Zenduty Alternatives

IT performance monitoring is not about monitoring CPU, memory and network resources any more. eG Enterprise makes user experience the centerpiece of your IT monitoring and management strategy. With eG Enterprise, you can measure the digital experience of your users, get deep visibility into the performance the entire application delivery stack — from code to user experience, and data center to cloud — from a single pane of glass, correlate performance across domains and pinpoint the root-cause of problems proactively. Machine learning and analytics capabilities embedded in eG Enterprise enable IT teams make intelligent decisions regarding right-sizing, optimization and planning for future growth. The result: happy users, enhanced productivity, improved IT efficiency and tangible business ROI. eG Enterprise is available for installation on-premise and as a SaaS solution. Start a free trial today.

CruzOC is a scalable multi-vendor network management and IT operations tool for robust yet easy-to-use netops. Key features of CruzOC’s integrated and automated management include performance monitoring, configuration management, and lifecycle management for 1000s of vendors and converging technologies. With CruzOC, administrators have implicit automation to control their data center operations and critical resources, improve network and service quality, accelerate network and service deployments, and lower operating costs. The result is comprehensive and automated problem resolution from a single-pane-of-glass. Cruz Monitoring & Management. NMS, monitoring & analytics -- health, NPM, traffic, log, change. Automation & configuration management -- compliance, security, orchestration, provisioning, patch, update, configuration, access control. Automated deployment -- auto-deploy, ZTP, remote deploy. Deployments available on-premise and from the cloud.

Do you still need to manage your systems after migrating to the Cloud? When using Cloud providers, companies need to ensure the infrastructure and services always remain online and working. What do companies in the cloud environment need? > Incident Notification & Avoid Alert Fatigue You need to manage the > Unknown into The Known SendQuick Cloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services and networks, and flags up issues to your staff on duty. SendQuick Cloud enables: - Active monitoring using Ping, Port and URL Checks - Sends immediate notifications on critical issues, providing you with visibility over your entire IT infrastructure health status. - Roster Management & Rule Configuration - User choice of Messengers: SMS, Facebook Messenger, Line, Telegram, MS Teams, Slack etc.

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.

ilert is a platform for IT alerting, on-call management, and incident communication that helps DevOps teams respond to incidents faster. ilert seamlessly integrates with monitoring tools and extends them with reliable alerting, on-call scheduling, automatic escalations, and status pages. Ilert is built in Germany and hosted exclusively by cloud providers with data centers in Europe. It is fully GDPR compliant and has the ISO 27001 certification.

Master your cloud operation flow with a centralized platform for all production events, runbook governance, automations, operational procedures and advanced analytics. Built to improve productivity and assist every team member to achieve more. Whether you are running on-premise or cloud native, a scale-up startup or a multinational, XiteiT takes away the pain of managing the day to day complexities of your cloud operations team. A CloudOps orchestration and automation platform that integrates all of an organization’s monitoring, productivity tools and related automation platforms. Manage all your cloud operational tasks from one place to create 360o observability and operational consistency utilizing existing people and processes for a more effective incident response and production management. Drive operational visibility, so decisions are prioritized, and remediation time is dramatically reduced.

SIGNL4 is your light-weight, mobile alerting app for teams with tracking, escalations and ownership transparency. It provided reliable alerting by push, SMS and voice calls including duty planning and collaboration. SIGNL4 thus provides for an up to 10x faster response to critical alerts, major incidents and urgent service requests. Get the SIGNL4 app from https://www.signl4.com.

Incident management, emergency mass notification and business continuity software. Sentinel is a crisis communications platform to accelerate and improve your crisis response. Dynamic, digital tools allow you to send mass notification alerts, share documents, communicate via chat channels and attend instant conference calls. Developed as a mobile-first solution, Sentinel is accessible anywhere, any time. Administrators have eyes-on access, with all data secured for post-incident review. Sentinel is hosted on a single-tenant, secure cloud server to protect against cyber-attacks and server loss. The Sentinel crisis console is protected by two-factor authentication adding an extra layer of protection. A white-label version of the Sentinel incident management app is available, allowing clients to add their own name and branding. Sentinel is used for critical incident management & crisis response extensively in the financial, legal, entertainment and engineering sectors.

