CivicPlus Process Automation and Digital Services
CivicPlus Process Automation and Digital Services has everything you need to provide convenient, easily accessible ways for citizens to do business with your local government, and at a cost that is tailored to meet your budget. Online service automation has never been easier using our low-code development tool. Stop fumbling with paper. Instead, connect your critical software systems to simplify and automate your day-to-day processes. Provide online access for citizens to access services, pay bills, submit licenses and applications, and more. Serve your citizens online and provide staff an easier way to do business. We understand how challenging it can be to move local government into the digital realm. 20% increase in revenue on average for clients. We offer over 150 common form templates pre-built and ready to implement, customize, and deploy instantly. From permitting to licensing to applications, get your most common citizen and staff requests online fast.
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Neumo
Neumo is a cloud-based government software platform that helps state and local agencies modernize public services, automate operations, improve compliance, and streamline citizen interactions across revenue management, justice systems, DMV operations, payments, and public administration. The platform provides integrated digital government solutions that support tax and licensing compliance, court and probation management, online payments, land and vital records, DMV kiosks, reporting, digital forms, ID verification, and workflow automation. Trusted by thousands of government agencies across North America, Neumo enables governments to improve operational efficiency, reduce manual processes, increase revenue collection, and deliver faster, more accessible public services through secure cloud technology and self-service digital experiences.
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GovMetric
Harness the power of the customer's voice to design services that meet the needs of your citizens and communities. Understand the customer experience across all your access channels and use customer insight to drive positive change. Streamline management of formal customer interactions including complaints and FOI requests. We can help you develop a future-proof strategy for transforming customer and community engagement. We help public service organizations create opportunities for positive, meaningful citizen engagements that lead to real change in people’s lives. We work with a diverse range of organizations including local authorities, housing associations, national transport agencies, county police forces, government agencies and public bodies, education providers, and the NHS. GovMetric is more than a technology platform: we have over seventy-five years of collective customer and citizen engagement expertise. We don't settle for being just another supplier.
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QAlert Citizen Request Management
Leading citizen request management solution for municipalities. QScend Technologies, Inc., is an industry leader in web-based software for local and county governments. Hundreds of government entities and call centers across the country use our citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance, making us the preferred provider of CRM/311 software in the U.S.
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