Audience

Restaurants in need of a Marketing Analytics tool

About Sentiment Search

Sentiment Search specialises in review insights for restaurants, coffee shops, pubs and cloud kitchens. We provide marketing, operations and guest experience teams with a range of sophisticated customer sentiment insights derived from review platforms, social platforms and internal feedback channels. These industry-specialised metrics can be used to benchmark every aspect of a restaurant against its competitors, pinpoint weaknesses and ultimately improve online ratings. Provide higher levels of management with an overall snapshot of your brand and identify underperforming venues. Get industry-specialized trends and track the shift in sentiment after staff changes, menu changes and refurbishments. Benchmark sentiment on a location-level and overall brand level against competitors.

Integrations

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Company Information

Sentiment Search
Founded: 2019
United Kingdom
www.sentimentsearch.com

Videos and Screen Captures

Sentiment Search Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Online

Sentiment Search Frequently Asked Questions

Q: What kinds of users and organization types does Sentiment Search work with?
Q: What languages does Sentiment Search support in their product?
Q: What kind of support options does Sentiment Search offer?
Q: What type of training does Sentiment Search provide?

Sentiment Search Product Features

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics