eMunicipality Alternatives

Trusted by more than 25+ million users worldwide, Jotform is an all-in-one platform that offers powerful tools for effortless data collection and management, including its popular drag-and-drop Form Builder. Create digital forms and surveys for your business without any coding to collect leads, contact information, files, appointments, payments, e-signatures, and whatever else you need. Build your own form from scratch, or customize 10,000+ ready-made templates for contact forms, order forms, feedback surveys, registration forms, and much more. Go beyond the basics with advanced features like conditional logic, autoresponder emails, and 200+ integrations with popular apps. Make the most of your data by turning responses into personalized PDFs with Jotform PDF Editor, visual reports with Jotform Report Builder, or tasks in an automated approval flow with Jotform Approvals. Create an online store with Jotform Store Builder — no coding required.

Government Made Simple - for citizens, staff and elected officials. GOGov is used by millions of citizens in over 200+ local governments and include solutions for Citizen Requests, Code Enforcement, Citizen Notifications and Online Permitting. GOGov Code Enforcement is an innovative and easy-to-use solution for managing all your Code Enforcement cases. Manage all aspects of your code enforcement case. Create letters & citations from templates in a single click. Help process annual and recurring types of inspections. Keep citizens informed with a trusted source of alerts, notifications, and events. Easily push your critical content to all of your important channels such as Email, Mobile, Twitter, Facebook, and Website. One place to access all notifications and important information directly from your local municipality. Push content to all important channels such as Email, Mobile, Twitter, Facebook and Website.

Designed to improve the services relied on by citizens, ACCEO Municipal offers all the solutions necessary for effective municipal management and meets the exacting needs of any city manager. With centralized accounting modules, property and asset data, leading-edge recreation management solutions, tools for the management of established rules and procedures, and tools for city clerks, the ACCEO Municipal software suite allows cities and municipalities to take care of everything. Discover ACCEO Municipal’s full range of features and functions. Bring your municipality into the digital age and join the smart city community with software solutions from PG Solutions! For more than 40 years, PG has been associated with innovation and success with municipal decision-makers. Discover our different product ranges, adapted to the multiple needs of your community! Let's develop your municipality together!

TownController is a web-based software solution that allows municipalities to streamline applications, permitting and building inspections and planning. Schedule meetings, manage meeting minutes, and post approved minutes to the municipalities public-facing website, all in one easy-to-use solution. The citizen (public) access portal provides access to enter, submit, manage, and pay for applications online. Sharenology’s TownController™ software acts as a central database for municipalities to manage, track, automate and report on applications and permits, board meetings, building inspections and related activities. All your application form data (in municipal form/format) can be saved as PDFs and securely backed-up to your choice of storage locations, your existing server through FTP or various cloud storage providers like Dropbox, Google Drive and more. Municipalities can access and download their data on demand — providing anywhere and anytime access to your data.

FAMA SMARTcity is the solution designed specifically for local government. This tool is capable of serving the different areas of city management from a centralized information core. Collects information from the different systems and sensors that serve the city. Powerful dashboard for public managers. Platform integrated with the APIs of the cities. Integration with the viewer that allows visualizing on a GIS map information from other sources (Big Data, IoT, BI, municipal databases, social networks, etc.). The communication channel between citizen-administration-external suppliers/local police, which streamlines processes and optimizes the management and resolution of incidents. Greater transparency of the administration towards the citizen, making information on assets, maintenance, works, investments, etc. available to them. Greater involvement of citizens in the maintenance of assets, as well as in improving the quality of life in their municipality.

The software of choice for local governments to engage with and improve service to their residents. AccessE11 manages the interactions between residents and their municipality. With over a decade of experience working directly with municipalities, AccessE11 provides powerful service request management software and citizen relationship management tools to automatically translate citizen requests into quantifiable actions. Offering a suite of publicly accessible web portals and a rich workflow engine, AccessE11 is the tool of choice to streamline the communication between your staff and the community they serve. AccessE11 is dedicated to partnering with our extensive list of small to medium-sized municipal customers, sharing years of expertise and best practices to deliver outstanding service request management and enhanced citizen engagement.

