Open Source Linux Customer Service Software
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Customer Service Software for Linux
View 167 business solutionsBrowse free open source Customer Service software and projects for Linux below. Use the toggles on the left to filter open source Customer Service software by OS, license, language, programming language, and project status.
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Paligo is an end-to-end Component Content Management System (CCMS) solution for technical documentation, policies and procedures, knowledge management, and more.
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Managing your therapy and rehab practice is a time-consuming process. You spend hours on paperwork, billing, scheduling, and more. Raintree’s Therapy & Rehab EHR is here to help you manage your practice more efficiently. With our all-in-one solution, you’ll get the tools you need to streamline your therapy and rehab practice, improve patient care, and get back to doing what you love.
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
iTop stands for IT Operations Portal. It is a complete open source and web based IT service management platform including a fully customizable CMDB, a helpdesk system and a document management tool. It is ITIL compliant and easily customizable and extensible thanks to a high number of adds-on and web services to integrate with your IT. iTop also offers mass import tools to help you being even more efficient. Project source code has moved to https://github.com/Combodo/iTop -
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openMAINT
Open source solution for the Property & Facility Management
openMAINT is an enterprise open source solution for the Property & Facility Management (CMMS). openMAINT helps to know and manage the inventory, maintenance, logistic and economic information related to buildings, plants and movable assets. openMAINT is a ready-to-use solution, configured with databases, workflows, reports and dashboards. The software can be gradually activated according to the needs of each organization and the available resources. openMAINT includes the modules of Space & Asset Inventory, Facility Maintenance, Logistic Management, Economic Management, Energy & Environment, GIS & BIM. The FM module manages the preventive / scheduled / breakdown maintenance using worflows based on the Maintenance Manual criteria. openMAINT also supports the new BIM extensions (Building Information Modeling) with a connector based on the open IFC standard and a viewer of IFC 3D models. openMAINT is implemented on the open source asset management framework CMDBuild. -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements. -
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BlueSpice free (Support archive)
Our support forum has moved: community.bluespice.com
This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor (WYSIWYG), easy image - and file upload, workflows. Further information with respect to the management and administration of your wiki: BlueSpice is free, open source und not subject to any restrictions with regards to the number of users. There are no licence fees or other additional costs, no matter how many employees are using the software. Existing content is not changed or lost when installing BlueSpice. -
Track leads, jobs, and tasks from one easy to use software. You can access your information wherever you are, get everyone on the same page, and grow your business.
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Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use of our SDK to identify a user and provide contextual support. Connect your Facebook pages and start replying to the direct messages to your page. Connect your Instagram profile and start replying to the direct messages. Connect your Twitter profiles and reply to direct messages or the tweets where you are mentioned. Connect your Telegram bot and reply to your customers right from a single dashboard. -
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This system allow to manage the entry and exit of equipment repair in a small workshop for repairs or service center. The application allows the printing of a "Repair sheet" for each device and manage the state of repair.
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Nagstamon is a Nagios status monitor which resides in systray or desktop (Linux, macOS, Windows) as floating statusbar to inform you in realtime about the status of your hosts and services. It allows to connect to multiple Nagios based monitors. Currently supported are Nagios, Icinga, Opsview, Op5 Ninja, Check_MK Multisite, Centreon and Thruk.
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UVdesk Open Source
Build and make a full ticketing support system
Uvdesk community helpdesk project skeleton packaged along with the bare essential utilities and tools to build and customize your own helpdesk solutions. Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. Design your website front office forms at your convenience. Configure multiple email service providers with one platform to provide all-around support. -
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Laundry Management System
Small Laundry and Dry Cleaning Business Application
Laundy Managament System (LMS Version 3.0) is a better solutions for Small Laundry and Dry Cleaning business with increased security from SQL injection, vulnerability and hackers. Its user friedly Laundry POS Screen Application. We are team of talanted designers and developers making user friendly softwares to grow your small laundry and dry cleaning business digitally without spending a lot of money. You can download free laundry software here for developers. you can check it here https://laundry.redplanetcomputers.com/#getstart -
AlertBot monitors your website's full functionality around the clock so you can focus your time on more important things.
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MYIT CRM
MYIT CRM is a total CRM project designed for Computer Servicing and Re
MYIT CRM is a total CRM project designed for Computer Servicing and Repairs.This project has Invoicing, Work Order management,Customers Details (CRM),Payment processing (Paypal, Paymate, etc),Job Scheduling and Calendar,PDF Invoices and lots more. -
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OpenbravoTech
Openbravo ERP is an open-source enterprise resource planning (ERP)
Openbravo ERP is an open-source enterprise resource planning (ERP) software that helps businesses manage their core business processes, including financial management, purchasing, sales, inventory management, and project management. It is based on a web-based architecture and offers a modular design, allowing businesses to easily customize and extend the software to meet their specific needs. Openbravo ERP is available in both cloud-based and on-premise deployment options and supports multiple languages and currencies. Openbravo POS is an open-source point of sale software designed for retail businesses. It features a web-based interface and runs on various platforms including Windows, Linux, and MacOS. It offers functions such as inventory management, sales reporting, customer management, and support for multiple payment methods. Openbravo POS is highly customizable and can be integrated with other systems such as accounting or e-commerce platforms. Offer Ongoing maintenance -
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PHP Ticket System
A refreshing and simple to use trouble ticket system project...