Get AI recommendations for your alerts. It can generate recommendations for your alert based on the persona selected. Ask Parny AI has three personas, DevOps engineer, senior developer and database administrator. Our personas are trained to provide the best recommendations for your alerts. You can easily add your team members to the on-call team member list. Always alert the right person at the right time. Share on-call responsibility across your team with on-call schedules and automatic escalations. We support engineering teams to be more proactive, resolve incidents faster and deliver a seamless operations experience. Get custom analytics for your organization, teams, services and users. Always be up to date with your performance and improve your organization's efficiency.

StackPulse automates and orchestrates incident response and management, enabling a continuous approach to software services reliability. The StackPulse platform gives SREs, developers and on-callers the context and control necessary to analyze, respond to, and resolve incidents across the entire stack, at any scale. StackPulse transforms how engineering and operations teams operate software and infrastructure services. Our Platform makes it easy to get started collaborating with a suite of incident management tools, from automated war room creation, to data capture and auto-generated postmortems. The data captured during these incidents then generates recommendations for playbooks and triggers that result in significant reductions in MTTR or improvements in SLO adherence. StackPulse identifies risk based on specific patterns of your organization’s unique monitoring, infrastructure, and operational data, and then recommends automated playbooks tailored to your organization.

AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.

Better Stack lets you see inside any stack, debug any issue, and resolve any incident. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Centralize, store, and search your logs at lightning speeds. Don't stress about archiving or rehydration. Summarize metrics from all your sources into beautifully designed dashboards. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Get notified with a radically better infrastructure monitoring platform. Get a screenshot of the error, and a second-by-second timeline with our fastest 30-second checks. Each HTTP and ping-based incident is verified from at least 3 locations before we alert you. No more false incidents! Whether it’s your web page, API, ping, POP3, IMAP, SMTP, DNS or generic network monitoring, we got you covered.

Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.

Are you struggling to process all of those alerts and tickets? Reduce the noise, detect incidents earlier, and fix problems faster with Moogsoft AIOps. Don’t let a flood of alerts slow you down. We automatically remove those noisy alerts so your day is free from distraction. Never look at another ticket again. Instead of tickets, we send you only actionable work items called “Situations.” Now you can focus on fixing problems fast, before your customers complain. Stop wasting time toggling between tools. We bring everything together into one place so you can easily manage any incident, regardless of its source. Apply AI and ML technologies to understand patterns and prevent them happening again. Continuous delivery means continuous changes. Moogsoft provides continuous improvement by automating the incident management workflow and gives you back time for more important and enjoyable tasks.

Keep your people safe, informed and productive Communicate effectively within your organization with our major incident, mass notification and planned maintenance solution. Keep your team safe with time-sensitive communication updates Manage major incidents, disasters, business continuity events, cyber incidents and other emergencies with instant notifications, preventing potentially damaging events from escalating. The best tool for efficient and flexible communication in your business Choose Klaxon to improve the way you communicate Multiple notification channels Using our self-service interface, recipients can choose how they receive major incident notifications — through email, SMS, Voice/Telephone, Smartphone App, Microsoft Teams, Skype for Business and more. Two-way communications. Customizable two-way communications across all devices allows recipients to let you know if they've been affected, mark as safe and more. Efficient incident management.

Derdack’s enterprise alerting software automates alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT. Our critical alerting software combines four pillars to effectively respond to incidents – automated alert notifications, convenient duty scheduling, ad-hoc collaboration and anywhere incident remediation. Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, E-Mail and IM. It tracks the delivery of notifications, acknowledgments and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information. Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time.

Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.

Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation.

The 2020 cost of data center outages report from the Ponemon Institute quantifies the mean cost of an unplanned data center outage at slightly more than $8,662 per minute. And the biggest opportunity to reduce the overall length of an outage and associated costs is to optimize IT incident communications. Everbridge’s Workflow Designer accelerates the operational response to critical incidents by automating the actions and activities associated with the corresponding business processes. A self-service, drag & drop-based graphical user interface to define and monitor workflows. A wide variety of ready-to-use workflow components such as computer processes, conditional nodes, and human activities. Out-of-the-box best practice packs including incident templates, communication plans, runbook, and batch tasks. Built-in connectors for a wide variety of IT applications system monitoring, SIEM, APM, NPM, DevOps, event correlation tools, BCM, ITSM systems such as ServiceNow.

Protect business service-level agreements with dashboards to monitor service health, troubleshoot alerts and perform root cause analysis. Reduce MTTR with real-time event correlation, automated incident prioritization and integrations with ITSM and orchestration tools. Use advanced analytics like anomaly detection, adaptive thresholding and predictive health scores to monitor KPI data and prevent issues 30 minutes in advance. Monitor performance the way the business operates with pre-built dashboards that track service health and visually correlate services to underlying infrastructure. Use side-by-side displays of multiple services and correlate metrics over time to identify root causes. Predict future incidents using machine learning algorithms and historical service health scores. Use adaptive thresholding and anomaly detection to automatically update rules based on observed and historical behavior, so your alerts never become stale.