CityView offers comprehensive out-of-the-box software for community development and municipal land management. From land use planning to permitting, code enforcement and licensing, CityView facilitates a paperless process that shortens permit and case turnaround, eliminates redundant work, and increases productivity. CityView offers a full suite of software for development, code enforcement, licensing & other regulatory services. Comprehensive permitting, inspections, reviews and approvals combined with online processing and payments from citizens and contractors reduce time, cost and errors, and engage your constituents. Streamline and automate your permit approval and issuance process. Remove paper from the plan review process & save your contractors time and money.

Revize websites come with citizen engagement web applications that allow residents to be part of their government and participate more in their community. Revize offers an interactive online forms app that makes it easy for residents to submit all types of applications, like permits, dog licenses, and starting or stopping water services. The submitted forms are routed to the respective departments with full tracking and status updates available. In summary, the app allows residents to submit any application and monitor the progress of their requests. Also, the staff can build any number of forms using this app. Using this app, you can upload agendas, meeting packets, meeting minutes, proposals for review, and more to one area of your website for easy access and review before, during, or after meetings. Previous meeting agendas and information are archived per meeting for quick access at any time.

Revize websites come with Citizen Engagement Web Applications that allow residents to be part of their government and participate more in their community! Government design is different here. We are a group of people with diverse backgrounds working together to create things that don't exist yet. Revize was the first to introduce responsive web design to the government website industry. Communication is the most important part of everything we do. Initial meetings establish client needs and expectations so there are never any unpleasant surprises. Together we determine the desired navigational architecture and prioritize what items should be accessible from the home page. In order to develop a website that truly reflects your municipality, we need to know as much as possible about your community. We take the time to do detailed research on your city’s demographics, shopping districts, downtown, parks and places of interest.

A smart city application that puts the citizen at the heart of the ecosystem by simplifying exchanges with elected officials and communities. New massive urbanization phenomena represent real challenges in economic, social, health, and logistical terms. Our environment is a mine of data that is not or little used, due to a lack of communication and interactivity. The city of the 21st century aims to exploit this data and facilitate communication between elected officials and citizens. Citizens must be actors in public life and thus positively influence the future of a city or region. The collaboration between citizens and municipalities is a strength in the development of the city. This new approach to inter-citizen communication, associated with the opportunities offered by the processing of the data collected, offers visible results on the general “state” of a municipality. Customizes to adapt to the challenges of the territory.

GOV BUILT PLATFORM. Tomorrow's Government Built Today. Permitting and licensing software for the next generation. We worked with Government employees, citizens, and contractors to build a best-in-class software platform to help tomorrow's government be built today. Save time by securely filling out your building permits, applications, and license requests online. Our customizable workflow and approval process system automates manual tasks streamlining communications saving agencies, business owners, and citizens hundreds of hours per year. Our customizable form builder allows constituents to enter contractor, business, mobile food vendor, and other licenses online. Allowing you to track, renew, and interact in our user-friendly web interface. A feature-rich user-friendly web interface for building custom reports, dashboards, and ESRI Maps to generate and share dynamic, data-rich reports via PDF, CSV, and other file formats.

Hassle-free communication platform that allows citizens to report incidents directly to the public official in charge of the attention. We work along with governments to attend quickly and efficiently all citizens' concerns. We offer a free mobile application for all citizens, allowing you report incidents and follow-up them in real-time. We capture the accuracy and frequency of data reported by you to optimize governments workflow, reduce emergency response times, and improve overall productivity.We encourage citizens to download our app and report all your incidents or write us, that way we're going to put your government in our waitlist! Download Ctzen, take a picture, pick a location and send it to your town hall. Start reporting all the things that concern you. Let's improve your city. We are passionate delivering an intuitive product, so citizen can use it without any problem. There are no excuses, download our apps and start making better places to live in.