PHP Ticket System was a small PHP MySQL trouble ticket or work order system. This project started out as a way to learn how to develop a CRUD web application in 2013. Since 2013 I have had have many carrier changes and honestly did not keep up with all of the changes to PHP. That being said I did learn more about NodeJS and Angular 2+. Almost a decade later I have decided to re-write this app using NodeJS 12 and Angular 9. If you would like to check out the new project "Node Ticket System", please visit the GitHub page here: https://github.com/node-ticket-sytem/node-ticket-system. -
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RepairCenter
Application for managing the repair company.
An quick&dirty application that I am writing for my repair shop. Lack documentation, proper error messages and any kind of support. I have no idea when i'll update it again. Consider it abandoned and feel free to pick up. -
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Courier Management System is the simplest solution for Courier & Cargo Tracking Business. If you need to enable Tracking Option in your existing or new website, this is quickest Software Solution. You can get install it yourselves or We do the installation and brand it in your name on your hosting ! The Courier Software is Very easy to setup and manage powerful administration. Provide online tracking system of consignment and shipping detail for International or domestic shipping.
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HotelSoft
HotelSoft1.2Acs is a free open source software for the Hotel actvity
Hotel Soft1.2 (HotelSoft1.2Acs is a free open source software for the purpose of all common functions of operations of a hotel day to day activities.As requested by the users working worksheets are now unlocked with the unlock option in main menu right side below File Unlock View And Unprotect Sheets. Click it to unlock working sheets. Now you can easily view those sheets, edit easily. First unzip HotelSoft1.2Acs.zip to any folder, preferably c drive HotelSoft1.2Acs folder. Please keep all the room pictures and the small company logo image file in the same folder with HotgelSoft1.2Acs.xlsm. Now simply you can change the room picture with your but the size should be 306 x 193 pixels. This software Permited for free of charge, to any person obtaining a copy of this software and associated documentation files HotelSoft1.2 zip software as much as they want. But they can not modify it and publish it under their own name. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY -
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CiMe - Citas Médicas
Medical Appointments administrator
Administracion de citas medicas configurando fecha y hora. Soporta niveles de seguridad para usuario sin privilegios y superusuario. Administration of medical appointments forming date and hour. It supports several levels of security(superuser, norm) -
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Misoo Retail Management System with POS
A comprehensive retail management system with point of sale(POS)
Misoo Retail Dynamics is a modern retail management software with Point Of Sale developed in java and MySQL. Misoo Retail Dynamics has been designed to meet the needs of today’s super-competitive, multi-channel business environment. Misoo Retail Dynamics many possible implementations are built using the same powerful engine and expertise. Available for supermarkets, shop, hardwares, convenience stores,restaurants, hotel accommodation, pharmacy, chemist, veterinary, petrol stations, beauty shops, office automation, retail trading. Whether your solution requires one terminal in one location or many terminals in many locations, you get the same intelligent business functionality. Has the following features; Records management Purchases Warehousing Stock/Inventory Control Operations Management HR & Payroll Sales TouchScreen POS Services Management Reservations Reporting Production Management Metered Sales Growing to ERP -
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Easy Team Document Software for all ORGs
Tasks, Guides, Scripts, Collaborations, Knowledge Bases, Tech Supports
Have a look at the Video below for details. Refer Wiki Page for more instructions. I created this Virtual Machine for 2 reasons: 1. Very little initial setup work required to make a Team Document System live, within minutes. 2. This system should keep running for Years, without requiring any further Updates / Breakages. New Points: 1. If needed, change the utf8 line below, to match your language charset, in the corresponding php files, in the htdocs folder: $result['client_encoding'] = 'utf8'; OR 'client_encoding' => 'utf8' in PHP Files: all_categories.php all_scripts.php index.php login.php phpgen_settings.php -
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PigTerm
Remote control your linux console encrypted trough Jabber chat service
With PigTerm you can chat with your Linux terminal. PigTerm connects you to your/your friends/your office Linux computer's terminal trough Jabber messaging (XMPP Protocol services like Gtalk). So that you do not need ssh access to do this. Think of pigterm as a Remote Assistant for Linux Console. This is useful specially when your remote computer do not have a valid IP address. The software uses QXMPP opensource library (http://code.google.com/p/qxmpp/). The complete code of this library is imported into source tree so that you do not need to compile and install that first. All communication is encrypted using QCA Library. The software does not involve with export control regulations as in QCA (http://delta.affinix.co/docs/qca/) Site they wrote: Functionality is supplied via plugins. ... . Also, by pushing crypto functionality into plugins, your application is free of legal issues, such as export regulations. -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk. -
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A fast & lightweight free forum developed in ASP.Net 3.5, AJAX, CSS, SQL & Javascript TempTables Cache. Magical MultiLingual Features includes; localization,globalization & oriented forums/threads as per user language/culture preferences. Focused SEO
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This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.
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The "Call Manager DK" is created and managed by the staff at DKTechnologies (dktext.com) and functions as a Call management system that will allow the user to track employees, customers and call information. This is an old project and does have some bugs. I will work them out at a later time. Feel free to download and update to your needs
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A desktop application that identifies incoming calls by checking the data of your contacts. A notification including the name of the caller is displayed and all incoming calls are logged. Currently works with the asterisk telephony system.
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Cite CRM is an Open Source PHP/MySQL Customer Relations Management System. Cite CRM is a complete CRM with everything a small & Medium business would need.