Audience

Restaurants in need of a Marketing Analytics tool

About Sentiment Search

Sentiment Search specialises in review insights for restaurants, coffee shops, pubs and cloud kitchens. We provide marketing, operations and guest experience teams with a range of sophisticated customer sentiment insights derived from review platforms, social platforms and internal feedback channels. These industry-specialised metrics can be used to benchmark every aspect of a restaurant against its competitors, pinpoint weaknesses and ultimately improve online ratings. Provide higher levels of management with an overall snapshot of your brand and identify underperforming venues. Get industry-specialized trends and track the shift in sentiment after staff changes, menu changes and refurbishments. Benchmark sentiment on a location-level and overall brand level against competitors.

Integrations

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Ratings/Reviews

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Company Information

Sentiment Search
Founded: 2019
United Kingdom
www.sentimentsearch.com

Videos and Screen Captures

Sentiment Search Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Online

Sentiment Search Frequently Asked Questions

Q: What kinds of users and organization types does Sentiment Search work with?
Q: What languages does Sentiment Search support in their product?
Q: What kind of support options does Sentiment Search offer?
Q: What type of training does Sentiment Search provide?

Sentiment Search Product Features

Marketing Analytics

A/B Testing Not Supported
Campaign Management Not Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Not Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
ROI Tracking Not Supported
Social Media Metrics Not Supported
Website Analytics Not Supported