Audience
SME, Enterprise
About versaSRS Business Workflow
With versaSRS improving business efficiencies has never been as powerful.
Your business will gain access to extensive tools to drive process, improve workflow and increase productivity.
versaSRS comes with all of the modules you would expect from an Enterprise Solution but without the huge price tag.
Improve communication between your company, your customers and your employees.
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Pricing
Starting Price:
$200/user/year
Pricing Details:
Available in Starter, Pro or Enterprise editions.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
VersaDev
Founded: 2000
Australia
www.versasrs.com
Videos and Screen Captures
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Product Details
Platforms Supported
Windows
Cloud
Training
Documentation
In Person
Support
Phone Support
Online
versaSRS Business Workflow Frequently Asked Questions
versaSRS Business Workflow Product Features
Customer Service
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Virtual Assistant
Supported
Workflow Management
Supported
Help Desk
Alerts / Escalation
Supported
Automated Routing
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Incident Management
Supported
Interaction Tracking
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Community Forums
Not Supported
Multiple Brands / Products
Not Supported
ITSM
Asset Tracking
Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
