Viqal Alternatives

HotelFriend is a cloud-based hotel management software. It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income. HotelFriend was founded in 2016 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream. We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

Retreat Guru is the ONLY all-in-one retreat management software. It was built specifically for retreat centers with all of their needs, complexities, and concern in mind. Retreat Guru was designed to help all kinds of retreat centers like christian and faith-based, health & wellness, spiritual, buddhist, yoga, mediation, etc. to easily set up programs, manage them efficiently, and save more time by: - Accepting bookings directly from your website. - Allowing guests to book their rooms with programs at the same time. - Automatically generating guest statements. - Accessing detailed meal, housekeeping, accounting, and other reports. - Automatically sending pre-arrival and post-departure emails to guests. - Collecting space rental inquiries from other retreat leaders. - Offering special discounts and flexible payment options for guests. - Offering dynamic room set-up based on who books it first. - Keeping your entire team in sync by storing all retreat data in one place.

The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.

Bigsib is an Artificial Intelligence chatbot designed to facilitate continuous customer support for rental hosts. Its advanced artificial intelligence and natural language processing capabilities incorporate the host's support content and property specifics to provide tailored and accurate responses to guest inquiries. The platform serves to streamline communication, foster personalized interactions, and includes functionalities such as manual response approval, response scheduling, and automated follow-ups for enhanced efficiency in host-guest interactions.

Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.

Easy check-in and check-out from interactive Tape Chart. Manage bookings, flexible folio control, automated and customized letters. Full range of back-office reports including Occupancy, Bookings, Revenue, Batch and many more. MyCard© PCI Compliant | EMV Payment Gateway – Latest POS Hardware. Automatic Authorizations. Swipe/Tap/Dip with ethernet and wireless devices. Use un-attended in a Kiosk for total property automation. Design your own Booking Engine using industry APIs. Use our Concierge & Request System with APIs and Webhooks for staff and guest communication. From pre-arrival to in-house Guests, APIs make your property run as creatively as you. Seamless two-way integration to all GDS and major OTAs, including multiple rates, availability, and bookings.

Guests can check in before they get to your property–saving your staff and your guests time. Let your guests enjoy their vacation right away while leaving your staff the efficient time to focus on providing an outstanding hospitality experience. Duve learns about your guests before arrival through guest information and OTA data. The information collected increases revenue by offering tailored upsells like customized upgrades, services, experiences, and more. Give your guests everything they need for a perfect stay. Duves guest app provides guests with information before they arrive, during their stay, and even after their stay. Never leave guests in the dark, provide things like how to get to your hotel, online check-in, digital keys, what amenities are on site, wifi passwords, popular restaurants, local sites, online check-out, and more.

Give your guests and employees more time with the help of mobile tools, digital concierge, excellent information flow and much more. protel VOYAGER is an award-winning app that offers you a simple option to publish an app with your own branding, powered by protel PMS. Our vision is to deliver the technology ecosystem for the global hotel industry. More time for guests and employees through mobile tools, digital concierge, excellent communication and more. View and change personal profile information. Add your own preferences and special requests. Check-in and mobile keys for room admission. View invoice and check out. Book additional services such as room service. Make requests for housekeeping or room maintenance. View hotel information and specials. Enjoy all the content that the hotel provides. A modern PMS is the heart of every hotel business. Choose a PMS that seamlessly connects to the best technology in the hotel industry.

Vouch, a travel-tech company founded in 2016, empowers hotels to streamline operations and elevate the guest experience through Vouch HOME, a comprehensive suite integrating a guest platform and a back-end Hotel Operations Management Ecosystem. Vouch HOME offers features like contactless check-in, streamlined task management for operations teams, and a convenient guest request platform, allowing hotels to run smarter and create lasting guest memories. Vouch has steadily garnered recognition for its work in catalysing digital transformation in the hospitality industry, receiving the Singapore Tourism Awards’ Best Business Innovation award in 2019, crowned winner of Hotel Innovation Challenge Asia at Food & Hotel Asia in 2022, as well as being shortlisted to participate in the Amadeus Next Startup programme. Validated by numerous global and local hotel chains, Vouch is the trusted partner for hoteliers seeking operational efficiency.

