    A Platform Agnostic Help Desk Application for customer support teams

    Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation. It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen.
    Downloads: 0 This Week
    Last Update:
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  • 10
    qdPM - Web-Based Project Management Tool
    qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
    Downloads: 57 This Week
    Last Update:
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  • 11
    Helpdezk

    Helpdezk

    HelpDEZk is a powerfull software that manages requests/incidents.

    ...It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval levels. HelpDEZk can put together advanced managing resources with an extremely easy use. Simple and intuitive screens make the day-by-day easier for your team, speeding up the procedures and saving up a lot of time. ...
    Downloads: 0 This Week
    Last Update:
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  • 12
    lfsd

    lfsd

    Help Desk Software

    lfsd is a free help desk software. lfsd is a web application, writed in PHP, jQuery and MySQL database. There are the customers support, the projects management, the technical contracts management, the suppliers management, the advanced statistics. lfsd is translated in italian and english.
    Downloads: 0 This Week
    Last Update:
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  • 13

    Easy Help Desk

    Easy Help Desk

    Easy Help Desk is designed to make customer service and technical support as efficient as possible. It enables a support staff to streamline the support process. It also permits history of prior service, inventory, and other useful information to be displayed while working with a caller. The main features of the Easy Help Desk are pointed below.
    Downloads: 0 This Week
    Last Update:
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  • 14
    Support Incident Tracker

    Support Incident Tracker

    Open source support tracking in your browser

    Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.
    Downloads: 6 This Week
    Last Update:
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  • 15

    Cory Support

    Cory Support is a PHP application submit support tickets and staff

    Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests.
    Downloads: 0 This Week
    Last Update:
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  • 16

    Completely Open Source Support Ticketing

    COSST is a completely free open source support ticketing system.

    COSST is a completely open source support ticketing solution that allows you to easily manage all contact coming into your website/company/organisation.
    Downloads: 0 This Week
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  • 17
    PHP Webcam Live Video Support

    PHP Webcam Live Video Support

    Video live support solution for unlimited departments and moderators.

    PHP Video Live Support edition can be used for installing a video live support solution for unlimited departments and moderators. Video Messenger Web Application + private 2 way video chat + multiple simultaneous private chats + as you type preview + public department video and chat + user thumbnail, status in list + usage scenario toggles (messenger, support, private show
    Downloads: 0 This Week
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  • 18

    Unified Help Desk

    Power Through Unification.

    In a world where technology is ever increasing, and the demand for IT support continues to grow, there must be some common ground between IT Technicians and End Users... Welcome to Unified Help Desk. Closing the gap between the computer literate, and stone age employees. With a fully interactive Knowledge Support Database providing wiki's for your users, Help Desk Support Center for those users that require assistance, and a powerful Asset Management System, Unified Help Desk brings you, your staff and your entire company power through unification. ...
    Downloads: 0 This Week
    Last Update:
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  • 19
    Quaizer

    Quaizer

    Service Management Engine

    Engine built on drupal and php for service management Help Desk, Service Desk, Technical Support, Shared Services Centers.
    Downloads: 1 This Week
    Last Update:
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  • 20

    help-desk-ru

    System of registration and processing of requests for IT-service.

    Designed for organizations that provide IT-services - to support services. Provides configuration of client organizations and facilities maintenance, user management. Allows users-customer to create service requests that contain: a brief description, detailed text, the service object, attached files. Then support service handles requests, performing the necessary work and reflecting it in the application.
    Downloads: 0 This Week
    Last Update:
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  • 21
    Ticket System

    Ticket System

    Ticket System .NET Open Source (ITS, Issue tracking system)

    Ticket System software, (also ITS, Issue tracking system, trouble ticket system, support ticket or incident ticket system). is a software application open source that is used to provide customers with technical information on a product or service, while also supplying them with a connection to a support representative. The goal of this software is to increase a company’s efficiency and their productivity when using technology by providing workers and clients with timely answers to their questions and pertinent information that can aid them in solving their problems. ...
    Downloads: 0 This Week
    Last Update:
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  • 22
    Web-based application (RoR) for support organization of work of the department of customer support (helpdesk). System webowy usprawniający organizację pracy działu helpdesk. http://helpdesk-wmi.no-ip.org/ http://sf.net/apps/gallery/helpdesk-wmi/
    Downloads: 0 This Week
    Last Update:
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  • 23
    Bulgarian Language for Help Desk Software HESK™. This project was created with the initiative to translate and localize this wonderful software witch allowing you to set up a Web-based ticket support system quickly and easily.
    Downloads: 0 This Week
    Last Update:
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  • 24
    Manage purchasing orders, inventory and generate custom reports. Features include active directory authentication with support for user, group, access levels per user/group. Still in alpha stage.
    Downloads: 0 This Week
    Last Update:
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  • 25
    Preparing custom time field support for Trac trunk, based on Trac-0.12dev_r9115 so far. This is mainly to expose code to interested developers and enable collaboration via distributed VCS (Mercurial for now).
    Downloads: 0 This Week
    Last Update:
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