OnPage is an incident alert management system with a secure smartphone app, enabling response teams to get the most out of their digital technology investments. Physicians and IT teams use OnPage’s rock-solid escalation features, on-call capabilities and persistent notifications to ensure that critical alerts are never missed. Whether to minimize IT infrastructure downtime or to reduce incident response time for healthcare providers, organizations trust OnPage for all their critical notification needs. Discover how OnPage incident alert management enhances critical communications for industries including, healthcare, IT support, managed services, manufacturing and more! OnPage’s incident alert management platform ensures that critical alerts are always received by the right responders at the right time. Know the status of the message with full time-stamped audit trails and message logs.

Squid Alerts uses on-call calendars and escalation chains to forward your alerts to the right person though SMS, voice, email, and push notifications. Alerts from other systems are sent to your team through email, API, or voicemail. You can have managers and team members. You can also set flood protection settings, shared phone numbers for direct routing to the on-call team member, and other integrations. Team managers can define alert routing rules and escalation chains. When an alert comes in the routing rules determine if you want to create an incident, forward the alert, or ignore it. Escalation chains determine who get's notified, how, and when. On-call calendars allow you to configure primary and secondary on-call resources. Let us manage your on-call automatically or setup custom schedules. You can also get reminders when you forget to update your on-call calendar.

ZIF for IT Operations. Shift from Reactive to Proactive IT Operations and Enable Frictionless IT.Features Single Pane of Command. Aggregates data from different monitoring tools and devices with 100+ plugins. Actionable insights on events. Reduces noise in the infrastructure through insightful event correlation and reduced false alarms. Identify Root Cause. Detects issues in the infrastructure faster with infrastructure and application heat maps. Predictive Analytics. Forecasts issues before they cause impacts using supervised and unsupervised machine learning algorithms. Notification & Reporting. Logs incident in the ITSM tool and notifies the right people through the Virtual Supervisor. Automate Tasks. Triggers and automates repeat tasks and complex workflows. Benefits. 360o visibility of enterprise. Operational efficiency through noise nullification, driving faster Mean-Time-To-Repair. Proactive identification of risks based on patterns with no dependency on a CMDB

Maintaining an optimized, healthy, modern IT infrastructure can be a daunting task. ConvergeOne’s IT managed services powered by OnGuard lets your IT staff rest easy knowing that our team of engineers and industry-leading management platform are watching your environment. You shouldn’t have to use multiple tools to manage your infrastructure. OnGuard consolidates monitoring, management, and alerting into a single customer center portal view. Incidents can happen without warning. OnGuard’s advanced machine learning algorithms monitor your environment and alert our engineers before problems occur. History shouldn’t repeat itself. As we resolve issues in one environment, we create OnGuard audit bots to look for and resolve the same issue across each of our clients to prevent the issue from happening again. OnGuard is developed and built by ConvergeOne so we can quickly adapt to our client’s unique environments, requests, and needs.

Automate Incident Alerting. Alert Catcher allows you to consolidate and automate alerts that emanate from mission-critical systems (SIEM/EMS). All alerts and notifications can be customized on the basis of preference, with escalations creating tickets in Jira Service Desk. For department of Information Security Management. For owners of the Jira Service Desk platform, as well as departments, processing applications from external information systems. For IT and / or software development department. Custom endpoint for creating/updating incidents Custom restrictions for creating/updating incidents Ability to group incidents by rule and create problems Connection types for 3-rd party systems Workflow extensions for Jira Connection types for bi-directional integrations. Integrate with a wide range of SIEM / EMS systems. For identification of demands from third party systems in Alert Catcher, there is created the additional entity - connection.

