Best Enterprise Social Media Monitoring Software

Birdeye is the leading reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at birdeye.com.

Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible.

Upfluence is the only Influencer Marketing platform that enables brands and agencies worldwide to turn their own customers into sales-driving influencers with Live Capture. Upfluence's platform is made to search for influencers through different criteria and filters, all over the world, on 7 different social media platforms. It makes contacting them at scale easier through an included CRM tool; gives more comprehensive management by allowing users to run parallel campaigns and manages automatically all administrative tasks such as international influencer payouts. Advanced analysis of KPIs of any campaigns or hashtags through social listening allows for more advanced reporting and campaign understanding. The software is independent from the social media platforms which prevents it from any interrupting service and is a true all-in-one software.

Stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools. Agorapulse currently supports Facebook, Instagram, TikTok, Twitter, LinkedIn, Google My Business, and YouTube accounts. Our inbox makes sure you never miss a message. It's designed for you to quickly go through your comments and ad comments. Need publishing options? We have plenty! Including drafting, bulk scheduling, and more. Our reports allow you to see the most important metrics for your social media accounts at a glance. We even include statistics for your Instagram Stories! We also offer a wide range of team/collaboration features so that profiles with many admins can work seamlessly. Our functionalities, support team, and pricing models make our tool an excellent value for growing teams and agencies looking for a better social media management solution.

Brandwatch is a leading Consumer Intelligence and Social Media Management solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics. Within its Social Media Management solution, Brandwatch (formerly Falcon.io) offers features including social media listening, engagement, publishing, measurement, influencer marketing and customer data management. With Brandwatch, marketers and companies can deliver more personalized brand experiences across touchpoints, based on enriched customer profiles. This solution features a highly intuitive and collaborative UI and is complemented by the best support team in the business.

Walls.io is a social wall tool that helps you collect brand and user-generated content from different channels. With Walls.io you can aggregate hashtag, username and page content from Twitter, Instagram, Facebook, YouTube, Flickr, Tumblr, Pinterest, Vimeo, Reddit, and RSS. You can also upload your own posts, photos or videos. You can also go beyond social media and allow your audience to upload content directly to the wall without posting on social media. Use a Walls.io social wall to boost engagement at events, in shops, hotels, restaurants and offices. You can also use it to collect posts for your hashtag campaign, and even embed it on your website. International brands like Google, Cisco, ISO and the UN are using it to boost engagement and collect amazing user-generated content. Try it for free! You'll love it!

Identify & understand any audience, no matter how specific/unique it is. Create reports using filter options such as user profiles, affinities, demographics & job roles, creating highly personalised audience segments. Make better marketing decisions, adapt your targeting, improve relevancy & drive high-performance campaigns at scale. WHAT ARE WE TRYING TO SOLVE? - Time-consuming, static & expensive traditional consumer research - Social data to become a part of the strategy - Brand strategy & personalisation is very tactical at the expense of performance marketing WHAT MAKES US UNIQUE Audiense segments audiences by interconnections between people (“Who knows who”). Thanks to how those connections are created between consumers (“How they know each other”), we can infer their shared interests & affinities. Our unique social consumer segmentation provides a great data foundation to Persona development, understanding the audience s that matter most or find new audience opps.

Using its proprietary content creation system, Conte.ai offers a winning blend of impactful experts and advanced AI-powered tools. This way, our users are assured of receiving high-quality content, time and time again. In this way, we will manage all aspects of the job, from copywriting and design through to posting. With all your business profiles combined into a unified ecosystem, we can transmit a consistent voice across all platforms, enabling maximum reach and ROI. By working with Conte.ai, you can release the worries you regularly have about managing your business profiles online, which course through your head. After all, you still manage the content in-house, poorly, and in an unattractive manner—a lasting problem. So, it’s important for you to find a silver bullet solution where you can expertly mix the perfect engagement with specialist expertise, as well as an individual who’s easy to talk to, and inexpensive to hire! This is possible with Conte.ai.