An excellent tool for smart cities that wish to enhance their management and their connection with their neighbors. The platform provides forms for citizens to respond through a mobile app, if they are people with possible infections positive for some virus-like "COVID-19” or “Dengue” for example, then based on the responses they provided, they can then be validated or confirmed by a doctor. You can set up a ticket typology so that the citizen, through the mobile app, can notify the relevant authorities that they are possibly infected. Allow infected citizens through the mobile app to report every "x" period of time from their own homes to the municipality, with geolocated tickets to verify the veracity of the notification.

A “Whole City App” is a single city-branded app that connects citizens to all of the services, resources and information that the city has to offer. Whether it is 311 issue reporting, city news, event calendars, business directory, paying bills or finding parks and facilities, a “whole” city app will house it all in one user-friendly app branded to your city. The most valuable real estate in the world today is the real estate on the screen of our mobile devices. Those few inches of space are being fought for daily. Expecting citizens to download multiple apps to access services at a city is not prudent. A “Whole City App” becomes an engaging tool that puts city hall in your citizen’s pockets. Put your city in the palm of your citizen’s hands and engage on a more meaningful level. Give app users the ability to report issues, request services, and provide feedback and insight on important decisions.

Innovative Asset Management is an important key to becoming a SMART City. MaintStar’s Municipal Asset Management Software moves you from Good to Great! In today’s rapidly evolving “Do more with Less” municipal environments, the Public Sector needs high-end technology solutions. With MaintStar’s Public Works Municipal Asset Management Software you’re better organized to manage assets, track work, and spend smarter. Much of today’s asset management software only tracks work orders. Comprehensive analysis and sophisticated software are our crucial difference. Our “Easy-to-Use” Asset and Maintenance Management cloud-based permitting software system solutions are the first step on your journey to a better community. Proper maintenance of storm water assets is essential for keeping your community safe. Without it, the next big storm could cause floods, clogged catch basins and congested culverts—not to mention angry citizens or even lost lives.

CitySuite was created to bring a new generation of software to the local government and utilities markets. Our CitySuite Software helps you efficiently manage your Sales Tax, Utility Billing, Financial, Payroll, Human Resources, and Community Development processes while providing technologies that support customer self-service through our Citizen Access Portal. If you’re looking for Web-based Enterprise Resource Planning software organically built with leading-edge technology, look no further than CitySuite. Our open and flexible approach allows our software components to integrate with existing systems and operate seamlessly within the enterprise of our municipal customers. While many local government and utility agencies engage us to replace entire legacy Enterprise Resource Planning (ERP) systems, others use our services to augment their existing systems with just one or more modules.

Your users configure the homepage that suits them. The areas of interest and the features they use the most are thus accessible at a glance. Propose content and a tree structure adapted to your user types. Examples: residents, visitors, new arrivals, parents, seniors and many more! Offer the same experience and the same level of information to your different audiences. Our applications are fully multilingual! Your mobile application retains the graphic charter of your municipality while adapting to the mobile format (logo, colors, coat of arms, etc.). We update your mobile application free of charge to adapt to the evolution of your needs and those of your citizens. Your city's mobile application will be available in smartphone and tablet format on Apple and Android. Your city's mobile app automatically picks up news and events from your website. Also, we automatically retrieve all of your Facebook feeds.

Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S.

TEKConnectGov custom municipal government software helps your city perform tasks efficiently to serve your citizens effectively. TEKConnectGov has several different modular-based options, allowing you to select only what you need. Citizens can apply, track, and pay for permits online. Issue, track, and manage notifications and complaints by property. Your city's greatest asset is its citizens. This tool helps them be a part of your team. Minimize downtime and repair costs of city assets through proper asset management. Enter, approve, or reject time from anywhere. Utilize city facilities effectively with our reservation online portal. Issue, track, and manage nuisance calls by property or person. Our experienced team has the business process knowledge to help you gain efficiencies, cut down on paperwork, and empower your city. Our public-facing portal flows seamlessly from your city's website. Its user-centered design makes for easy-to-use applications.