Uptime monitoring, cron job monitoring and eye candy hosted status pages in a single tool for your business. Everything you need to keep your business running without interruption. WebGazer enables you to monitor websites and REST API endpoints. It checks the service's status by sending an HTTP request with a configurable frequency and sends a notification immediately if an issue is detected. In order to prevent alert fatigue, WebGazer does additional checks when an incident is detected and fires the notification only if the incident is verified by these additional checks. Get notified instantly via e-mail, webhook, PagerDuty, Slack, SMS and phone calls when an incident occurs. Check services' status as frequently as every 60 seconds! Too much? You can set it as low as 24 hours. Poor performance can be an indicator of a forthcoming disaster. Catch the performance issues before they turn into incidents.

xMatters is an intelligent communications platform designed to accelerate essential business processes, especially IT operations, DevOps and major incident management processes. Trusted by over 1000 global companies, xMatters offers intelligent communication tools for effective IT management, business continuity management, employee engagement, and customer engagement. The platform delivers unmatched reliability and innovative functionality.

is an open-source, MIT licensed, monitoring and alerting system by Stack Exchange. It has an expressive domain specific language for evaluating alerts and creating detailed notifications. It also lets you test your alerts against history for a faster development experience. Use Bosun's flexible expression language to evaluate time series in an exacting way. Save time by testing alerting against historical data and reduce alert noise before an alert goes into production. Runs on Linux, Windows, Mac, or any operating system supported by Go. Supports arbitrary dimensions (not just host based), aggregations, and automatically incorporating new tags as they appear. Scollector auto detects new services and starts sending metrics immediately; properly designed alerts will apply to these new services which reduces maintenance. Use our agent scollector to get monitoring of Windows, Linux, and many common applications.

Connect your cloud-based data sources in a minute, with our 300+ pre-built integrations. Combine data from multiple sources - without coding. Integrate with any communications or task management tools. Set up data-based monitors (no-code or SQL) to automatically detect incidents. Define flexible incident behavior, such as auto-closing based on data. Send notifications to the right channel at the right time, including a configurable escalation path. Manage follow-up directly in Flawless or forward to your favorite task management tool. Identify the biggest operational pain points based on incident logs & analytics. Improve resolution speed by tweaking playbooks of incidents with the longest resolution times. Benchmark departments/regions/teams to identify improvement potential.

Easily measure response time, availability and user SLAs for all applications with CitraTest APM! Find and resolve problems before users are impacted. Validate SLAs contracts with internal/external customers. Eliminate complexity and increase IT operational efficiency. User-centric application performance monitoring, every application is supported. Measure and validate user SLAs, protect revenue and brand, get alerted at the first sign of trouble. Rapidly isolate slow components and root cause. Identify response time geo-discrepancies. Better value and instant results. Your applications are the backbone of your business. From fueling day-to-day sales and business operations, supporting employees and partners, delivering revenue-generating services or showcasing information on the Web, your application must out-perform, or your customers will abandon you in favor of your competition or flood your helpdesk with open issues and escalations.

Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud.

Shoreline Incident Insights provides automated categorization, filtering, and analysis of incidents so that teams can focus on making on-call better. By using machine learning to identify patterns, Incident Insights pinpoints the top causes of incidents and calculates the total number, MTTA, MTTR, and average priority level. Users can then use this trending data to measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems. Sign up for Shoreline Incident Insights in under two minutes with an email or Google account to successfully connect your ticketing system and start configuring and refining automated categorization.

Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.

Sedai is an autonomous cloud management platform powered by AI/ML delivering continuous optimization for cloud operations teams to maximize cloud cost savings, performance and availability at scale. Sedai enables teams to shift from static rules and threshold-based automation to modern ML-based autonomous operations. Using Sedai, organizations can reduce cloud cost by up to 50%, improve performance by up to 75%, reduce failed customer interactions (FCIs) by 75% and multiply SRE productivity by up to 6X for their modern applications. Sedai can perform work equivalent to a team of cloud engineers working behind the scenes to optimize resources and remediate issues, so organizations can focus on innovation.

The status page that takes the pain out of communicating downtime and scheduled maintenance to employees and customers. Keep productivity at a maximum! When apps go down, employees and customers waste a lot of time trying to figure out what’s wrong. StatusCast proactively lets them know what’s going on and keeps them in loop. They’ll love you for it! You know the drill: Your e-mail server goes down and all of a sudden your help desk is flooded with 1,000 new support requests that are all the same. A corporate StatusCast page reduces inbound help desk costs by preventing this from happening in the first place. Informing your end-users to a change in the status of your services is essential to keeping productivity maximized. Proper communication helps maintain a trusting relationship with your end users. A StatusCast page facilitates quick and easy communication.

