Search Results for "customer support"
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Showing 102 open source projects for "customer support"
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UVdesk Open Source
Build and make a full ticketing support system
...Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. ... -
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SuiteCRM
SuiteCRM - Open source CRM for the world
SuiteCRM is an open-source customer relationship management (CRM) software that serves as an alternative to proprietary CRM solutions. It offers a wide range of features for managing customer interactions, sales processes, and marketing campaigns. SuiteCRM is modular and highly customizable, making it suitable for businesses of all sizes looking to manage customer data efficiently. -
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. ... -
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EspoCRM
EspoCRM – Open Source CRM Application
EspoCRM is a flexible, open-source Customer Relationship Management (CRM) platform that allows businesses to manage customer interactions, sales pipelines, marketing activities, and support processes. It is designed to be lightweight and user-friendly, with a modern web interface and strong customization capabilities. EspoCRM supports a wide range of modules and is suitable for small to medium-sized businesses looking for a self-hosted CRM solution that can be tailored to their needs. -
Build Agents and Models on One PlatformGemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
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BlueSpice free (Support archive)
Our support forum has moved: community.bluespice.com
This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor... -
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Customer Relationship Management (CRM)
a powerful tool that helps businesses manage, track, and analyze
...Whether you're a small business owner, sales manager, or part of a growing enterprise, our customer relationship management tool gives you everything you need in one place. What is CRM Software? CRM (Customer Relationship Management) software is a tool that helps businesses manage interactions with current and potential customers. From tracking leads and automating follow-ups to analyzing customer behavior and sales trends, a CRM system acts as the central hub for your sales, marketing, and customer support teams. -
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Komiser
Cloud environment inspector
Stay under budget by uncovering hidden costs, monitoring increases in spending, and making impactful changes based on customer recommendations. Komiser CE is a free and Open Source project with the goal to create an open cloud cost optimization project with the support of all major public cloud providers. In the last months, we’ve more than doubled our OSS downloads and expanded our community footprint. This is possible because the tool works solves real problems, and is embraced by end-users. ... -
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Vtiger CRM
An enterprise-class CRM and more!
Vtiger CRM enables sales, support, and marketing teams to organize and collaborate to measurably improve customer experiences and business outcomes. Vtiger CRM also includes email, inventory, project management, and other tools, providing a complete the business management suite. Download Vtiger CRM here or sign up for a free 15-day free trial of the cloud-based application with free updates and support at https://www.vtiger.com/ -
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SuiteCRM
The multi-award winning SuiteCRM is the world's best open source CRM.
...Whether deployed on-premise, as a SaaS solution, or in a private cloud, it ensures total data sovereignty and GDPR compliance. By delivering actionable insights across sales, marketing, and support, SuiteCRM empowers teams to turn data into growth and customer loyalty. -
Your monitoring isn't a stack. It's a pile. Fix that.Replace Datadog, New Relic, and Sentry without adding three more dashboards.
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Odoo
Open-source business management software
Odoo 18 is a comprehensive open-source business management software that offers a suite of integrated applications to streamline various organizational processes. Designed for flexibility and scalability, it provides tools for managing functions like sales, inventory, accounting, human resources, and customer relationships. Odoo's modular structure allows businesses to adopt only the features they need while maintaining the option to expand functionality as they grow. The open-source version... -
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iCRM Community Edition
Highly advantageous for businesses of any size, whether small, medium,
Ai-iCRM empowers sales, support, and marketing teams to seamlessly collaborate and optimize customer experiences, driving improved business outcomes. The platform offers a comprehensive CRM suite, including tools for managing leads, accounts (B2B), contacts, customers (B2C), opportunities, and support tickets. Get started with iCRM by downloading it today for Free -
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ictcrm
Customer Relation Management Software with CTI integration support
The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease. ICTContact is advanced contact center software featuring omnichannel communications, unified... -
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. ... -
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Pandora Open
Open Source Monitoring System for performance and availability.
