Best Sentiment Analysis Tools - Page 2
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Compare the Top Sentiment Analysis Tools as of October 2025 - Page 2
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Critical Mention
Critical Mention
The Critical Mention Earned Media Suite includes the most reliable real-time media monitoring for global TV, Radio, Online News, Podcasts and Social Media, as well as robust earned media analytics and the most accurate and frequently updated media contact and influencer database in the industry. -
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RapidMiner
Altair
RapidMiner is reinventing enterprise AI so that anyone has the power to positively shape the future. We’re doing this by enabling ‘data loving’ people of all skill levels, across the enterprise, to rapidly create and operate AI solutions to drive immediate business impact. We offer an end-to-end platform that unifies data prep, machine learning, and model operations with a user experience that provides depth for data scientists and simplifies complex tasks for everyone else. Our Center of Excellence methodology and the RapidMiner Academy ensures customers are successful, no matter their experience or resource levels. Simplify operations, no matter how complex models are, or how they were created. Deploy, evaluate, compare, monitor, manage and swap any model. Solve your business issues faster with sharper insights and predictive models, no one understands the business problem like you do.Starting Price: Free -
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Talkwalker
Talkwalker
Social insights for the world's most impactful brands. Your reputation is everything. Make sure it’s protected, globally. Talkwalker is your extra set of eyes and ears. Its AI powered analysis provides real time insights into what's happening on all social channels and online media, across 187 languages. This enables you to quickly identify issues and complaints before a crisis hits. Benchmark your brand and campaigns with our proven KPI frameworks. Measure sentiment and brand health. Connect social efforts to real business results and provide your management with instant reports. Compare your results to the competition, across every channel. Discover what customers really think about your brands and products in real time. Maximize the social performance of your communication campaigns with data-driven technology. Find the best stories and the true influencers to boost your brand power. With Quick Search, spot the trending stories on your brand and industry, in real time.Starting Price: $9,600 per year -
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Social Mention
BrandMentions
Social Mention finds who's talking about your brand or competitors in the news & social media. Social Mention is a simple to use social media search tool that aggregates user generated content from across the internet into a single stream of information. It’s a social media monitoring tool that allows you to track and measure what people are saying about your brand anywhere on the globe, in real-time. SocialMention is part of BrandMentions, an in-depth brand monitoring tool designed to track and engage in online conversations in real-time. Never miss a comment or mention about your product or brand on social media accounts, news and other publications. Get to know as soon as your audience talks about you, anywhere online. Have a better understanding of how your customers are interacting with your brand, how your social media strategy is performing & create products that will meet their exact needs. -
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Famepilot
Famepilot Internet
Keep your customer experience organized in Famepilot. We handle tons of feedback every year for forward-thinking businesses around the world. 85% of customer interactions with your business are now taking place on your Google, Facebook, Twitter, Zomato, Apple, Bing and other location-specific and review pages– but, NOT on your website. Connect with the customers who promote your brand digitally. Famepilot helps automate the customer feedback process to capture your Net Promoter Score®, Sentiments over a period, Testimonials ,Online Reviews and Online Reputation. Famepilot monitors Google, Facebook, Twitter, and 20+ review sites for your business activities. We are increasing this list fast. You can suggest your industry specific site. Reply to all your customers who posted reviews any where online from a single Famepilot platform. Park comments for Employees to respond. Don't leave any customers unanswered. -
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Social Smart
Social Smart Software
Social Smart for Engagement allows companies to exponentially market themselves via social media while maintaining full compliance. Social Smart for Research allows organizations to improve their interactions by helping them to curate excellent content and providing them with the pertinent information and flexible content repositories. Social Smart for Compliance allows organizations to leverage social media in low risk compliant manner based industry or company-specific compliance policies set up by your organization. Social Smart Sentiment Analysis lets you understand and analyze the social media sentiment around any entity on social media including companies, stocks and brands.Starting Price: $25 per user per month -
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Azure Text Analytics
Microsoft
Mine insights in unstructured text using NLP—no machine-learning expertise required—using text analytics, a collection of features from Cognitive Service for Language. Gain a deeper understanding of customer opinions with sentiment analysis. Identify key phrases and entities such as people, places, and organizations to understand common topics and trends. Classify medical terminology using domain-specific, pretrained models. Evaluate text in a wide range of languages. Identify important concepts in text, including key phrases and named entities such as people, events, and organizations. Examine what customers are saying about your brand and analyze sentiments around specific topics through opinion mining. Extract insights from unstructured clinical documents such as doctors' notes, electronic health records, and patient intake forms using text analytics for health. -
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Dandelion API
SpazioDati