Pinpoint and respond to threats that impact your people, places and property – quickly, accurately and reliably. Every minute counts™. That’s why OnSolve prioritizes speed, relevance and usability to help our customers achieve the best possible outcome when a critical event occurs. Communicate faster to the right people on any device. Quickly activate crisis response plans and collaborate in real time. Filter out irrelevant data to make informed, proactive decisions. Deliver customized incident plans and task assignments to ensure appropriate action. Identify all active incidents at-a-glance using the risk intelligence dashboard. Enhance the alert send process to improve response times. Access business continuity plans anywhere via a mobile app.

Deliver resilient IT services and create experiences that help your teams be more productive. Resolve issues quickly and speed the pace of innovation using AI and machine learning, all from the simplicity of a single cloud platform. Remove complexity and consolidate IT services and tools, bringing together the applications your business needs to deliver modern IT experiences. Automate essential processes and run them from the Now Platform, a single system of action for the enterprise. Unburden your IT services staff and boost productivity. Identify, track, and resolve incidents efficiently with AI-assisted intelligence. Get instant resolutions to repetitive IT service tasks with natural language virtual agents.   ITSM includes powerful platform capabilities so you can optimize processes, create seamless experiences, and build new value through innovation. Transform your business with a single, unifying platform for the enterprise.

FireHydrant is the only comprehensive incident management platform that allows you to create consistency for the entire incident response lifecycle to focus on fighting fires faster. FireHydrant is the incident management platform for businesses to manage their complex systems. Our solutions allow developers to resolve, learn, and mitigate incidents faster so they can focus on what matters most, keeping business operations running smoothly and the customers their businesses serve, happy. We're focused on building technology that thoughtfully re-engineers incident management and sets a standard for how businesses think about reliability. Our goal is to cut through manual processes and create a simple, intuitive, and best of all, delightful to use platform. Create consistency for the entire incident response lifecycle with FireHydrant, the incident management platform for teams of all sizes. Connecting integrations unlocks even more runbook automation with FireHydrant.

At Pagerly, we understand the unique needs of your organization. Our platform offers extensive customization options to tailor the incident management process to your specific requirements. ‍ You don't need to introduce another tool with Pagerly working with your already tech stack. Easily manage all requests and incidents without any window switching and benefit from all Slack collaboration features. Update the team's channel topic with the current oncall whenever oncall changes. You can easily view and monitor the status, progress, and resolution time of these tickets, ensuring prompt action and preventing any potential breaches.

D3 Security leads in Security Orchestration, Automation, and Response (SOAR), aiding major global firms in enhancing security operations through automation. As cyber threats grow, security teams struggle with alert overload and disjointed tools. D3's Smart SOAR offers a solution with streamlined automation, codeless playbooks, and unlimited, vendor-maintained integrations, maximizing security efficiency. Smart SOAR's Event Pipeline normalizes, de-dupes, enriches and correlates events to remove false positives, giving your team more time to spend on real threats. When a real threat is identified, Smart SOAR brings together alerts and rich contextual data to create high-fidelity incidents that provide analysts with the complete picture of an attack. Clients have seen up to a 90% decrease in mean time to detect (MTTD) and mean time to respond (MTTR), focusing on proactive measures to prevent attacks.

Discover how to start your AIOps journey and transform your IT operations with IBM Cloud Pak for Watson AIOps. IBM Cloud Pak® for Watson AIOps is an AIOps platform that deploys advanced, explainable AI across the ITOps toolchain so you can confidently assess, diagnose and resolve incidents across mission-critical workloads. If you’re looking for IBM Netcool® Operations Insight or any previous IBM IT management offerings, IBM Cloud Pak for Watson AIOps is the evolution of your current entitlement. Correlate across all relevant data sources. Detect hidden anomalies, anticipate issues and resolve faster. Proactively avoid risks and automate runbooks for more efficient workflows. Correlate a vast amount of unstructured and structured data in real-time with AIOps tools. Keep teams focused, surfacing insights and recommendations into existing workflows. Build policy at the microservice level and automate across application components.

Combining reliable uptime and performance monitoring, hosted status pages & incident management all in one tool. Receive instant alerts when downtime occurs and collect performance metrics. Communicate incidents and maintenances to your users in beautifully simple status pages. Collaborate with developers and customer support to resolve issues together. Create incidents, add real-time updates and change your services status to keep your users in the loop. Instantly alert your team and communicate incidents with the integrations you love. Publish updates about incidents or maintenances and send notifications to your users. Set a password to share an internal status page with your teammates and collaborators. Arrange your monitors, status pages and teammates into specific projects. Change the method, parameters or headers of your HTTP monitors. Setup internal status pages and protect them with a password.