Pandora OPEN is a high-performance, 100% open-source monitoring ecosystem, born as the independent evolution of the Pandora FMS community branch after version 777. Licensed under GPLv2, it provides a modular and sovereign platform for supervising networks, servers, and applications without commercial dependencies. It features multi-platform agents, remote monitoring (SNMP, WMI, HTTP), GIS maps, and advanced visual dashboards. Entirely maintained by the community on GitHub, it ensures total... -
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Chromis POS
Chromis POS, the new evolving face for your point of sale needs
Are you looking for POS software for your outlet? Chromis Pos is a feature rich Point of Sale software. Which will run a variety of hardware, the only requirement is that it must be capable of running Java 11 Chromis Pos seperates the till and backoffice functions into individual applications. The latest version includes a number of new features Chromis pos has a small team of people who are always willing to assist with any issues Features -
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Visphotgraph Software
Intelligent Precision for Vibration Detection
Visphotgraph is a compact, automated IoT-based seismograph that accurately detects and records ground vibrations in real time. With cloud connectivity and instant data updates, it provides quick insights and reliable alerts to researchers, institutions, industries, and safety teams. -
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openMAINT
Open source solution for the Property & Facility Management
openMAINT is an enterprise open source solution for the Property & Facility Management (CMMS). openMAINT helps to know and manage the inventory, maintenance, logistic and economic information related to buildings, plants and movable assets. openMAINT is a ready-to-use solution, configured with databases, workflows, reports and dashboards. The software can be gradually activated according to the needs of each organization and the available resources. openMAINT includes the... -
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Dolibarr ERP - CRM
Open source ERP and CRM web software for business
Dolibarr ERP - CRM is an easy to use ERP and CRM open source software package (run with a web php server or as standalone software) for businesses, foundations or freelancers (prospect, invoicing, inventory, warehouse, order, shipment, POS, members for foundations, bank accounts...). Dolibarr is also available with auto-installers for users with no technical knowledge to install Dolibarr and all its prerequisites (Apache, Mysql, PHP) with just one package. Available platforms for such... -
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Rukovoditel - Project Management/CRM
Free web-based open-source project management application
Rukovoditel is a free web-based open-source project management application. A far cry from traditional applications, Rukovoditel gives users a broader and extensive approach to project management. Its customization options allow users to create additional entities, modify and specify the relationship between them, and generate the necessary reports. The platform enables users to craft their own application that is specifically tailored for their activity (CRM, ERP, HRM, WMS,... -
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Group Office groupware and CRM
Take your office and CRM into the cloud!
Installation instructions can be found here: https://groupoffice.readthedocs.io/en/latest/install/install.html Group Office is an open source groupware application. It makes your daily office tasks easier. Share projects, calendars, files and e-mail online. It is a complete solution for all your online office needs. From a customer phone call to a project and finally an invoice. The support system helps to keep your customers happy. Group Office is fast, secure and has privacy by design. You can stay in full control of your data by self hosting your cloud and e-mail. Our document editing solution keeps all data on the secured server instead of synchronising it to all user devices. ... -
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Nagstamon is a Nagios status monitor which resides in systray or desktop (Linux, macOS, Windows) as floating statusbar to inform you in realtime about the status of your hosts and services. It allows to connect to multiple Nagios based monitors. Currently supported are Nagios, Icinga, Opsview, Op5 Ninja, Check_MK Multisite, Centreon and Thruk.
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Defalto
Fast, modular open source CRM for growing businesses
Defalto CRM, developed by IT-Solutions4You, is a modern and modular open source CRM system built on over 15 years of real business and CRM development experience. Designed for companies of all sizes, it helps teams manage sales, projects, and customer relationships efficiently through a clean, intuitive interface. The platform combines professional know-how with modern design and functionality. Its free core modules cover essential CRM features, while optional add-ons expand capabilities... -
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Onfinity All-in-One ERP
Onfinity is a modern, AI driven All-in-One ERP
...Functional Details at: https://www.onfinity.io/erp-editions-comparison.php Open Source Modules: - Finance - Budgeting - Order Management - Asset Management - HR Management - Project Management - Customer Relationship Management - eCommerce and more Based on a No-Low Code Framework, Inbuilt Workflow Editor, Report Writer and more, it comes with an excellent Architecture. Community comes with Free community support, Access to Market with all Updates and Patches and implementation tools. -
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phpList
Powerful Open Source Email Marketing app with analytics & segmentation
phpList delivers Open Source email marketing, including analytics, list segmentation, content personalisaton and bounce processing. Extensive technical features and a secure and stable codebase are the result of over 17 years of continuous development. Used in 95 countries, available in 20+ languages, and used to send 25 billion email campaigns last year. Deploy it with your own SMTP server, or get a free hosted account at http://phplist.com. -
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Django-CRM - Free Open Source Software
Enterprise CRM software + Tasks management, Email marketing and more!
Django CRM system is easy to use and can be run on a personal laptop for a private entrepreneur (for example) or on a cloud web server for a large enterprise. Written in Python, CRM is an open-source software package for managing customer interactions and sales. This free CRM software is a powerful tool designed to optimize workflows, and support data-driven decisions. Key features include role-based access control, intuitive navigation, powerful filtering, and search functionalities. The CRM software suite efficiently manages commercial requests, companies, leads, and deals, providing tools for detailed tracking, sorting, and analysis. ...