Find mentions of places, people, brands and events in documents and social media. Easily get additional data about the entities. Classify multilingual text into standard, pre-defined taxonomies or build your own custom classification scheme in minutes. Identify whether the expressed opinion in short texts (like product reviews) is positive, negative, or neutral. Automatically identify important, contextually relevant, concepts and key-phrases in articles and social media posts. Compare two texts and compute their syntactic and semantic similarity. Understand when two texts are about the same subject. Extract clean text article from newspapers, blogs and other websites. Remove boilerplate and advertising and get the article full text and images.Starting Price: $49 per month -
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Hume AI
Hume AI
Our platform is developed in tandem with scientific innovations that reveal how people experience and express over 30 distinct emotions. Expressive understanding and communication is critical to the future of voice assistants, health tech, social networks, and much more. Applications of AI should be supported by collaborative, rigorous, and inclusive science. AI should be prevented from treating human emotion as a means to an end. The benefits of AI should be shared by people from diverse backgrounds. People affected by AI should have enough data to make decisions about its use. AI should be deployed only with the informed consent of the people whom it affects.Starting Price: $3/month -
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UserWise
UserWise
Effortlessly & easily collect, analyze & optimize feedback to enhance customer satisfaction & make data-driven decisions. Our AI analyzes feedback and determines if it is positive, negative or neutral. Our AI summarizes feedback into concise summaries, saving time and providing key insights. Our AI classifies feedback into different categories for efficient organization and management. Smartly and easily track and monitor feedback with our AI platform and make a smart data-driven decision. Our AI identifies customer pain - points from feedback received. Our AI classifies feedback into different categories for efficient organization and management. Our AI summarizes feedback into concise summaries, saving time and providing key insights.Starting Price: $25 per 1,000 credits -
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PolygrAI
PolygrAI
PolygrAI is an innovative platform that provides real-time insights into emotional states and potential deception. Performing polygraph examination has never been easier with our desktop application, just click start, choose your video feed source, and see the insights. Our interface allows you to see through words and gain insights into the subconscious. The most important and comprehensive metric, simplified for your convenience. Helping you understand the overall sentiment throughout the entire examination. Categorized with priority, having primary, secondary, and tertiary emotions detected. When choosing a subject person, all others shown in the video feed will be ignored. Our desktop application is packed with other features designed to help you perform better and easier assessments. You can choose the default screen capturing which allows you to use with any other application, or connect a USB camera.Starting Price: $28/month -
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HubSpot Customer Platform
HubSpot
Put your customers first and grow better with HubSpot’s AI-powered customer platform. Connect your front office teams through a complete view of the customer journey. Use AI-powered tools to deliver a seamless customer experience Easily adapt to emerging industry trends and technologies. Traditional CRMs alone aren't enough to drive growth. Most aren’t designed for customer connection, which is critical in an AI-driven world where customers can explore, evaluate, and buy with efficiency. HubSpot’s customer platform is so much more. It’s powered by Smart CRM that combines customer data with AI to help you adapt, products for engaging customers across the entire journey, and an ecosystem of integrations, education, and community. It’s built for businesses to connect with customers, and grow better.Starting Price: Free -
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CommentScope
CommentScope
Analyze YouTube comments with AI to uncover valuable insights, trends, and sentiment patterns. Make data-driven decisions to grow your channel. Get deep insights into videos from your niche with our advanced AI-powered analysis tools. Understand how your audience feels about your content with advanced sentiment analysis. Identify emerging trends and patterns in your comments to stay ahead of the curve. Get actionable insights and recommendations to improve your content strategy. Track and analyze viewer engagement patterns to optimize your content for better interaction. Everything you need to define your content strategy.Starting Price: $12 per month -
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Fullstory
Fullstory
Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue. With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data. -
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Chattermill
Chattermill
Unified customer feedback analytics for the world's fastest growing companies. Gain an edge by unifying, measuring and analyzing all your customer feedback in real time with Chattermill. Pipe every source of feedback and customer interaction into one place with easy to use, collaborative platform. Use groundbreaking theme and sentiment AI to see how customers feel about your product, stay on top of emerging topics and understand what keeps them coming back. Filter and interpret the underlying layers of meaning within your data to instantly gauge what's driving customer experience. Analyze signals within your customer feedback to accurately identify and predict opportunities to drive revenue, advocacy and retention across each and every touchpoint -
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DataEQ
DataEQ (formerly BrandsEye)
DataEQ, formerly known as BrandsEye, specialises in providing large organisations with high-quality, actionable data from unstructured customer and public feedback. Using a unique blend of AI and human intelligence, the company offers various tailored solutions that range from customer service and experience, to market conduct and risk management. -
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Touchpoints
Touchpoints Technology
We Help Businesses Increase Their Customer’s Average Spend by 300% Research shows that repeat customers spend 300% more than one-time buyers. Repeat customers are also more likely to trust your recommendation to buy your more expensive products, services or memberships. Most franchises don’t know how the majority of their customers really feel about them because of the 20% rule. When asked to go to an online review site to write a review about their experience, close 20% will respond. So we asked why! What we uncovered was your customers did not want to go online to tell online strangers about their experience at your business. It’s impersonal. It’s time to be more personal. If you asked your customer to give you feedback on how you did, closer to 80% will respond. Why? Because it’s personal and relational. Our platform captures the sentiment of the 80%, letting you know how your business stands with your customers.Starting Price: $195 per month -
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Sentiment Search
Sentiment Search
Sentiment Search specialises in review insights for restaurants, coffee shops, pubs and cloud kitchens. We provide marketing, operations and guest experience teams with a range of sophisticated customer sentiment insights derived from review platforms, social platforms and internal feedback channels. These industry-specialised metrics can be used to benchmark every aspect of a restaurant against its competitors, pinpoint weaknesses and ultimately improve online ratings. Provide higher levels of management with an overall snapshot of your brand and identify underperforming venues. Get industry-specialized trends and track the shift in sentiment after staff changes, menu changes and refurbishments. Benchmark sentiment on a location-level and overall brand level against competitors. -
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Forsta
Forsta
The most powerful, flexible, connected, and most reliable experience & research tech platform. Forsta transcends methodological and data silos. All human experience is here. If it’s insightful, it’s measurable. Use customizable surveys to seek insight from any audience, from small teams to global communities. Take the data you need from any touchpoint or channel. Forsta comes packed with the tools to bring you better data and deeper insights. So you can push your business forward. If it’s insightful, it’s measurable. Use customizable surveys or moderated online conversations to seek insight from any audience – from small teams to global communities. Take the data you need from any touchpoint or channel. Bring all your data onto a single platform. So you can see the stories behind the statistics. Use advanced analytics tools to search, sort and filter in whatever way gets you to the answers you need. -
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SetSail
SetSail
Unlock your sales team's potential with the power of machine learning. First, SetSail automatically captures and enriches your customer and activity data so that your team doesn’t have to. We then build a unique machine learning model for your business, which calculates account/deal health using the CRM data and communication sentiment, leveraging the latest natural language processing (NLP) techniques. Our models prioritize objective signals, such as sentiment in customer conversations, over self-reported measures like deal stages. Powered by the machine learning engine, SetSail surfaces insights that allow reps, managers, and executives to view pipeline health in real-time. This powerful tool can break down data by rep, deal, account, and conversation topic to identify performance issues and deal blockers. Pinpoint and fix areas of weakness before they hit your bottom line. -
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Zappi
Zappi
Make your ads stronger by listening to your audience at every stage of ad development. Find the best idea in the bunch and, with ongoing testing, make it something they can’t live without. Understand how to build your brand with your digital campaigns. Use audience feedback and behavioral data from ads researched in a social media environment. Getting started is easy. Our proven methodologies give you predictive consumer feedback while you’re developing advertising and innovations. Here’s to immediate gratification. We reach the audiences you care about and deliver quality, actionable results in real-time, with full results in 6 hours. Put those results to work. Compare with historical data and relevant benchmarks, then make meaningful changes to your advertising and innovation ideas. Transforming your work starts with insights you can trust. Get them from the most progressive consumer insights platform. -
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LunarCRUSH
LunarCRUSH
LunarCRUSH delivers community insights to crypto investors, funds, and exchanges. Through research applications and API’s, get real-time insights that help make informed crypto investment decisions. Crypto is driven by the community. We aim to bring transparency to cryptocurrency investing by providing clarity around community activity. We empower investors to make more informed decisions. LunarCRUSH provides a suite of tools designed to improve cryptocurrency research for investors, exchanges and funds, built purely around providing community insights. LunarCRUSH.com is a free tool for the crypto community, designed to provide unique insights and an adaptive, engaging user experience they can't get anywhere else. It helps simplify crypto investing by reducing research time, simplifying social intelligence and providing a more complete view of the market. -
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BytesView
Algodom Media
BytesView is an advanced machine learning and NLP-based text analysis tool. It can compile and analyze large volumes of text data from multiple information sources with ease. The various text mining and analysis models can help analyze and extract valuable insights from unstructured text. BytesView also offers API services that can help you train custom data analysis models with data specific to your organization to increase accuracy and efficiency. -
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Scraawl
Scraawl