How can our Smart Hotel App help? Digitize the Guest Journey, Engage with Guests, Streamline Operations and Optimize your Restaurant Ordering! Our platform allows you to offer in one single app, a series of tools that allow guests to check-in and check-out online, access their room with a digital key, make in-room service requests, chat with staff through a ChatBot, have access to a tailor-made City Guide with GPS-guided routes and useful information such as weather, news, and flights, thus providing your guests a fully integrated experience. Offer guests the ability to accelerate the check-in by submitting before arrival their personal preferences, marketing consents, passport, and digital signature to meet local regulations. Allows Credit Card online payment including pre-authorization with tokenization. All the data is automatically updated in the PMS.

An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest.

Complete third party reservations conveniently on behalf of your guests. ResortSuite CONCIERGE allows a property to manage external reservations and partner information – another way to personalize and deliver a five-star guest experience. Display which services are available with third party providers, including pricing, rates, availability, and special alerts for guests. Get access to a guest’s complete history of external reservations to ensure that exceptional guest service is provided and guest loyalty is enhanced. Record interactions and preferences to ensure relevant and timely information is always available to your staff. With the seamlessness of the fully integrated approach, the multi-vendor solution is best fit for concierge operations that use a corporate standard for their PMS and POS.

GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.

EZStay™ is a contactless guest management system for the Hospitality industry. With a powerful admin console bundled with a guest-app for hotels you can digitize the entire journey of services such as concierge, housekeeping, room service, table reservation, in-house shopping, spa, salon and other upsell opportunities, giving hoteliers the ultimate technology solution to deliver the best guest experience at every step of their stay! Your can now personalize EZStay™ with your own brand and customize terms and conditions and invoices digitally, for sustainable hospitality. What’s more, with EZStay™ you can slice and dice data as you wish with intelligent analytics on key performance indicators such as ADR, RevPAR, Occupancy Rate and other metrics for Revenue Assurance. You can also drill down KPIs by property, clusters, country, region and based on what is important to you – thanks to the powerful AI engine at the core.

Concierge Organizer is able to establish links with other hotel softwares or other suppliers softwares. These interactions are secured and do not result in any data loss. A section for recurring tasks assigned to a person/group of people. The checklist is generated daily. Multiple checklists can be set up. A dedicated events section allows the Concierge, with one click, to suggest temporary events on confirmations sent to the Guests. Dedicated sections to track incoming or outgoing items. Several services linked together. If a service is modified/cancelled, you do not miss out on anything. With one click, you can easily generate reports. You strengthen your supervision and control over every information recorded in Concierge Organizer. A smart and powerful system of ready to use templates, relevant with your hotel communication and with your activity.

AIPEX provides AI guest engagement for hotels and vacation rentals, both through in-property devices as well as guest's mobile phones. AIPEX allows hosts to automate guest interactions while at the same time raising the bar on the guest’s experience. Our in-property solution is the most advanced technology in use today at hotels and vacation rental properties, using a combination of voice and a touchscreen interface to connect with guests. Hosts can reduce time spent, optimize turnovers, generate incremental revenue, drive occupancy and delight customers. Using the AIPEX portal, hosts can tell the voice assistant exactly what to say in response to a guest's questions. In addition, custom proactive messages and images are displayed, engaging people in a common area. In fact, on average guests interact with the device 5-10 times a day. Purpose-built for hospitality, AIPEX includes privacy protections and is used across more than 10000 short-term rental properties.

Placing a service request has never been so easy. No phone calls or miscommunication, schedule a request or surf through special services during your stay. With Chambre you can place these requests using your mobile browser or in room PC tablet provided by the hotel. Convenience is going mobile. Control the lights, fans, AC’s and other appliances from in room Tablet or your personal mobile. With our IR blaster installed your mobile becomes the remote to all IR devices in the room. A Plethora of features that can be provided by the hotel be it nearby places, places to visit, shopping recommendation, taxi services or anything that hotel can offer as a personalized service. Chat option for Guests and staff communication. No need of asking for or carrying room keys. Your mobile can be your key during the stay.

Know your guests' preferences. Make data-driven decisions. Propel your hotel into unprecedented levels of excellence. Enhance your business with Triparound X. Triparound X enables hotels to efficiently promote and manage onsite and offsite ancillary services and experiences. With Triparound X hotels and their front-desk/concierge staff can view real-time availability and instantly book experiences, such as tours, rentals, spa treatments, transfers, and more, both inside and outside the hotel. Use Triparound X to increase your revenue and capture valuable information about sales and trends that will help you drive customer engagement and satisfaction. Enthuse your guests. Create memorable experiences for your guests at the click of a button. Sailing trips in pristine waters, daily tours in picturesque villages, hiking excursions in sublime landscapes and stargazing at magical starry night skies. Complete the mesmerizing experiences. Book Now.