Incident management that makes your organization stronger. Manage, respond, and recover from major outages and incidents as a team with Kintaba. Kintaba is modern incident management made easy. Easy to use IMOC and oncall rotations, one-click paging, and employee directory imports so you can add and manage responders quickly. Rich Slack-integrated chat and activity logging to bring the right people together and keep stakeholders updated so you can mitigate the incident quickly without the distraction of writing status emails. Automated Postmortem creation, distribution, and review scheduling to give your team easy access to critical knowledge after high severity events. Kintaba is the easiest way to implement full lifecycle modern incident management for your entire company. Instant chat, automated event tracking, automated IMOC oncall rotations, included postmortem templates, auto-scheduling, and more.

Today’s reality means that organizations need to be constantly vigilant against security breaches, and having a robust incident response plan in place is vital. A proactive approach that strategizes before, during and after a potential breach enables your organization to make the most informed decisions to defend it. To minimize the revenue loss of a security incident, you need a comprehensive view that integrates security threat intelligence, incident response and remediation. Being prepared with solid incident response procedures in place is the first defense strategy to avoid operating in crisis mode. With well-planned incident response and threat intelligence services, your organization can identify potential threats before they strike. Once a breach is identified and contained, and the worst is over, the recovery work is just beginning. Incident response and threat intelligence services help your organization continue to monitor affected systems.

Constraints happen. Machines go down. Parts are delayed. It’s part of the production process. What really matters, is how quickly you can respond and how you synchronize your response. SyncAlert™ is a real-time alert and escalation software system that provides universal visibility to issues that impact production and mobilizes a rapid response based on your standard operating procedures. When a production event occurs, SyncAlert™ software gets to work. Its alert management and notification systems instantly kick in to notify those responsible to handle the issue, minimizing downtime. For all machines, work cells and shifts, SyncAlert™ software embeds the corresponding standard operating procedure with the production ticket to ensure consistent action plans and resolution time estimates. Manage machine-level events and work cell interruptions the moment they happen. Mobilize response teams on the shop floor and beyond.

M365 Manager Plus is an extensive Microsoft 365 tool used for reporting, managing, monitoring, auditing, and creating alerts for critical activities. With its user-friendly interface, you can easily manage Exchange Online, Azure Active Directory, Skype for Business, OneDrive for Business, Microsoft Teams, and other Microsoft 365 services all from one place. M365 Manager Plus provides exhaustive preconfigured reports on Microsoft 365 and helps you perform complex tasks including bulk user management, bulk mailbox management, secure delegation, and more. Monitor Microsoft 365 services around the clock, and receive instant email notifications about service outages. M365 Manager Plus eases compliance management with built-in compliance reports and offers advanced auditing and alerting features to keep your Microsoft 365 setup secure.

OpenText™ Operations Bridge is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on-premises environments. Adopt AIOps capabilities faster with a SaaS platform that consolidates data across your toolsets, pinpoints service slowdowns, and uncovers solutions. Dynamically discover services and dependent resources in the cloud and on premises—regaining complete IT observability and resolving problems faster. Pick the deployment option that works best with your organization’s strategy—whether that be speed and flexibility or 100% control.

Enterprise notifications that let you quickly communicate important information, monitor responses, and verify staff safety. AlertFind from Aurea Messaging Solutions (AMS) delivers the communications you need during emergencies and unplanned disruptions. You can send notifications to employees via email, landline, mobile phone, and text message — and allow them to respond. Connect directly to hundreds of data sources anywhere in your organization with our library of free API connectors. AlertFind’s proprietary platform provides quick and easy connections to your HR databases, including Workday, Peoplesoft, Active Directory and many more. The all-new user interface (UI) for AlertFind introduces a modern web-based experience while bringing convenience to your door. Take advantage of improved speed with a faster and more lightweight system while enjoying greater compatibility and security in your emergency notification system.

Nagios Core is the monitoring and alerting engine that serves as the primary application around which hundreds of Nagios projects are built. Nagios Core serves as the basic event scheduler, event processor, and alert manager for elements that are monitored. It features several APIs that are used to extend its capabilities to perform additional tasks, is implemented as a daemon written in C for performance reasons, & is designed to run natively on Linux/*nix systems. Alerts with escalation capabilities are delivered to IT staff via email and SMS to ensure fast detection of outages. Event handlers can automatically restart failed applications, servers, devices, and services when problems are found. Gain a centralized view of your entire IT operations and review detailed status information through the web interface.