With mounting pressure for seamless digital experiences, our integrated communications solution can help you easily connect and engage citizens. Everything you need to easily communicate with citizens who are interested in your services and drive them to action. Unlike other options, Granicus provides an instant Network of 300 million citizen subscribers - leading to massive audience growth and stronger engagement. Easily deliver custom messages based on demographics, location, interests, and more. Bring citizen engagement to new levels by posting across email, social media, and text messaging - all with one click of a button. We offer 150+ out-of-the-box integrations with commonly used third-party systems and services. New integrations can be built quickly to connect with other niche systems.

With more than 320 million citizens and thousands of cities and towns to protect in the United States, law enforcement need innovative technologies that will help them stay on top of it all. CentralSquare’s Advanced Public Safety (APS) develops state-of-the-art technologies for law enforcement and are committed to delivering products that they can rely on now and in the future. APS partners with law enforcement to ensure that as they serve around-the-clock to protect U.S. citizens and property that they are equipped with the best solutions to do their jobs efficiently. Easy to use – Driver and vehicle information is auto-populated into the eCitation form. Officers can use the navigation to quickly complete the form and issue citation in minutes. The signature capture feature enables officers electronically sign the form.

Discover illico, the integrated, multi-channel management software solution for cities. illico is the leading public-sector software solution transforming municipalities of all sizes into smart cities. Built-in workflows, optimized features and multi-channel support empower public sector teams to accelerate processes, simplify content and mail management, and improve community engagement. A city powered by illico can provide fast, accurate service from any device, which quickly strengthens citizen satisfaction. Additional advantages include the ability to deploy an integrated and turnkey service that’s easy to learn and use, with all maintenance and support included. Backed by NeoLedge innovation and expertise, illico enables cities to focus less on technology and more on strategic growth.

Uncover the community insights you need to make informed decisions. CitizenLab’s community engagement platform makes it easy for governments to engage their residents, manage their input and make informed decisions, all in one place. CitizenLab’s mission is to build stronger democracies by making public decision-making more inclusive, participatory, and responsive. Our platform was designed with local governments in mind, so you and your community are in safe hands. Two-way, transparent conversations are at the heart of the platform, leading to higher rates of participation and more community trust. Your dedicated CitizenLab engagement expert helps you design impactful projects from start to finish. A modern and accessible interface; user-friendly for residents and admins alike. Save time with text analytics that highlight keywords, trends, and resident sentiment from open-ended community input.

Harness the power of the customer's voice to design services​ that meet the needs of your citizens and communities​. Understand the customer experience across all your access channels and use customer insight to drive positive change. Streamline management of formal customer interactions including complaints and FOI requests. We can help you develop a future-proof strategy for transforming customer and community engagement. We help public service organizations create opportunities for positive, meaningful citizen engagements that lead to real change in people’s lives. We work with a diverse range of organizations including local authorities, housing associations, national transport agencies, county police forces, government agencies and public bodies, education providers, and the NHS. GovMetric is more than a technology platform: we have over seventy-five years of collective customer and citizen engagement expertise. We don't settle for being just another supplier.

CivicOptimize® has everything you need to provide convenient, easily accessible ways for citizens to do business with your local government, and at a cost that is tailored to meet your budget. Online service automation has never been easier using our low-code development tool. Stop fumbling with paper. Instead, connect your critical software systems to simplify and automate your day-to-day processes. Provide online access for citizens to access services, pay bills, submit licenses and applications, and more. Serve your citizens online and provide staff an easier way to do business. We understand how challenging it can be to move local government into the digital realm. 20% increase in revenue on average for CivicOptimize clients. We offer over 150 common form templates pre-built and ready to implement, customize, and deploy instantly. From permitting to licensing to applications, get your most common citizen and staff requests online fast.

Our exclusive platform for online permitting and inspections is readily available and easily adoptable. This platform utilizes the power of the internet to get work done faster and more efficient at the local city/town level while increasing revenues generated from the permit filer convenience fees. Permit filers are eager to use the system and pay a small convenience fee because they will save time and money by not having to travel to the town hall during their work day, waste gas and wait in line! We are here to help you offer your citizens an inexpensive service that they all have been asking for. A win-win for all.

