Audience
Call centers looking for a cloud-based telephone system to the multichannel call center software
About telegra
Create connections with the customer dialogue systems from telegra. Call center telephony rethought. Have you recognized that convincing customer service can be the decisive factor in competition? Our solution helps to improve your service on the phone. Convincing customer experiences with increasing effectiveness of your service processes: With call center telephony from telegra! Everything you need for better customer service: We offer you a comprehensive range of solutions for everything to do with telephone customer contact. Everything from the cloud. All from a single source. Call center telephony (ACD) voicebot. Telephone system messenger tool crm-helpdesk-plugins phone numbers. From the intelligent phone number to the cloud-based telephone system to the multichannel call center software: telegra is your supplier for innovative customer dialogue systems. With our own data centers and self-developed solutions, we offer you a complete package “Made in Germany”.
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Integrations
No integrations listed.
Company Information
telegra
Founded: 1998
Germany
telegra.de
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
telegra Product Features
Call Center
Call Logging
Call Recording
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Reporting/Analytics
Blended Call Center
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Predictive Dialer
Progressive Dialer
Real-time Chat
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
