Audience
Companies in need of a customer experience solution to increase satisfaction
About Zinergy
Zinergy is a leading web-based service desk software that gives you the ability to provide quality customer support and help desk services. Zinergy’s service desk software is easy to set up, easy to use and can be flexibly integrated with other business applications. Zinergy’s clear and organized user interface gives you the power to perform any service desk task quickly. Zinergy is web-based customer support and helps desk software, it is offering more than a single solution. It is several web-based support products offered in one package so you get convenience and functionality. Increase the visibility of real-time business operations for the faster, more improved decision that improves performance efficiency. The dashboard provides at glance charting with an instant visual overview. Get increased communication and reporting with the flexibility you needs to be work for your individual organization’s needs.
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Integrations
No integrations listed.
Company Information
Zinergy
United States
www.zinergy.com
Videos and Screen Captures
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Product Details
Platforms Supported
Windows
Support
Phone Support
Online
Zinergy Product Features
Customer Service
Knowledge Base
Supported
Self Service Portal
Supported
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