The world’s most innovative cities use Hayden AI’s sensors, software, and data to improve urban mobility and quality of life for their communities. A technology-first approach to road safety and traffic flow. Convert public and private vehicles into street sensors with our AI powered perception systems and citizen app. Generate a real-time digital twin of the city by fusing mobile sensors with citizen-driven data. Enable community and stakeholder participation through accessible digital tools. Hayden AI not only scales a city’s ability to create safer, more efficient traffic flows, but also addresses the very real issues of fair and just mobility. Search for open positions and help solve complex challenges in AI. Automate complex processes and improve public services with Hayden AI’s patented suite of perception systems for city fleets. Clear congested lanes to improve road safety and traffic flow.

ClearGov is on a mission to build a community of transparent, data-driven, modern governments. ClearGov provides a full suite of turnkey, cloud-based solutions to help local municipalities drive transparency, streamline budgeting, and better engage residents. ClearGov’s award-winning platform is currently used by hundreds of communities across 26 different states. Get started by having department heads fill out fully-integrated, easy-to-use, web-based forms instead of cumbersome Excel or paper forms.Review and approve capital, personnel and operational budget requests immediately, rather than searching for them in your email. Collaborate with department heads directly within ClearGov products, keeping all conversations well documented and increasing efficiency.Use powerful visualizations to inform decision making and build your multi-year, multi-scenario capital, personnel, and operational budgets.

Build a stronger partnership with citizens & create safer communities together. Sometimes life and death situations depend on a vigilant citizen taking a picture of an incident or sending a tip to law enforcement. 365 Community Engagement tools enable everyday citizens to help their communities become safer by providing critical information to law enforcement anonymously, straight from their phones. The app immediately passes information from citizens to law enforcement to help agencies save lives and solve crime faster. Agencies can alert citizens of important crime and safety updates and request information to help solve crimes faster. Allow citizens to submit non-emergency incident reports directly from the safety and comfort of their homes. Easy-to-use online portal streamlines report submission and reduces paperwork. Report submissions sync with RMS for officer assignment and follow-up.

Meet real world needs with our cutting-edge cloud-based Land Management and Permitting Solutions. MaintStar’s Land Management Systems eliminates bottlenecks between governments and citizens. Easily automate critical tasks associated with Permitting, Planning & Zoning, Inspections, Licenses, and Code Enforcement. Our open architecture lets you interface with multiple systems. Thanks to our centralized database you’ll share information across all departments and improve communication between agency offices and concerned parties. MaintStar's Land Management System Software seamlessly integrates with MaintStar's Enterprise Asset Management software. When it comes to protecting your citizens and community, the guiding principle is always “safety first.” To prevent erroneous construction, unsafe kitchens, or the installation of faulty equipment, every city must comply with an enormous number of environmental, building design and safety codes.

Drag & drop digital procedures that drive operational excellence. Build and deploy enterprise-grade mobile procedures in seconds. Easily create unlimited smart procedures to convert your existing paper checklists to digital forms with no code. Complete inspections from any device, no internet connection required. Streamline your processes by guiding users with smart logic and active alerts. Generate valuable actionable insights from your data using AI. Export professional PDF & Excel inspection reports to provide answers fast. Connect your existing systems to push and pull data in real time. Easy drag-and-drop builder empowers anyone to create digital procedures in seconds. We empower EVERYONE to initiate and create positive change. "No-Code" not "Low-Code" means anyone can turn challenges into profits. The only way to keep up with the speed at which the world moves today is to empower everyone from the front-line worker to the executive.

Municipal and county governments of all sizes use GovWell to simplify processes, modernize citizen services, and improve transparency. Markup documents and save them back to projects without leaving your browser. You shouldn’t have to change your workflows to fit the software. GovWell can be adapted for almost any government process. Reduce busy work and get time back in your day. GovWell helps you automate processes, reduce paper, and work from any device. Make it easy to get permits and licenses, schedule inspections, and check status online. Delight your community with refreshingly intuitive interfaces. All GovWell modules integrate seamlessly with each other. Start with one and add more later. Reduce turnaround times, eliminate paper, and make it easy to build in your community. Simplify the development process and streamline staff workflows. Maintain a safe and appealing community with easy case management and inspection tracking.

