Best Telephony Software for Mac - Page 4

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Having a virtual PBX is the modern equivalent of owning traditional PBX boxes and hardwired switches. The difference is that for a less money, you can have the same functionality without the clunky boxes taking up space. Going through itPBX for your virtual PBX systems gives you the ease of using an innovative system that utilizes the internet instead of physical telephone lines. Using VoIP technology, itPBX delivers hosted PBX phone services over your already existing internet connection. This translates to an affordable, cost saving option that allows you to continue to enjoy all of the same features, but without the added hassle of maintenance. There are no hardwired lines and no PBX boxes taking up valuable space. Along with those being eliminated, we have also gotten rid of the extra fees that go along with them.

The on-premise business phone system that has everything your organization needs to deliver great customer experiences. MiVoice Business is at the heart of Mitel’s leading on-site communication solution (comprising of MiVoice Business, MiCollab, MiTeam Meetings & MiContact Center Business), enabling your organizations employees to instantly benefit from unified, scalable and mobile communications. It’s everything your business needs to take its communications to the next level—through mobility, team collaboration, video conferencing and exceptional customer experience delivery. MiVoice Business is designed to meet the needs of businesses from 5 to 130,000 users, in a single site or a multi-site network that spans the globe. Software running on Mitel Collaboration Service Appliances can be installed on industry-standard x-86 servers in a virtualized environment, which eliminates the need to support multiple appliances, especially for customers who choose a centralized UC deployment.

Softdial Contact Center™ (SCC) is Sytel’s flagship suite of feature-rich contact center applications and services, currently driving 50,000+ users in 50+ countries.​ Maximize agent productivity, with high-performance predictive dialing, and a tailored omnichannel desktop allowing work on several open text sessions at once.​ As a platform, SCC is uniquely flexible, allowing users to either run the full suite or choose which modules to deploy. It can be extended via SCC’s comprehensive, robust APIs, modified, adapted and even white-labeled to fit any business requirements​. SCC manages communication on all media channels – voice, chat, email, messaging – automatically blending and load balancing contact sessions between all agents, all queues and campaigns with its Automatic Session Distributor (ASD®).

Everything you need to know to dive into the FreeSWITCH platform. FreeSWITCH is a Software Defined Telecom Stack enabling the digital transformation from proprietary telecom switches to a versatile software implementation that runs on any commodity hardware. From a Raspberry PI to a multi-core server, FreeSWITCH can unlock the telecommunications potential of any device. Combined with our hosted cloud platform, SignalWire, FreeSWITCH can interconnect with the outside world and scale to any size. The Pre-built virtual machine has both a written and video how-to to help you get started. All you need is a copy of virtualbox and you can be off and running in minutes. If you are an experienced developer you can also follow the instructions below to compile the FreeSWITCH platform from source among other manual installation options. If you already have a spare Debian instance handy, you can follow the link below to get detailed instructions on how to get our packages installed.

Voice, real-time chat, web conference, file and image sharing, drag-and-drop call operations, and task management all come together in one easy-to-use workspace. Get a communications experience that’s consistent across all your devices, from desktop to mobile. ZAC's collaboration tools like voice, video, file and image sharing, and messaging allow employees to increase productivity and make collaboration simple. MX Mobile keeps your workflow moving even when you’re on the go. All ZAC's features are available at your fingertips, on any iOS or Android device. ZAC is available as a desktop application or via WebZAC's browser-based solution. It’s available with no downloads, on any OS, and supported by multiple browsers.

InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMs, with an enterprise-proven solution. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, Upland InGenius easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and enhance the customer experience. InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of interactions for intelligent decision-making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel

ITK Communications offers tailor-made communication solutions from the cloud for every size of company, every need and every requirement. Modern telephone systems are no longer static in your company, but come simply, flexibly and securely from our three German high-security data centers. The modular structure and the relocation of telephony with all features to our data centers enables you to add or debit the desired services on a monthly basis. The big advantage compared to other cloud solutions lies in the diverse selection options of various CTI, contact center & mobility solutions as well as the integration and control of ERP and CRM systems. Updates and upgrades are automatically updated in the background, so that you are always up to date and work at the highest quality level. Thanks to several complete system redundancies, your ITC is optimally protected against failures.

R.E. Communications offers an Asterisk based IP-PBX system. These systems support all industry standard SIP phones, with enterprise level features that go from 1 phone to 4000 phones. These systems also support SIP trunking which with the combination of SIP trunks and SIP phones you can replicate the services of a Hosted solution but save on the per seat cost. Typically a 10 phone/seat system can be supported with 4 to 6 SIP trunks which is a savings over the 10 seat cost of a Hosted solution.

