Search Results for "customer support"
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Showing 111 open source projects for "customer support"
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
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Open Source Point of Sale
Open Source Point of Sale is a web based point of sale application
Open Source Point of Sale (OSPOS) is a free and open-source point-of-sale system for small and medium-sized businesses. It helps manage sales, inventory, and customer data through a user-friendly web interface. OSPOS is highly customizable and supports barcode scanning, multi-language support, and detailed reporting, making it ideal for retail stores, restaurants, and small businesses seeking an affordable POS solution. -
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UVdesk Open Source
Build and make a full ticketing support system
...Build on top of Symfony and backbone.js, UVdesk community is a service-oriented, event-driven extensible open-source helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine. At the heart of the helpdesk system, the core framework consists of all the necessary APIs required by your project and dependent packages to keep things running smoothly. Integrate multiple marketplaces with UVdesk to support your valuable customer. Bridge the gap between eCommerce store and customer to respond faster. ... -
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SuiteCRM
SuiteCRM - Open source CRM for the world
SuiteCRM is an open-source customer relationship management (CRM) software that serves as an alternative to proprietary CRM solutions. It offers a wide range of features for managing customer interactions, sales processes, and marketing campaigns. SuiteCRM is modular and highly customizable, making it suitable for businesses of all sizes looking to manage customer data efficiently. -
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EspoCRM
EspoCRM – Open Source CRM Application
EspoCRM is a flexible, open-source Customer Relationship Management (CRM) platform that allows businesses to manage customer interactions, sales pipelines, marketing activities, and support processes. It is designed to be lightweight and user-friendly, with a modern web interface and strong customization capabilities. EspoCRM supports a wide range of modules and is suitable for small to medium-sized businesses looking for a self-hosted CRM solution that can be tailored to their needs. -
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EasyAppointments
Easy!Appointments - Self Hosted Appointment Scheduler
Easy!Appointments is an open-source appointment management system that helps businesses schedule and manage client appointments efficiently. It offers a web-based interface where clients can book appointments online, while administrators can manage staff schedules, services, and customer data. The system is highly customizable and can be integrated with other tools like Google Calendar, making it ideal for small businesses, clinics, and service providers. -
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FOSSBilling
Empower your hosting business with FOSSBilling
FOSSBilling is a free and open-source billing and client management solution tailored for online services businesses, particularly those in the web hosting space. It delivers a suite of tools that automate the creation and delivery of invoices, track payments, manage customer accounts, and handle service provisioning, all from a centralized web interface. Because it’s self-hosted and licensed under the Apache 2.0 license, organizations have full control over their data and can customize or... -
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Shopware
Shopware 6 is an open commerce platform based on Symfony Framework
Shopware is a comprehensive open-source e-commerce platform designed to build and manage online stores. It provides a modular and flexible architecture, making it suitable for businesses of all sizes. Shopware offers a robust set of features for product management, customer interaction, and sales analytics. Its community-driven ecosystem and wide range of plugins make it highly customizable and scalable. -
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EGroupware
Web based groupware server written in PHP
EGroupware is a web-based groupware solution for enterprise collaboration and productivity. It combines project management, email, calendaring, CRM, and file sharing in one open-source platform. EGroupware is designed for medium to large organizations looking for a self-hosted alternative to Microsoft 365 or Google Workspace. -
Build Agents and Models on One PlatformGemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
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BlueSpice free (Support archive)
Our support forum has moved: community.bluespice.com
This freely available open-source software turns Wikipedia’s popular software engine MediaWiki into a fully-fledged enterprise wiki solution. Companies can continue cherishing MediaWiki’s numerous advantages and automation capabilities; with BlueSpice, they can now work even more comfortably, safely and more effectively. Compared with basic MediaWiki, BlueSpice provides, amongst other, the following enhancements: comfortable and sophisticated rights management capabilities, a visual editor... -
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Eventmie
Run your own Events business with Eventmie
Create a dedicated platform for Event Planning with Laravel for Free. Eventmie is an Event planning and management Laravel package. With Eventmie, launch a dedicated platform for Event planning on your domain. Streamline the event planning process through automation. Eventmie is secure, scalable, and production-ready. Just install it into a brand new Laravel application or an existing one and start selling events for free. Streamline the event planning process through automation. Eventmie is... -
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Vtiger CRM
An enterprise-class CRM and more!
Vtiger CRM enables sales, support, and marketing teams to organize and collaborate to measurably improve customer experiences and business outcomes. Vtiger CRM also includes email, inventory, project management, and other tools, providing a complete the business management suite. Download Vtiger CRM here or sign up for a free 15-day free trial of the cloud-based application with free updates and support at https://www.vtiger.com/ -
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SuiteCRM
The multi-award winning SuiteCRM is the world's best open source CRM.
...Whether deployed on-premise, as a SaaS solution, or in a private cloud, it ensures total data sovereignty and GDPR compliance. By delivering actionable insights across sales, marketing, and support, SuiteCRM empowers teams to turn data into growth and customer loyalty. -
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB), along with advanced tools for handling requests, incidents, problems, changes, and service management. iTop is ITIL-compliant, making it ideal for organizations looking for standardized and scalable IT processes. ... -
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Pandora Open
Open Source Monitoring System for performance and availability.
