Search Results for "customer support"
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Showing 445 open source projects for "customer support"
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
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Open Source Point of Sale
Open Source Point of Sale is a web based point of sale application
Open Source Point of Sale (OSPOS) is a free and open-source point-of-sale system for small and medium-sized businesses. It helps manage sales, inventory, and customer data through a user-friendly web interface. OSPOS is highly customizable and supports barcode scanning, multi-language support, and detailed reporting, making it ideal for retail stores, restaurants, and small businesses seeking an affordable POS solution. -
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UVdesk Open Source
Build and make a full ticketing support system
...Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. ... -
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SuiteCRM
SuiteCRM - Open source CRM for the world
SuiteCRM is an open-source customer relationship management (CRM) software that serves as an alternative to proprietary CRM solutions. It offers a wide range of features for managing customer interactions, sales processes, and marketing campaigns. SuiteCRM is modular and highly customizable, making it suitable for businesses of all sizes looking to manage customer data efficiently. -
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Live helper chat
Live support for your website. Featuring web and mobile apps
Live helper chat is a mature, open-source customer support platform that enables real-time communication between businesses and website visitors through chat, messaging, and integrated communication channels. Designed to handle high volumes of interactions, it can support thousands of concurrent conversations and multiple operators, making it suitable for enterprise-level deployments. -
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. ... -
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Stripe Ruby Library
Ruby library for the Stripe API
A Ruby library that enables developers to integrate Stripe’s payment gateway into Ruby applications, streamlining billing, payments, and customer management. -
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dj-stripe
dj-stripe automatically syncs your Stripe Data to your local database
Dj-stripe is an extensible wrapper around the Stripe API that continuously syncs most of the Stripe Data to your local database as pre-implemented Django Models, out of the box! This allows you to use the Django ORM, in your code, to work with the data making it easier and faster! For example, if you need to interact with a customer subscription, you can use dj-stripe’s Subscription Model, in your code, to get the subscription data for that customer as well as the related models’ data too (if need be and potentially in 1 database query!) instead of making multiple slower and unreliable consecutive network calls only to parse through 1 or more of Stripe’s JSON like objects! ... -
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Peppermint
An open source issue management & help desk solution
Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests. -
AI-powered service management for IT and enterprise teamsGive your IT, operations, and business teams the ability to deliver exceptional services—without the complexity. Maximize operational efficiency with refreshingly simple, AI-powered Freshservice.
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EspoCRM
EspoCRM – Open Source CRM Application
EspoCRM is a flexible, open-source Customer Relationship Management (CRM) platform that allows businesses to manage customer interactions, sales pipelines, marketing activities, and support processes. It is designed to be lightweight and user-friendly, with a modern web interface and strong customization capabilities. EspoCRM supports a wide range of modules and is suitable for small to medium-sized businesses looking for a self-hosted CRM solution that can be tailored to their needs. -
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EasyAppointments
Easy!Appointments - Self Hosted Appointment Scheduler
Easy!Appointments is an open-source appointment management system that helps businesses schedule and manage client appointments efficiently. It offers a web-based interface where clients can book appointments online, while administrators can manage staff schedules, services, and customer data. The system is highly customizable and can be integrated with other tools like Google Calendar, making it ideal for small businesses, clinics, and service providers. -
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OpenAI CS Agents Demo
Demo of a customer service use case implemented with the OpenAI Agents
This repository is a customer service agent demo built using the OpenAI Agents SDK to showcase how to build a production-style conversational assistant for use cases like airline customer support. It consists of two major parts: a Python backend that orchestrates agent logic (tool calls, handoffs, memory, routing) and a Next.js UI for chat interaction and visualizing agent state. -
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FreeScout
Free self-hosted help desk & shared mailbox
...Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control. FreeScout is the perfect help desk solution for those who need to provide professional customer support, but who can not afford to pay for Zendesk or Help Scout. FreeScout is a pure open source PHP/MySQL application, so it can be easily deployed even on shared hosting. -