In this digital world, guests can now use their own devices to access your property's compendium details and services, anywhere they go during their stay. You can benefit from our interactive digital solution, with reduced overheads, increased opportunities for revenue generation and improving guest satisfaction. Imagine a world where your guests can access your property and local area details, anywhere, in their preferred language. A world where guests can also communicate with your property's reception staff in their own language. Our Hinfo digital hotel compendium allows you to update details in minutes, for all of your guests.

Enable lean hotel staff to do the most impactful work in the most efficient way. ALICE is an all-in-one platform that streamlines operations and communication, boosts productivity, and increases guest satisfaction. All teams and tasks connected, tracked, understood, and optimized...in one place. Increase productivity with smart and efficient task distribution and management. Gain visibility and transparency into all operations to make the best decisions for your hotel. Get actionable data to hold individuals and specific hotel departments accountable. The hotel operations management platform that allows you to improve communication, task management, and guest satisfaction in one solution.

Every second matters at the Concierge Desk. Guests need information quickly and too many steps can slow down guest services. The Concierge Suite offers intuitive Concierge task log with an advanced workflow to help you keep up with your guests. Concierge are extreme multi-taskers. Being able to sort your task log customized to your preferences helps you be more productive. We help you get your tasks done in fewer clicks. Create custom directions and printables, save your popular routes. Find local businesses, view maps and get directions. Share these with your guest on the spot to get them where they need to go. Send text messages in a trackable texting feature inside the system. Communicate with your guests and see historical message history to stay in the loop. Save paper with a print-on-demand document library with e-send for custom itineraries and confirmations. Keep your team on brand and up-to-date with fresh custom confirmation layouts and itineraries.

INTELITY is the provider of the most comprehensive guest engagement and staff management platform for the hotel, casino, cruise, and luxury residential markets. We provide fully integrated solutions to better connect and manage a mobile-first guest experience and staff operations in a single platform. To learn how you can implement a touchless guest experience, schedule a demo today. With heightened cleanliness protocols and reducing physical interaction at top of mind, INTELITY offers a contactless check-in and mobile key experience. Guests can skip the front desk entirely using Mobile Check-In, head directly to their room, and use their Mobile Key to access their room, reducing non-essential, face-to-face interaction between staff and guests. INTELITY is the established leader in hospitality engagement technology delivering the highest quality, most innovative, and integrated Guest Services Platform for use on multiple mobile and in-room devices.

See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.

aavgo is a provider of Software-as-a-Service (SaaS) based hospitality operations management solutions. It gives hoteliers a unique way to deliver an enhanced guest experience that deepens engagement and loyalty to take back the guest relationship. Guests can digitally check in, chat with front desk, order room service, view menu, request extra towels, book a shuttle, check-out and much more without them needing to pick up the phone. Eliminate papers in the rooms and save unwanted costs. Guests can view directory, menus, channel guides, nearby attractions, and much more on their own device or via in-room device. Elevate guest experience with multi-language support that guest can use to chat with staff. Guests can now request on demand room clean service, order extra towels, book shuttle, raise maintenance issue, setup wake up calls and DND from their mobile or in-room device. No need for them to call or go to the front desk.

Triple your customer service response speeds with our chat-based concierge, which automatically reroutes requests and reservations for immediate fulfillment, leaving your guest support team free to attend to complex requests. Build relationships with your guests before, during, and after their stays with personalized conversations across multiple channels. Maintain full oversight of all areas of your property, enabling easy access and management of macro and microsystems from one place. We help your team adapt quickly to the new system, with informative onboarding walkthroughs and tutorials offered online or on-site where requested, and the provision of detailed hospitality SOP guides that are easy to follow.

Orana is one of the best SaaS services providers for Hotels, Motels, Resorts, and Boutique Hotels. We provide you with the best Hotel compendium app i.e. nothing but just a digital Guest welcome book that helps your visitors a lot and enhances their experience with you and your hospitality. This digital welcome book is an absolute alternative to the old printed compendiums. It helps visitors by providing all the necessary data about your hotels, nearby places, food, etc. on their own mobile phones. This Digital hotel compendium has its own benefits like - You can access it anywhere, attractive user interface, fully contactless solution, unlimited information updates, individual access for each and every customer, environment friendly, guest messaging, Multiple languages at the same time, notifications, getting directions, dialing contact numbers, and viewing web pages, cost competitive than the printed ones, user analytics, best ROI (Return on Investment) and many more all just at one.

