Audience

500+ employees companies in the utility, debt collection, retail, financial services, banking, BPO, marketing sectors.

About VoiceSage

VoiceSage solves problems for Contact Centres, Collection Teams, Operations Departments and Marketing Teams. By using our platform, companies are able to reduce the amount of low-value inbound calls and pre-screen outbound calls to ensure that your clients are ready to talk to you and complete your desired outcomes. We help you improve your SMS conversion rates and provide self-service options around payments, logistics and transactional events, through voice, messaging, email and social media.

Integrations

API:
Yes, VoiceSage offers API access
No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

VoiceSage
Founded: 2003
Ireland
voicesage.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

VoiceSage Frequently Asked Questions

Q: What kinds of users and organization types does VoiceSage work with?
Q: What languages does VoiceSage support in their product?
Q: What kind of support options does VoiceSage offer?
Q: Does VoiceSage have an API?
Q: What type of training does VoiceSage provide?
Q: What pricing for training is available for VoiceSage?

VoiceSage Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Surveys
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer

Call Center

Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Real-time Chat
Reporting/Analytics
Blended Call Center
Database
Predictive Dialer
Progressive Dialer

Cloud Communication Platform

Call Center
Call Recording
Call Routing
Chat / Messaging
File Sharing
IVR / Voice Recognition
Audio / Video Conferencing
Fax Management

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Artificial Intelligence