Pandora OPEN is a high-performance, 100% open-source monitoring ecosystem, born as the independent evolution of the Pandora FMS community branch after version 777. Licensed under GPLv2, it provides a modular and sovereign platform for supervising networks, servers, and applications without commercial dependencies. It features multi-platform agents, remote monitoring (SNMP, WMI, HTTP), GIS maps, and advanced visual dashboards. Entirely maintained by the community on GitHub, it ensures total... -
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ictcrm
Customer Relation Management Software with CTI integration support
The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease. ICTContact is advanced contact center software featuring omnichannel communications, unified... -
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Dolibarr ERP - CRM
Open source ERP and CRM web software for business
Dolibarr ERP - CRM is an easy to use ERP and CRM open source software package (run with a web php server or as standalone software) for businesses, foundations or freelancers (prospect, invoicing, inventory, warehouse, order, shipment, POS, members for foundations, bank accounts...). Dolibarr is also available with auto-installers for users with no technical knowledge to install Dolibarr and all its prerequisites (Apache, Mysql, PHP) with just one package. Available platforms for such... -
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Rukovoditel - Project Management/CRM
Free web-based open-source project management application
Rukovoditel is a free web-based open-source project management application. A far cry from traditional applications, Rukovoditel gives users a broader and extensive approach to project management. Its customization options allow users to create additional entities, modify and specify the relationship between them, and generate the necessary reports. The platform enables users to craft their own application that is specifically tailored for their activity (CRM, ERP, HRM, WMS,... -
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Group Office groupware and CRM
Take your office and CRM into the cloud!
Installation instructions can be found here: https://groupoffice.readthedocs.io/en/latest/install/install.html Group Office is an open source groupware application. It makes your daily office tasks easier. Share projects, calendars, files and e-mail online. It is a complete solution for all your online office needs. From a customer phone call to a project and finally an invoice. The support system helps to keep your customers happy. Group Office is fast, secure and has privacy by design. You can stay in full control of your data by self hosting your cloud and e-mail. Our document editing solution keeps all data on the secured server instead of synchronising it to all user devices. ... -
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phpList
Powerful Open Source Email Marketing app with analytics & segmentation
phpList delivers Open Source email marketing, including analytics, list segmentation, content personalisaton and bounce processing. Extensive technical features and a secure and stable codebase are the result of over 17 years of continuous development. Used in 95 countries, available in 20+ languages, and used to send 25 billion email campaigns last year. Deploy it with your own SMTP server, or get a free hosted account at http://phplist.com. -
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Curator Engine
Curator is an open-source, self-hosted ecommerce engine
...Unlike traditional ecommerce platforms that treat search as an afterthought, Curator is designed around discovery first: fast search, structured browsing, and scalable catalog experiences. The platform includes a digital commerce core with customer accounts, purchases, secure downloads, SMTP support, and admin tools for managing products, builds, and content. Curator also supports themes and plugins, making it easy to customize storefronts and extend functionality over time. Curator Marketplace adds a developer ecosystem with submission, review, and publishing workflows for plugins and themes, helping keep extensions clean and trustworthy. ... -
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vtenext, holistic CRM is not for you if you are looking for: - a classic CRM separated by departments, a copy of the closed source CRM but open source - a solution that permit to you to avoid to pay any kind of support for the CRM of your company - a second choice CRM, cause you have not enough budget for the closed source. So please, save time and save energy. Don’t DOWLOAD VTE If you are looking for: - a new age of CRM applications - a solution that has the right balance between performance and user licenses - an holistic application that manage all the customer processes, including the internal customers Please go on and have fun. ...
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e-Bridge Hotel
Hotel Property Management with OTA channel support.
e-Bridge Hotel is a property management software. Supports Open Travel Alliance (OTA) specification. OOB support for OTP login and MEPR500 passport scanner. Subscription available for Expedia or Agoda Channel, OBE, Houskeeping, Mifare. Line & Telegram IM Referral program $$ for Cloud and Lite subscriptions. e-Bridge Hotel - PMS, OBE , Guest web pages Housekpping app https://play.google.com/store/apps/details?id=com.e_bridgedirect.www.housekeeping Web server requires: *... -
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KBPublisher Community Edition
KBPublisher is Knowledge Management Software.
Store information for customer support, company intranet, employee training, and more with our secure knowledge management software. KBPublisher can help you give customers the answers they need and resolve issues quickly and efficiently. Our knowledge base software can help your employees acquire job knowledge faster, reducing training time, and driving higher performance and job satisfaction. -
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SaltOS
SaltOS, ERP, CRM, Business Management Suite, Josep Sanz Campderrós
SaltOS is a Business Management solution 100% Cloud Computing. It integrates features like CRM (Customer Relation Management) and ERP (Enterprise Resource Planning). Moreover is it licensed as 100% free software GPL-3.0.