SecurManage is a web-based software application that provides everything staff need to manage a variety of organizational structures, including residential community release facilities, day reporting centers, secure prisons and jails, juvenile detention centers, therapeutic drug and alcohol treatment programs, work release facilities, and more. We are present across the country in facilities of all sizes, regardless of classification as Federal BOP, State DOC, or Municipal Programs. Our application tracks and manages all aspects of a resident's stay in your facility, and has been designed to monitor them completely from the time of their acceptance and entry into the facility throughout their release. Their entire client profile, including pre-trial and sentencing information, parole and home confinement details, fines and court costs, case management and risk assessments, and more, is a part of an organized and reportable online database.

We have reimagined local government software with purpose-built solutions, the ability to trial every product before your purchase, affordable monthly subscriptions, and rapid implementations. TownCloud is the solution to simplifying, modernizing, and speeding up your local government workflow. With TownCloud Revenue, there are no more recycled batch processes to run or spreadsheets to update. Skip the buzzwords, connect with your citizens. TownCloud Engage makes it easy for people to do business with you. We follow the Americans with Disabilities Act (ADA) guidelines to ensure you are accessible. Our built-in transparency tools build trust with citizens. Functionality is focused and simple so it is a pleasure to do business. Agenda provides simple and efficient creation and management of meetings, minutes, and packets. Publish your with information with a single click. Flexibly display data for your local citizens with unlimited categories and views of data.

Local government finance professionals are tasked with the difficult job of juggling multiple revenue programs, community education and relationships, and the technology and processes required to bring it all together. The right software provider can make all the difference in how well you manage your revenue collection, customer service, and long-term fiscal planning. HdL Prime is a powerful software platform designed from the ground up to meet the unique needs of municipal revenue administration programs. Supporting business license and tax, lodging taxes, and other locally administered revenue programs, HdL Prime makes it easier than ever for local governments and their communities to efficiently navigate the complexities of municipal revenue programs. As a cloud-based platform, HdL Prime offers state-of-the-art technology, convenience, and accessibility for municipalities and their communities.

Quickly add rotational shifts with simple to powerful repetition types, or add shifts and make changes on a day-to-day basis when needed. Members can submit availability and sign-up for shifts. Integrations bridge Aladtec scheduling information with outside applications (such as reporting, dashboards, employee performance, etc.), saving time, and eliminating data entry mistakes. Quickly generate reports such as scheduled time and payroll, as well as reports from custom forms. Reports can also be exported to suit specific reporting needs. Improve communications within your organization by using Aladtec’s messaging tools. From coverage requests to system messaging, emails and texts can go out to individuals or groups. Maintain personnel data from emergency contact info to licenses/certifications. Customize user settings, and track time off with or without system accruals. Our highly-ranked in-house staff provides free unlimited training and support via phone, chat, or email.

New World™ ERP helps cities, counties, and schools across the country improve citizen services and operate more efficiently. We offer fast access to information, simplified reporting, and time-saving workflow to help increase financial transparency, make informed business decisions, and ensure accountability. Bring all aspects of local government financials into one application. General ledger includes chart of accounts, encumbrance accounting, accounts payable, budget reporting, journal processing, month and year-end processing, and system administration. Automate tasks, streamline licensing and permitting processes, and offer a comprehensive parcel management system. Track and access all related information from a single screen, including blueprints, maps, permits, code enforcement activities, address information, and historical information.

Connect your dots where you're currently struggling with accurate information across your municipality. Improve workflows and transform collection and maintenance of information across all municipal departments. No solution is generic, rather build for your specfic needs. Covering a wide gamut of offerings, TownSuite Desktop Apps offer robust enterprise-grade applications for your municipality. With the potential to span across all departments of your municipality, TownSuite keeps your informal tion. This is only a partial listing of commonly used features. Leveraging the coverage of our Desktop Apps, TownSuite Web Apps provide more functionality for your staff and your stakeholders, even when they are on the move. Our Web Apps delve into more departmentalized functions through applications that are the right fit for any municipality. TownSuite Mobile Apps are the perfect complement to our Desktop and Web Apps.