Too many brands suck at social. Yours doesn’t have to. It starts with the right tools. Thousands of brands rely on Hootsuite’s platform and solutions to launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all their customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. As the world’s most widely trusted social media management solution, Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, customer care, and social commerce. Push your results further and get more from social with Hootsuite.

AI-powered social media scheduler. Everyone wants to scale their business. It’s no secret that marketing on social media demands a great deal of effort and non-stop attention. But what if you get a solution that can simplify your life and supercharge your digital marketing game? Enter Postly!!!!! Postly is the all-in-one social media management tool you’ve been dreaming of. Say goodbye to the days of endless multitasking and juggling multiple tabs. With Postly, you can cut down your social media time while taking your digital marketing results to new heights. Postly helps you with content generation, creative design, scheduling posts, and driving lots of social conversations that lead to conversions. Postly integrates marketing tools and features like the AI Writer, Blog Writer, Ad Copy Writer, AI Art, Image Editor, Video Editor, Link Shortener, HashTags Generator, and Bulk Uploader, and the possibilities are limitless.

Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connecting

Build and grow stronger relationships on social. Understand and reach your audience, engage your community and measure performance with the only all-in-one social media management platform built for connection. Sprout Social is proud to be a leader in usability, customer support and satisfaction, ROI and user adoption. Discover the most robust and cohesive social media business solution, built to scale. Uncover trends and actionable insights from social data to inform marketing and brand strategy. Plan, organize, schedule and deliver content as a team with cross-network social publishing. Streamline social monitoring and improve responsiveness with a unified inbox. Drive strategic decision making across the business with rich social data and dashboards. Real people, real brands, real connection. Customers share why they choose Sprout’s social media management software and solutions.

All-in-One CRM. Automate your sales, marketing, and service in one platform. Avoid data leaks and enable consistent messaging. Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price. Cloud based SaaS service that is mobile-ready, fast, and simple to use. Agile CRM gives you a range of prepackaged email marketing templates to give your business the visually appealing, professional look and feel it needs. Check out Agile’s email marketing template examples, then select the template you prefer, draft your message, and automate the send. You can also create custom templates—with no programming experience—that pull in your branding for added impact. Make the most of Agile's modern features & integrations, easy implementation and great support at an affordable price. Cloud-based SaaS service that is mobile-ready, fast, and simple to use.

Use our content insights to generate ideas, create high-performing content, monitor your performance and identify influencers. Millions of marketers rely on BuzzSumo to reveal the truth about what content works and what sinks without a trace. Hundreds of teams use BuzzSumo every day as part of their workflow. Find out how they increase productivity and content success. Discover the words and phrases your audience are searching for. Understand the popularity of keywords to identify topics with high demand. Inform your PPC strategy with cost-based data. See search volume over time to discover if your keywords are affected by seasonality or trends. Combine keywords with BuzzSumo’s content, questions and influencer data to create comprehensive content. BuzzSumo is a factory of ideas – so you’ll never struggle for content topics again. Related topics alongside real content examples kickstart your research.

The web is talking about your business. Find these conversations and join in. Instant mentions from all around the Web and social media. At Awario, we want you to be the first to know when important conversations spark out online. Unlike other monitoring apps that rely on a single third-party data provider, we crawl over 13 billion web pages daily, in addition to the APIs. So when we say Awario is the most immediate way to learn about new mentions, we aren't messing around. Find important discussions, join them in real time, and spread the word about your product, service, or content across social and the Web to reach new audiences and trigger word-of-mouth marketing. Social media is full of invaluable market information and consumer intelligence - but it's also full of noise. Sieve out meaningful customer insights with Awario to understand your audience better and marketing campaigns.

News Monitors Products include premier high-volume hardware and software solutions for human language understanding. Deployed by the world’s largest organizations, News Monitors products secure borders, improve search, monitor and archive all digital media including broadcast and telephonic, prevents fraud, and more, allowing you to derive the most value from your unstructured text data. News Monitors’ linguistics technology breakthrough revolutionizes the closed captioning process. The Live Captioning Appliance is a cost-effective, fully functional server installed with AppTek’s automatic speech recognition (ASR) media software that delivers fully automated, same-language captions for live content with accuracy and speed that match or exceed human captioning. With users of social networks growing exponentially, the worldwide quantity of digital data doubles every year.

