Audience

Companies looking for a customer communication solution to engage with their clients on their preferred devices

About esendex

97% of your customers have a smartphone, giving you an unparalleled opportunity to engage with them on a device that almost never leaves their side. We’re here to help you tap into the true potential of mobile messaging. Ethical debt collection has never been more important; to stay afloat, companies need to get paid, but many customers are vulnerable and need an individual approach. Our award winning Mobile Collections platform helps you strike the right balance. You can reduce the cost of missed appointments, increase customer loyalty, and lower your service costs by implementing a mobile-first customer notification programme. Options range from simple but effective SMS to two-way rich communication. Customers want to communicate with brands on their preferred channels, WhatsApp, SMS, RCS. And brands want to be able to manage all of their customer interactions in one place. Our omnichannel chat platform can help.

Pricing

Starting Price:
$92 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, esendex offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

esendex
Founded: 2001
United Kingdom
www.esendex.co.uk

Videos and Screen Captures

esendex Screenshot 1
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Text Request
Text Request
(4 Ratings)
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers whenever you want, wherever you work. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement on our website. The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
Learn more
Telgorithm
Telgorithm
(10 Ratings)
Telgorithm is a next gen A2P text messaging API provider and the only to automate the entire SMS & MMS journey from compliance to deliverability, enabling Software Providers to grow revenue and improve customer experience. Founded by telecom industry experts who saw a massive need to set a new standard in the cloud communication space, Telgorithm’s mission is to offer a more reliable and transparent business text messaging service for your software or application. Telgorithm has built automations for the new required path of managing 10DLC messaging, and guarantees message deliverability with its unique, patent-pending throughput/rate limit management tech. Telgorithm is the future of A2P text messaging for any software or app offering SMS & MMS messaging to their customers today. Product Features: Auto Registration Auto Number Migration Smart Queueing (Automated TCR/Carrier Rate Limit Management) Message Prioritization Time Routing Advanced Reporting Number Verification
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VoiceSage
VoiceSage
VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.
Learn more
Webio
Webio
Webio are specialists at conversational AI for customer engagement. Webio takes all the pain out of connecting with customers. Acting as the ‘central intelligence hub’, our conversational AI manages all the conversation elements that are needed to have successful customer conversations. Enable customers to connect in their channels “at-will” and connect with live agents without context loss. Whether customers stick to one channel, switch during the conversation or use a new channel each time - it doesn’t matter. Webio can handle it all. Webio is intuitive. Identifying customer intents, our conversational AI platform uses natural language understanding (NLU), machine learning and AI to drive conversation engagement and successful outcomes. Learning and automating with every interaction, Webio AI chatbots improve live agent productivity by automating low- value interactions and letting live agents focus on higher-value conversations.
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Product Details

Platforms Supported
SaaS
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Online

esendex Frequently Asked Questions

Q: What kinds of users and organization types does esendex work with?
Q: What languages does esendex support in their product?
Q: What kind of support options does esendex offer?
Q: What other applications or services does esendex integrate with?
Q: Does esendex have an API?
Q: What type of training does esendex provide?
Q: Does esendex offer a free trial?
Q: How much does esendex cost?

esendex Product Features

Customer Communications Management

Print Management
Batch Communications
Template Management
On-Demand Communications
Video Content
Multi-Channel Communications
Personalization
Interactive Content
Email Distribution
Chat / Messaging
Content Management

esendex Reviews

Write a Review
  • Glen S.
    IT Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great messaging service"

    Posted 2021-08-28

    Pros: Easy to use and integrate.
    Set and forget - once it is up and running it works fine.
    Some great options, such as using an API, email to SMS.

    Cons: Nothing really - it does the job reliably and you can easily check things in the portal.

    Overall: We have been using Esendex for a number of years to send text messages to field staff (job rostering).

    There are never any issues, the company is good with support and always looking to add new features.

    Can't complain - it does what it is expected to.

    Read More...
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