Search Results for "customer support"
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Showing 16 open source projects for "customer support"
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FreeScout Help Desk
Free self-hosted help desk & shared mailbox
FreeScout is an open-source help desk and customer support system designed for small and medium-sized businesses. It provides a lightweight, self-hosted alternative to SaaS help desk solutions, allowing users to manage support tickets, track customer inquiries, and collaborate within a team. FreeScout supports multi-channel communication, including email integration and automated responses, making it a versatile tool for customer service. -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings... -
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Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
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Host LLMs in Production With On-Demand GPUsDeploy your model, get an endpoint, pay only for compute time. No GPU provisioning or infrastructure management required.
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qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
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Helpdezk
HelpDEZk is a powerfull software that manages requests/incidents.
HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval... -
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Cory Support
Cory Support is a PHP application submit support tickets and staff
Cory Support is a PHP application that runs on PHP and MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once the Help Desk Software is installed your customers will be able to submit support tickets and staff will have an easy-to-use web interface to manage customer support requests. -
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Completely Open Source Support Ticketing
COSST is a completely free open source support ticketing system.
COSST is a completely open source support ticketing solution that allows you to easily manage all contact coming into your website/company/organisation. -
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PHP Webcam Live Video Support
Video live support solution for unlimited departments and moderators.
PHP Video Live Support edition can be used for installing a video live support solution for unlimited departments and moderators. Video Messenger Web Application + private 2 way video chat + multiple simultaneous private chats + as you type preview + public department video and chat + user thumbnail, status in list + usage scenario toggles (messenger, support, private show...) + private show request + private session control for PPV integrations + p2p groups support + 100%... -
MongoDB Atlas runs apps anywhereMongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
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Quaizer
Service Management Engine
Engine built on drupal and php for service management Help Desk, Service Desk, Technical Support, Shared Services Centers. -
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This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.
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iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support System that strengthens relationships between company and its community of customers. iSupportCenter is developed with PHP, mySQL, Smarty, vDaemon, ...
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Bermuda is a help desk web-app that aims to make the lives of tech support offices easier. It does most of what other ticket tracking apps do and more. Its sleek interface is easy on the eyes, straightforward, and very useable.
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SiteHelm is a web site management system and CMS, with an advanced toolset for content authoring, document management, team workflows, issue & task tracking, help desk, CRM, information portals, membership systems and customer support (PHP/MySQL).
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This is an easy to use, feature packed web based help desk system. Designed to be easy to use for both the administrator and the end user, this system provides a way for organizations to manage IT problems.
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live support, operator status, operator time cards to record when they sign in and the time they log out, chat transcripts, operators log, and more.
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