Hottel.io is a 5 star entertainment & engagement system for all hospitality operators who want to welcome their guests with an interactive two-way system providing exceptional services. It is a cloud based In room TV system for for content providers, content distributors, system integrators, hospitality and Hospitals, ISP and more.

Visitor experience and attraction management technology that helps your business grow. Helping leisure businesses unlock new revenue, reduce costs and modernize customer experience. Cloudline is a hassle-free, customizable digital guest and site management solution that enhances visitor experience and offers efficient, tailored support. Streamline and automate operations, analyze customer data and boost your business performance.

Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA

Rhapsody is designed to meet new trends in the hospitality industry, including service apartments. The golf course management and administration is seamlessly integrated into the hotel system. Point of Sales with comprehensive sales and operations reports are available for management analysis. Catering/banquet functions with menu analysis and other functionalities will assist in managing/calculating cost. Rhapsody is designed to meet new trends in the hospitality industry, including service apartments. The golf course management and administration is seamlessly integrated into the hotel system. Point of Sales with comprehensive sales and operations reports are available for management analysis. Catering/banquet functions with menu analysis and other functionalities will assist in managing/calculating cost. Using Rhapsody's technology, hotel can start to engage the guests from pre-arrival and continue the engagement event post-departure.

Everything you need to generate demand, build long-life customer relationships, and drive direct booking. Powerful mining integrated to multiple touchpoint. A holistic guest profile record that captures guest data from PMS, Social media and Loyalty Marketing platform to understand what your guest needs and wants and apply those guest insights to deliver personalized service. ​Allowing you to engage with your guests throughout their journey from their search of where to stay, before they arrive, during stay and post-departure. At GHS, we empower hotels with capabilities to create new business opportunities in this digital, connected and social era. We focus on providing innovative digital solutions for the hospitality industry to drive more direct business and profit optimization through strategic implementation of CRM and Loyalty Marketing. The success of iRewards continues and from there we developed products to support the fast-growing needs of the industry.

We design, develop, install and support bespoke interactive digital solutions for discerning premium hospitality venues of every kind. Our hospitality websites and mobile applications enhance guest experience, prioritize guest health and safety, eliminate printing costs, streamline processes, leverage brands, empower management, and drive revenue. The original, patented, award-winning SmartCellar for restaurants, bars, and private collections. Our latest SmartTouch and SmartCellar products are designed to work on any platform. Each application is uniquely designed and built in strict accordance with our clients' requirements and brand vision. Our three-part systems consists of guest-facing, staff-facing, and administrative modules that empower our clients to make autonomous, instant edits and updates to critical information in real time. We optimize efficiencies and drive additional revenue to your bottom line.

FCS1 brings together the best technical know-how of FCS’ hospitality solutions in ONE app – redesigned to meet the hotel’s ever-changing needs, and with modern-day style. With 19 modules and counting, FCS1 covers the spectrum of your operations – from cleaning and service delivery to complaints and overall operations. Create a management solution that is unique to your hotel’s needs with FCS1. No obligation access period. Experience the everything FCS1 has to offer. Securely access the different modules with just ONE username and password. Automatically escalate cases to ensure that tasks are handled in a timely manner. Access FCS1 anytime and from any device with an internet connection. Super fast, hassle-free deployment. No more complicated installations. Oversee up to 10 properties from a single account. Easily view pending jobs by clicking on the respective pins on the map.

Hotefy customers have reported a increase in the quantity and average rating of reviews provided by their customers. Hotefy on-demand service reduces staff requirements in service areas, and can allow you to consolidate kitchens and outlets. Increase per customer average revenue by 30%. Some customer demographics by over 1000%. Reduce staff required to patrol service areas of the hotel. Hotefy allows your customers to order from anywhere without waiting for a server. Consolidate outlets into fewer or single basic menu serviced by a single kitchen. With a customer feedback system build in, you will start to get direct feedback from your customers. Customization is a quintessential part of Hotefy. Use prebuilt pages to start in minutes or create new pages and styles to suit your brand. Fair subscription based pricing, no commissions on orders or room upgrades! Our plans are priced according to your occupancy, based open outlets with unlimited rooms included.