Review monitoring and management of over 10,000 online shops and platforms. In addition to large portals such as Google, Amazon, Trustpilot and Trusted Shops, we monitor all industry-specific online shops and review sites. Monitoring of all reviews, alerts, reports, topic analysis and evaluations: Identify praise, criticism and complaints about your products and locations, react in real time and increase your sales through an active review management. All this in one tool.

We offer Loyalty Reward Program, Loyalty App, Mobile Loyalty, Text Message Marketing, Loyalty Cards, and Rewards Programs. Turn those paper punch cards into a robust and easy to use mobile app. We also offer simple and beautiful tablet loyalty programs for your counter. Our businesses attract new and keep their current customers coming back with mobile deals. Reward customers for sharing information and deals from your business on social media. Grow your subscriber text list to continually promote your business to customers at any time. Business's can increase exposure by letting customers promote their deals for them on their social media profiles. Customers are able to receive rewards texted to them 24/7 right through the Businesses app. The mobile and tablet app are completely customized and branded with the business's logo.

eclincher brings you an all-in-one social media management platform. Offering amazing features like: publishing and scheduling posts, reply to all interactions from one Inbox (social CRM), monitoring and listening feeds, auto publishing with smart queues, suggested content, advanced analytics reporting, post approval, team collaboration, and much more. eclincher is ranked #1 ROI platform for social media management category. 100% Guaranteed to get your WOW reaction! eclincher is integrated with Facebook, Instagram, Twitter, LinkedIn, Google My Business, YouTube, Pinterest, Google Analytics, Canva, Zendesk, and much more. Start your absolutely FREE TRIAL today.

Moz Local helps you easily manage your local business listings and reputation on Google, Facebook, and other sites to help consumers find and choose your business. With automated listing management, duplicate deletion, and location data distribution, plus reputation management, you can maintain accurate listings on the sites that matter most, respond to reviews, and post updates and offers. Moz Local provides continuous syncing of location data to our partner network so that consumers are seeing the most accurate information. Our extensive review process helps ensure your location data is cleaned up, consistent, and properly formatted. Keep your finger on the pulse of what your customers and prospects are saying about you, engage with them to share news, offers, and updates, and manage your business's online reputation. Gain valuable insights with reports and analytics, including the Visibility Index, online presence score, and profile completeness, so you know when to take action.

Oktopost's social media management, social listening, and employee advocacy solutions enable B2B organizations to amplify their brand on social media and measure the real impact of this channel on the business. Oktopost allows marketers to better engage with customers and prospects, get actionable insights, and prove ROI. Integrating natively with all major marketing automation and CRM platforms – including Salesforce, Marketo, Eloqua, HubSpot, and Microsoft Dynamics 365 – Oktopost helps marketers leverage social data to improve customer experience and drive revenue growth. Oktopost was founded in 2013 to help B2B companies establish the true impact of social media on their business by tracking actionable metrics. Since then, our offices have been buzzing with talented innovators who are driven to create a meaningful social media experience for B2B.

Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organizations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Founded in 2015, Mumbai Headquartered Locobuzz's SaaS platform empowers prominent Fortune 500 companies’ marquee brands across sectors. Locobuzz Platform unifies various functions on its platform such as Marketing, Customer Experience, CRM, Analytics and Automation, Reputation and Crisis Management, Data-driven Social Media Management, Competitive and Market Intelligence, Rich and detailed Customer Intelligence, Monitor Brand Chatter, Identify Influencers all on a single Unified Platform.

Pyrra collects over 6 million posts per day from almost 40 mainstream and alt-social media sites, then deploys cutting edge AI to enable our users to identify and track threats of violence, hate speech, reputation and brand risk and disinformation. Our customers include corporate security, risk and intelligence teams as well as communications and PR; academia and researchers; and government. We offer a range of solutions for all budgets and specifications, including set and forget monitoring, SaaS analytics platform, and AI-enhanced tailored reports.