Scraawl is a suite of data analytics tools designed to empower you to gain more from your data. Whether your problem set focuses on publicly available data, images and video, unstructured text, or all of the above, Scraawl has powerful tools to enhance your analyses. Scraawl leverages state-of-the-art artificial intelligence and machine learning techniques to provide actionable insights through analytics. Our team is a multi-disciplinary group of developers, researchers, and data scientists dedicated to bringing cutting edge analytics to users. Scraawl SocL® is an enterprise-level, easy-to-use, web-based PAI listening and analytics tool. Scraawl SocL® searches, analyzes, and visualizes online conversations and news data, providing a user with a detailed 360-degree analysis. -
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Prisma AI
Prisma AI
Prisma’s facial recognition system is a technology capable of identifying or verifying a person from a digital image or a video frame from a video source. There are multiple methods in which facial recognition systems work, but in general, they work by comparing selected facial features from a given image with faces within a database. It is also described as a biometric artificial intelligence-based application that can uniquely identify a person by analyzing patterns based on the person's facial textures and shape. The print content would act as a marker for our engine and match with the corresponding reference image. Image recognition engines can also be used in marketing the brand by linking logos with ads, websites, and information. The process of capturing images from mobile devices and recognizing the same against a reference image. Prisma using its years of experience in the development of specialized algorithms for image recognition has now ported the same for applications. -
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BlueML
Explorance
Get an in-depth analysis of your open text comments in seconds with Blue Machine Learning (BlueML) solutions. Now you can see what matters most to your students and employees and instantly get more actionable insights to streamline your decisions. Most comment analysis tools use a generic one-size-fits-all approach usually based on customer experience machine learning models. However, when you look at the employee or student journey, they’re made up of specific components around experience and learning. With BlueML, you can leverage three specialized models that will accurately consume and analyze comments from each area along the student and employee journeys, giving you context-specific categorization. Get an accurate view of the overall sentiments in employee and student comments (very negative, negative, neutral, positive, very positive, ambiguous). Gain insights about what emotions employees and students have expressed in their comments. -
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HaiX
HaiX
Stay Ahead with visual actionable insights (beyond ChatGPT) from billions of image, video, and text social media data. Save 40% of costs with real-time insights on influencers, marketing campaigns, and social listening. HaiX is an innovative company developing cutting-edge solutions with Explainable AI. We help organizations to augment human intelligence with explainable AI solutions and deploy at a faster speed, and lower cost using our AI platform for organizations. Our amazing team is at the forefront of AI innovation with cutting-edge R&D. We have a diverse team of successful entrepreneurs (with exits), leading AI PhDs & explainable AI experts, and CXX level executives. Real-time brand tracking, reputational risk insights & sentiments from millions of data points globally (news sources, social media). Real-time insights for intelligent planning and risk analysis for multiple companies to mitigate risk and compliance. -
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Vespio
Vespio
Provide usable data so you never waste leads and increase your win rate and revenue with Vespio's AI-powered sentiment analysis tool, which uncovers hidden customer desires from every conversation. Our platform accurately predicts customer interest and offers smart suggestions on how to close more deals. Leverage our AI tools designed to boost your win rate, reduce go-to-market waste, and save time for reps with powerful analytics, insights, and intelligent recommendations. Our tool breaks your video call into smaller parts, providing greater transparency into each aspect of the pitch, clear success statistics for each part, and AI-powered suggestions on how to improve success based on previously won deals. It enables you to catch and analyze over 500+ signals in different languages, helping you predict the outcome and overall sentiment of a sales meeting by processing customers' voice and facial expressions with over 90% accuracy. -
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OSOS
Mozn
OSOS by Mozn is an advanced artificial intelligence (AI) platform specifically designed to understand and process the Arabic language. It is described as the most accurate large language model (LLM) built to handle the complexities inherent in Arabic. OSOS stands out for its proficiency in Arabic Natural Language Understanding (NLU), boasting the fastest and most scalable Arabic text analytics algorithms available. This platform is part of Mozn's ambitious initiative to develop the world’s largest and most effective Arabic language models. Additionally, OSOS functions as an AI-powered search engine, offering a variety of functionalities such as content generation and question answering, aimed at enhancing decision-making and operational efficiency for organizations. -
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Syncly
Deep BlueDot
Syncly (YC W23) turns daily customer feedback into actionable product and operations insights, helping you make sense of the voice of the customer data and proactively address issues before they churn. With Syncly, you can: - Centralize feedback from various sources: Syncly integrates seamlessly with your CX tech stack, even aggregating app reviews, surveys, calls, and more. - Dynamic Sentiment Analysis: Syncly tracks customers' sentiments from their feedback, allowing you to engage them at the right moment. - VoC Report Automation: No more manual tagging and Excel marathons. Syncly automates VoC reports with powerful charts and dashboard features. - AI Search: Ask Syncly AI to answer critical business questions and get a concise overview of customer feedback from everyday queries.