Call+ Automatic Dialer. Our optimized software makes your life easy. Saves you and your team time. VOIP, ACD Software, CRM Software, Data Handler, Predictive Dialer, Call Recording Software. Customer Based Digital Solutions for Your Company or Individual All Access. All your work at a single place, Automatic synchronization. Support Desk All queries in real-time. Anytime we are available for you. Data Storage & Privacy. You can access anywhere anytime. End-to-End Encryption. 1-Click App Installation Ready to Use Contact Sync, Quick Notes, Whatsapp Messaging, SMS, Call Details. Call+ is a mobile application software which is used by small business organization. You can make a call easily from everywhere in the world to everyone with custom private numbers. When you call someone then your mobile number will be hidden on the receiver screen on mobile. The Call Plus app is easy to handle just type number or choose from contact list given in Call Plus app

CallerDesk is a cloud-based communication and telephony solution that helps businesses automate and manage customer interactions through features such as IVR, call tracking, and CRM integration. It is designed to streamline both inbound and outbound communication, improving efficiency and the overall customer experience. CallerDesk falls under the cloud telephony software category, offering communication tools for businesses of various sizes. It is particularly useful for industries that handle high volumes of customer calls, such as customer support, sales, marketing, and service-based sectors. The platform is ideal for teams looking to automate repetitive tasks like call management, track customer engagement, and analyze communication data in real-time. Main Features of CallerDesk: IVR (Interactive Voice Response) System: Allows businesses to automate responses and efficiently route calls to the appropriate departments or agents. Call Automation: Streamlines both inbound

Stay Connected to Your Business. Get a robust, ready-to-use business VoIP phone system with the essential features that will help you focus on your customers no matter where you are. Each line includes: - Unlimited U.S and Canada calling - Music On Hold - Caller ID - Enhanced Call Forwarding - Free Mobile App (Android & iOS) - Voicemail - Conference Bridge Get crystal voice quality using magicJack's VoIP technology and 99.99% uptime guarantee. Big business benefits without the high costs. Lines start as low as $15.99/mo/line. Get 24-hour access to your account online, pay your bill, make account updates and more. We’ve made it easy to get you started. Our VoIP phone systems are ready to use straight out of the box. Simply plug in the phone and you’ll be up and running in minutes.

Make working remotely work for your business. Your office goes where work takes you. Easily receive, route and redirect calls on One Talk, our mobile-first business phone solution designed for how you work today. One Talk is a mobile-first, business phone service. It rings one number that can be shared across a combination of compatible devices, smartphones (either with an enhanced built-in dialer or a mobile app), PCs/Macs, and desk phones, so that customers can reach your employees on their preferred devices, whether they're at the office or on the go. One Talk is not your traditional VoIP solution; in fact, it's better, because it enables both mobile and desktop calling, giving your business the flexibility it requires. Calls can ring simultaneously on your compatible mobile and desk phones, as well as the desktop app, so customers can reach you whether you are in the office or on the go.

We unleash human momentum with collaboration, connectivity, and communications technology. All business is human—and when custom technology empowers human ingenuity, people and companies thrive. High performing teams do more, achieve more, and win more. Companies become agile, efficient, and resilient. Our team takes pride in making technology easy and cost effective. We love what we do—and it shows in the way we partner with you, from our first conversation to ongoing post-install support. Working with over 30,000 customer locations in 65+ countries, we deliver straightforward, secure, and scalable global managed services and advanced collaboration and communications solutions. Together let’s build your human momentum. More at gomomentum.com

Discover feature-rich solutions designed for your business. Put your best foot forward and deliver an unmatched customer experience with Cloudli’s mobile-first business communications technology. Implement our Cloud Business Phone solution to run your business smoothly, digitize your communications — from voice to text to shared phone lines — and save money in the process. Upgrade your connectivity to stay ahead of the game. Digitally transform your phone and fax lines with Cloudli for industry-leading continuity, customer support and quality of service. We help businesses of all sizes communicate better – how, where and when they want – without compromising security, reliability and efficiency. We’ve led the charge in designing business communication solutions that address specific pain points for over two decades. Here are the results.

*astTECS provides complete enterprise telecom products based on Open Source Technology- such as IP PBX and Contact Center Solution. *astTECS IP PBX offers all the high-end features at an affordable price enabling your business to be future-ready, flexible, innovative and competitive while reducing your telecom expenses. *astTECS IP PBX can seamlessly integrate with any applications - CRM, ERP, PMS and even with your existing telecom infrastructure. *astTECS call center solution has advanced features with a real-time agent monitoring dashboard helps to improve your agent productivity and customer engagement with advanced analytics. *astTECS also offers a complete call recording solution for your business with real time dashboards.