Audience

Small and mid-sized companies (10-250 employees) in Germany that need a complete IT department as a service: managing directors, office and HR teams handling device, software and access management, and IT managers looking to outsource day-to-day IT operations.

About kjello

kjello is Managed IT for small and mid-sized companies - your IT department as a service. A self-service portal lets employees request devices, software and access in a few clicks, and on- and offboarding is completed in minutes instead of days. Modules cover firewall and network, backup, servers, telephony (3CX/Placetel), endpoint detection and response (EDR) and Microsoft 365 / Google Workspace management. Everything runs on German hosting, is GDPR compliant and enforces multi-factor authentication. Support is delivered by real people with an average first response time of 4 minutes and a rating of 4.9/5. kjello is built by hagel IT-Services GmbH in Hamburg, active since 2004 with 32 colleagues and more than 150 companies supported. Pricing follows a simple CORE / PLUS / PROJECTS model.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

hagel IT-Services GmbH
Founded: 2004
Germany
www.kjello.de

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

kjello Frequently Asked Questions

Q: What kinds of users and organization types does kjello work with?
Q: What languages does kjello support in their product?
Q: What kind of support options does kjello offer?
Q: What type of training does kjello provide?

kjello Product Features

IT Service

Self Service Portal Not Supported
Knowledge Management Not Supported
Ticket Management Not Supported
Service Catalog Not Supported
Release Management Not Supported
Incident Management Not Supported
Service Reporting Not Supported
IT Asset Management Not Supported
Contract Management Not Supported