Audience
Call centers looking for a cloud-based telephone system to the multichannel call center software
About telegra
Create connections with the customer dialogue systems from telegra. Call center telephony rethought. Have you recognized that convincing customer service can be the decisive factor in competition? Our solution helps to improve your service on the phone. Convincing customer experiences with increasing effectiveness of your service processes: With call center telephony from telegra! Everything you need for better customer service: We offer you a comprehensive range of solutions for everything to do with telephone customer contact. Everything from the cloud. All from a single source. Call center telephony (ACD) voicebot. Telephone system messenger tool crm-helpdesk-plugins phone numbers. From the intelligent phone number to the cloud-based telephone system to the multichannel call center software: telegra is your supplier for innovative customer dialogue systems. With our own data centers and self-developed solutions, we offer you a complete package “Made in Germany”.
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Integrations
No integrations listed.
Company Information
telegra
Founded: 1998
Germany
telegra.de
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
telegra Product Features
Call Center
Call Logging
Supported
Call Recording
Supported
Inbound Call Center
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Queue Management
Supported
Reporting/Analytics
Supported
Blended Call Center
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
IVR / Voice Recognition
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Real-time Chat
Not Supported
Cloud PBX
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Not Supported