Transform feedback from reviews, likes, listings, comments and clicks into your competitive advantage. The world’s best brands use Reputation to forge strong relationships between customers and communities. We invented Online Reputation Management and are once again leading the industry with our Reputation Experience Management (RXM) platform! All in one Platform: From Reviews to Surveys to Social to Business Listings, the Reputation platform pulls all of your business feedback into one platform and creates one tool for all the metrics that matter most to you. Actionable Insights: Our advanced online reputation management platform gives companies the tools to anticipate business needs and customer concerns. Create customized views and reports to find out what matters most. Plus, import other data from other sources so you can see everything in one place.

What is Digimind? Digimind is a simple yet powerful social listening and market intelligence platform used by companies to transform data into actionable insights for strategic decision-making. Digimind helps marketers and analysts with brand reputation, competitive intelligence, consumer insights, trend tracking, influencers identification, and campaign analysis.

Brand24 is a media monitoring tool to identify and analyze online conversations about your brands, products, and competitors. Brand24 empowers its users to monitor their online reputation, prevent PR crises, track the results of their social media campaigns, boost their brand awareness, improve customers’ experience and find influencers. This tool collects all publicly available mentions in real-time and covers various sources, including social media platforms, podcasts, newsletters, news sites, blogs, forums, and more!

Eyesover tells you about emerging and changing issues in real-time by tracking social media. You’ll know what people are talking about and how they feel about the issues. Using AI, the system also detects new language used in conversations, allowing you to stay ahead of the changes in public opinion. With Eyesover, you don’t have to wait for data. Our system translates massive amounts of online data into actionable information about how current events are impacting your organization, public support levels, and even the public’s opinion on individual news articles. You’ll know which issues are important and need your immediate attention. Our Support Index allows you to understand how your organization is faring compared to the competition. The Eyesover Support Index provides real-time public support metrics for a fraction of the cost of traditional polls, surveys or focus groups.

Vaizle is a marketing analytics suite designed to empower marketing managers and marketing agencies. It helps companies visualize complex marketing analytics data and make data-driven, informed decisions. How Vaizle customers use the tool to increase productivity & scale marketing operations profitably: 1. Get quick actionable insights from marketing data. 2. Visualize marketing data from multiple channels in single live dashboard. 3. Save time by using data connectors to automatically update marketing reports. 4. Create white-labeled marketing reports for leadership and clients 5. Scale marketing operations effectively by maintaining checks & balances. Social media analytics and data connectors: 1. Meta: Facebook and Instagram 2. YouTube 3. LinkedIn Ad platforms Analytics and data connectors: 1. Meta Ads 2. Google Ads 3. LinkedIn Ads 4. Amazon Ads Web analytics and data connectors: 1. Google Analytics 2. Google Search Console Analytics 3. Shopify Analytics

As an all-in-one social media management platform, Sociality.io delivers assistance that every social media marketer needs to effectively manage their social presence. Through the following five modules, Sociality.io provides end-to-end social media management capability: Engage: Engage with audiences at scale. Manage all social media engagement within one unified inbox. Publish: Automate content publication. Plan, manage, and schedule social media posts as a team. Listen: Evaluate brand health. Listen to ongoing social and web conversations to uncover actionable insights. Analytics: Monitor social media metrics with ease. Access advanced reports to inform strategy. Competitor Analysis: Benchmark social media profiles against competitors’ social media performance metrics, content strategies, and advertising campaigns.

MavSocial is a social media, reputational management, and advertising solution for agencies, business owners, and marketers to manage their Facebook, Instagram, Twitter, LinkedIn, Google My Business, YouTube, and Tumblr accounts. Publish: directly to all the above channels with options for scheduling, bulk publishing, targeting, and more, Advertise: create ads and manage campaigns for Facebook (boosted and unpublished), Twitter, Instagram, and LinkedIn, including bulk location targeting ads. Engagement: Respond to all your social media comments, mentions, DM's, ad comments + your reviews with ease from one unified inbox Collaboration: MavSocial's Incredibly flexible Teams and Brands module allows you to manage the profiles, users, and teams how you want. Reports: Beautiful downloadable reports allow you to view and analyze e the most important metrics from your social media accounts. Digital Library: Store all your digital assets in one location for quick access