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Stripe.net
Stripe.net is a sync/async .NET 4.6.1+ client
A .NET library to facilitate Stripe payment integration, supporting a full range of payment and subscription features for .NET applications. -
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WPPConnect
WPPConnect is an open source project
WPPConnect is an open-source project developed by the JavaScript community with the aim of exporting functions from WhatsApp Web to the node, which can be used to support the creation of any interaction, such as customer service, media sending, intelligence recognition based on phrases artificial and many other things, use your imagination. We are the best WhatsApp automation solution you have been looking for. We are a team that started an OpenSource project that performs automation on WhatsApp. ... -
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Olares
Olares: An Open-Source Sovereign Cloud OS for Local AI
Olares is an AI-powered chatbot framework designed to support real-time natural language understanding and response generation. -
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espanso
Cross-platform Text Expander written in Rust
Discover the incredible power of a full-blown text expander. No more copying and pasting, create templates once and let Espanso do the rest for you. Customer support replies, sales pitches, medical reports, you name it. Espanso has got you covered. Just press ALT+Space and Espanso’s search bar will open, letting you search for the perfect snippet. Don’t wrap your head around dates. Espanso makes it easy to use them, both past and future ones. Extend Espanso’s capabilities with packages, or create your own and share them with the community on the Espanso Hub. ... -
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FOSSBilling
Empower your hosting business with FOSSBilling
FOSSBilling is a free and open-source billing and client management solution tailored for online services businesses, particularly those in the web hosting space. It delivers a suite of tools that automate the creation and delivery of invoices, track payments, manage customer accounts, and handle service provisioning, all from a centralized web interface. Because it’s self-hosted and licensed under the Apache 2.0 license, organizations have full control over their data and can customize or... -
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Documize Community
Modern Confluence alternative designed for internal & external docs
Zerabase unifies product objectives, deliverables, assets, analytics & customer interactions. Everything organized in one place to help product teams think, share and execute. Documize Community is an open source modern, lightweight alternative to Confluence and other similar solutions. Built for technical and non-technical users. Designed to unify both customer-facing and internal documentation. The organization through labels, spaces, and categories. It's built with Golang + EmberJS and... -
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Shopware
Shopware 6 is an open commerce platform based on Symfony Framework
Shopware is a comprehensive open-source e-commerce platform designed to build and manage online stores. It provides a modular and flexible architecture, making it suitable for businesses of all sizes. Shopware offers a robust set of features for product management, customer interaction, and sales analytics. Its community-driven ecosystem and wide range of plugins make it highly customizable and scalable. -
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RevenueCat
In-app purchases and subscriptions made easy
...Host and configure products remotely from our dashboard. Analyze the most important metrics for your app business in one place. See customer transaction histories, chart lifetime value, and grant promotional subscriptions. -
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EGroupware
Web based groupware server written in PHP
EGroupware is a web-based groupware solution for enterprise collaboration and productivity. It combines project management, email, calendaring, CRM, and file sharing in one open-source platform. EGroupware is designed for medium to large organizations looking for a self-hosted alternative to Microsoft 365 or Google Workspace. -
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Customer Support Chat Bot
Customer support bot application that leverages the ChatterBot library
This repository hosts a customer support chatbot application that leverages the ChatterBot library for conversational AI and the Twilio API to engage with clients via messaging. The application is built on Flask, a lightweight WSGI web application framework in Python, making it easy to extend and integrate with web services. -
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Inkeep
Create AI Agents in a No-Code Visual Builder or TypeScript SDK
...The project includes support for designing rich workflows where agents communicate with each other (agent-to-agent communication) and maintain state. -
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Amazon EC2 Metadata Mock
A tool to simulate Amazon EC2 instance metadata
Instance metadata is data about your instance that you can use to configure or manage the running instance. Instance metadata is divided into categories, for example, hostname, events, and security groups. You can also use instance metadata to access user data that you specified when launching your instance. For example, you can specify parameters for configuring your instance, or include a simple script. You can build generic AMIs and use user data to modify the configuration files supplied...