In many ways, smart city solutions are whatever you need them to be, from lighting that conserves energy and improves visibility to traffic analytics and monitoring that keep vehicles moving and pedestrians and cyclists safer. Using the latest technologies, Verizon can help enhance what you know about your community. With improved data, expanded insights and better connected infrastructure, you get a deeper understanding of where you live. Decision makers are more informed. Resources are better allocated. Citizens are better served. In short, the city is smarter. Connected Smart Cities and Communities solutions harness and analyze data using a tightly woven portfolio of wireless networking technologies. Sensors and devices work at the edge to collect data.

Website and citizen engagement tools to help you build a better community. To engage your community and become the trusted source for information, you have to communicate the way citizens want. CivicEngage® has everything you need to efficiently inform and empower your citizens all in one place. And at a cost that is tailored to meet your budget. Eliminate the hassle of disconnected systems and inaccurate information—instead streamline your processes all in one place. With a mobile responsive website and a variety of tools to reach your citizens, it’s easy to stay connected. Each department can control their own updates, making it easy to get content to your citizens and staff. We understand the obstacles you face in keeping your citizens engaged. Don’t get caught up on the good looks of CivicEngage websites, look inside too. Our all-inclusive CMS software offers extensive functionality for all areas of government such as agendas, calendars, bids, news, facilities, and more.

We help transit agencies update their legacy fare collection and CAD/AVL systems to improve efficiency, increase ridership and provide adequate service with best in class, custom branded apps. Modeshift is a US company that specializes in serving small and mid-sized cities that are often neglected by bigger tech providers. Give citizens both mobile ticketing and trip planning in one app, for a smart public transit experience. Providing a system that works, an intelligent transport system leads to increased usage and satisfaction among riders. We help agencies see better adoption rates and as a result, an increased fare collection ratio. Make data-driven decisions for every aspect of public transit. Optimize the system based on real-time insights & save valuable resources. Make public transit the preferred method of transportation in your city. Create a seamless user experience.

The way you do business is changing. The ability to work virtually with your citizens, business owners and contractors is critical. Learn how citizenserve can help you. Enjoy stress-free, organized and intelligently comprehensive licensing application and renewal solutions. Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Allow for online permit applications, processing and payments from citizens and contractors at a distance. Streamline and simplify application, review, resubmittal, public notification and hearing processes. Automatically accept and route online citizen requests to the appropriate department or person. Enjoy stress-free, organized and intelligently comprehensive licensing application and renewal solutions. Imagine code violation concerns never falling through the cracks, and full mobile access for inspectors. Allow for online permit applications, processing and payments from citizens and contractors.

SWARCO has many years of experience in the field of modern traffic management and helps cities & communities around the world to make their transport systems more efficient, reduce emissions and improve the overall quality of life for citizens. Modern traffic management is not limited to the improvement of traffic flow and traffic safety but takes a holistic view of mobility. With the increasing use of digital technologies and real-time traffic data analysis, we are in the midst of a paradigm shift. Since the beginning of traffic management almost 300 years ago, two main problems have always had to be overcome, congestion and road safety. They remain to be an issue to this day. Modern traffic management solutions monitor and control different types of traffic using digital technology. Traffic management systems are not only intended to increase traffic flow and safety, but also to solve other problems such as air pollution, noise, environmental impact, etc.

Bring your constituents the services and information they need to thrive. Discover your next step to Digital Government. The GovOS Short-Term Rental Solution is a comprehensive software suite backed by industry experts and enhanced support. With a multitude of use cases focusing on community and economic impact of short-term rentals, the GovOS Short-Term Rental Solution offers compliance, registration/permitting, tax collection and a 24/7 complaint hotline. Studio empowers agencies that want to digitize forms, go paperless, and change the way citizens experience local government. Governments throughout the United States rely on GovOS Studio to quickly and easily transform paperwork into online services that reduce processing time, improve transparency, eliminate errors and ensure that government business runs smoothly. GovOS Cloud Search provides a Google-like interface that simplifies searching for users not familiar with land records, and an advanced search option as well.

Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management Professional™ automates customer/citizen interactions across both assisted and self-service channels, enabling engagement across hundreds of city / local government services whilst maximizing the opportunity for self-service. The solution helps users to achieve greater channel shift for top 10 services by volume, and a higher percentage of of service requests completed on time. CCaaS Verint® Case Management Professional™ improves AHT, FCR and CSAT by enhancing the capabilities of CCaaS desktops with intelligent scripting and case management. Agents can resolve account queries, log requests and more all within a single integrated desktop. Logged requests can then be managed within their required SLAs. This application helps customers to increase in First Contact Resolution (FCR

Elsinore Valley Municipal Water District uses Infor CloudSuite Financials to optimize its key financial processes. Under its former on-premises general ledger system, EVMWD lacked the decision-making support it needed to run its business. With CloudSuite Financials' intuitive user interface, streamlined workflows, and improved analytics capabilities, EVMWD is using Infor public sector software to create new dollar and resource efficiencies. With Infor CloudSuite Financials, Elsinore Valley Municipal Water District streamlined key processes like project cost accounting and grant management, which are critical for an entity that regularly receives six-figure grants. Moving to the cloud also provided the opportunity for mobile capabilities. Community development and regulation add-on. Planning and permitting. Licensing and case management (or enforcement). Citizen portal.

Easier collaboration, faster transformation. Learn more about how AI and IoT technology can bring positive changes for your organization! Manage better communications between the government and citizens. Improve transparency and public trust by providing a faster response for all problems in the city. Make sense of all the information in your organization through a single platform, enabling leaders to find data correlations, conducting seamless integrations, managing issues, and monitoring the mobile workforce in real-time. Improve existing CCTVs with AI computer vision, allowing them to do more than recording but also other capabilites such as human and vehicle recognition. Build better traffic flow through the use of AI and IoT technology. Reduce traffic congestion and improve mobility while improving efficiency for on-ground personnel. Manage your on-ground personnel to coordinate, report, and resolve issues faster.

Cloud-based software applications allow you to work from a tablet or smart phone while you're in the field. Manage everything – including solutions for public works and community development – from one simple location. iWorQ has a straightforward pricing structure. No per-seat licensing fee. Free, unlimited support, training, and upgrades. The software is simple and user-friendly, so anyone can learn it. We can have you up and running in just a few weeks. Operated by U.S. Citizens on U.S. soil. Vetted to ensure cloud solutions meet high compliance standards. Protects sensitive, unclassified information. Hosts regulated workloads. iWorQ offers a wide variety of CMMS solutions designed to help cities and counties run smoothly.

From planning, permitting, and licensing to asset management and citizen requests, our industry-leading Enterprise Permitting & Licensing software automates, connects, and streamlines your critical government processes. Whether it’s enterprise workflow, management, inspection, enforcement, or electronic plan review, Enterprise Permitting & Licensing does it all. Having one platform not only increases efficiency and communication, but it also maximizes productivity and departmental collaboration from desk to field while fostering constituent engagement and reducing human error. Having Esri® GIS technology within Enterprise Permitting & Licensing allows you to visually interpret real-time data with spatial analysis, which leads to fact-based decision-making. With the added ability to link and share this data, each agency benefits from the information most pertinent to their needs along with the ability to communicate from the field.

Whether you’re a busy municipal manager, financial professional, revenue collector, HR leader, town clerk, or IT director, our mission is to make your life easier through the software, services, and support you need to serve your community better than ever before. Municipal financial management requires the ability to unify financial data across functional areas, automate routine processes, and access meaningful insights. Transform your tax process with Edmunds Tax Billing Solutions. Manage, bill, and report on your jurisdiction’s tax-related needs via an all-encompassing module. Keep your local government’s utility services flowing with Edmunds Utility Billing Software. Available for both residential and commercial properties to manage, bill, and report utilities via an all-encompassing module. Made for metered and standard billing options, our module comes packed with a variety of tools that fully integrate to simplify processes for both you and those you serve.