Improve urban experience & optimize customer support with the only conversational AI framework built purely for cities & city marketers. Cities & municipalities use our technology to manage knowledge, optimise citizen support, automate tasks & broadcast city-related updates. They more efficiently process complaints, tasks & queries that are otherwise tedious & painful for citizens. Invest in citizen-centric projects that improve the citizen experience & allow your organization to operate at its maximum capacity. Destination marketing organizations use our technology to automate customer support, increase content reach and transition to a 24/7 organization.

Oaky’s robust upselling software serves your hotel at every level. Explore Oaky for yourself or contact our sales team to give you a tour of the product. We’d love to show you the ropes. Oaky gives your guests the ability to choose services and items that they personally find valuable. Personalized upselling rooted in data, sent at optimal times, has been shown to positively impact ROI. Oaky harnesses the power of automation to earn you more revenue per guest without burdening your operations. Oaky enhances the guest experience and drives incremental revenue through targeted upselling. Oaky sends automated pre-arrival communication to guests at optimized times between reservation and arrival, proven to have a positive effect on conversion. Oaky gives your hotel a supportive presence by allowing guests ongoing access to relevant add-ons and upgrades throughout their stay. Oaky increases the conversion of direct bookings and reduces cancellation rates.

The all-in-one engagement platform for hotels to grow revenue, improve customer satisfaction and drive loyalty at all stages of the guest journey. Commission-free upselling and pre-arrival surveys help you and your guests design the perfect stay. One-click upgrades maximise your pre-arrival revenue, while your guests get even more excited about their upcoming stay. In-Stay is a real-time feedback and messaging tool to recover service and improve satisfaction while your guest is still on site. Guests can login to WiFi or scan a QR code to leave feedback, or communicate with you directly via SMS and WhatsApp about their experiences. Beautiful single-page surveys right after the stay let your guests know you truly care. Full suite of analytics & reputation management tools help you make better strategic choices, improve guest satisfaction scores and stay front of mind on review sites.

Keep your guest communications open 24/7. A live chat plug-in for hotel websites lets you receive and send messages to web visitors. With messaging automation, you can provide answers to guest questions anytime day or night. Bring all messaging apps into a single inbox (inc. SMS, Facebook Messenger, email, WhatsApp). Respond in real-time to guest inquiries, delegate to team members and track conversations. Deliver the information guests need for each part of their stay. A great cross-selling tool. Segment & manage guest profiles. Schedule personalized messages and promotions to guests based on arrival dates, group size and other metrics. Contact the right guest at the right time. Benefit from PMS connectivity and create a personalized & targeted, messaging-first, guest journey. Connect with your guests instantly on their preferred messaging app.

Automate your business by deploying our hotel management software with the best practices for your hotel . This will automate all your hotels together on a single integrated platform. The front desk normally shows the level of guest service in all hotels, which means that front desk functions should be extremely efficient. HMS provides instant access to all of the necessary information. Current status report, displays a statistical summary of the status of all rooms, guests, affected by arrivals or departures, unexpected departures, expected arrivals report, maximizes convenience while minimizes clerical effort, expected checkout. The cashier function enables the cashier to handle transactions efficiently, it also allows settling bills and reducing late charges. Automatic room posting, automatic telephone calls posting, phone calls (long-distance, local) are posted directly to guest folio, balance report, debit & credit transfer, deposit report, shift closing.

All-in-one tool to facilitate the entire digital guest journey pre, during and post stay. Avoid queues using contactless Pre Check-in and Express Checkout. Also, enable guest room entry through Mobile Key. Enable seamless communication for guests and staff to answer queries and requests. Access in-depth Eat & Stay preferences to personalize in-room amenities & meals before guest arrival. Inform guests about sanitisation schedules and send promotional messages on spa, dining & more. Showcase all services like restaurants, in-room dining, spa & activities and allow booking through guests’ mobile. Facilitate guests to book hotel services such as spa, golf, yoga and more and create upsell and cross-sell opportunities. Allow guests to scan QR food labels and menu items to know all ingredients and avoid food allergies. Showcase hotel room types, restaurants, offered services and hygiene initiatives through Prefme Partner listing.

Leverage m-hospitality’s transformative technology to boost your hotel’s performance. Offer unique, personalized experiences that exceed expectations. Foster lasting relationships with your guests through digital solutions. Drive revenue growth with streamlined operations and increased guest satisfaction. Elevate your guest journey with m-hospitality’s AI solutions. From pre-arrival to post-checkout, offer unmatched experiences. Meet real-time demands, redefine satisfaction, and dive into the AI revolution in hospitality. With m-hospitality’s loyalty solution, we redefine guest journeys, elevate experiences, and offer versatile vouchers redeemable across your hotel. Tailor perks for devoted guests, magnify loyalty, and create cherished moments in hospitality’s future.

Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language.

Engage your guests the way a movie engages its audience. Chatbot and Messenger web widget for hotel's website. Get to know your website visitors. Let them chat with you when visiting your hotel’s website and continue communication after they leave the page. Turn every lead into a guest. Save time of your staff and drive Direct Bookings. Know your guests the moment they book a room, from any booking channel. Check their preferences and interests and start building a relationship before their arrival. Send special wine tour offer to a wine lover, or surprise an art lover with complimentary tickets to a nearby gallery. Communicate with your guests in real time. Use social messaging (like Facebook Messenger and Whatsapp) and SMS texts to solve their problems, answer their questions and offer highly personalized and curated experiences. 13% of chat inquiries end up with a Direct Booking.

GIA | WI-FI. Guest Internet Access. TV. Interactive IPTV, COAX, Headend. CAST. Chromecasts Soundbars and more. B-GUEST. Guest Communication Automation. GUEST. Super Mobile Hotel/Group App. SIGNAGE. Digital Signage. VOICE. IP. Analog. HUB Dashboard, Integration & Cloud feeds CONTENT TV Channels & Movies. All our products are standalone with open APIs for seamless integration. Technology in Hotels, Healthcare & Maritime industries. We bring Hospitality to other markets. Hotel Group App Nonius offers a phone for your guests with one of the best apps hotel available, GuestU. It allows chats with the concierge and requests for room service, restaurant reservations, spa, transfers, excursions, etc. City guide with points of interest and guided routes. Mobile Key integrated with leading manufacturers of Door Locks & Room Control are all available with the GuestU app. APPS HOTEL: GuestU App Allow your guests to have the hotel’s App in their own device.

A new-generation comprehensive cloud hospitality platform. iLumio allows the management of relations with hotel guests at every stage of interaction, from the moment of the room booking, through the selection of entertainment during their stay, use of mobile check-in and digital locks, to the final stage, check out. iLumio Mobile Concierge is the most advanced digital hotel guest service system available on mobile devices. It allows for the management the relationship with the guest at every stage of his stay, from booking, through check-in, customizing preferences, the actual stay, to checking out and return journey support. iLumio Valet, a multimedia digital entertainment and service system, is the most advanced product on the market in the area of digital guest service accessible from hotel TVs. It is complemented by a dedicated application on the tablet available in the guest’s room. All of this allows for efficient management of room automation and communication with staff.

Frontdesk Anywhere is a next generation hotel management software for independent hotels, management groups, resorts and motels. An easy-to-use cloud-based solution, Frontdesk Anywhere comes with all the features hotels need to boost performance. Top features include easy reservation management, online distribution, revenue management, reporting, online reputation, booking engine, online reputation management, and credit card integration. Customize guest profiles, availability calendar, checklists, internet booking engine, guest messages, rates and much more. Access your PMS anywhere, any time. Front desk operations, rate management, guest communications and housekeeping are just the beginning. Transform your daily operations with productivity reports essential to your front desk. Arrivals and departures, guest lists, detailed availability and more are available at a glance.

Oracle Hospitality Suite8 Property combines all hotel processes into a single software solution. From reservations to housekeeping, from restaurants to sales and marketing, this software suite supports all areas of your hotel while focusing on your most valuable asset, your guest. This solution set is available in EMEA only. Gain a 360-degree view of guests with rich profile information and complete customer transactions. Increase revenue through online sales: room and table reservations, vouchers, and ticket purchases made easy. Streamline operations with built-in capabilities for distribution and restaurant and leisure management. Improve pre- and post-stay communications, including personalized offers and feedback questionnaires. Manages banquets and conferences from inquiry to billing. Thanks to its comprehensive billing system, it is also an ideal standalone solution for conference centers.

Technology has changed the way people like to communicate. Make guest communication easy and accessible through SMS or any messaging apps they prefer. Automated replies answer frequently asked questions, so guests don't have to wait around long for an answer. Use scheduled messaging to give guests a warm welcome, check in with them during their stay, and remind them about upcoming activities at the property. Use in-stay surveys to get a temperature check on how guests are enjoying their stay. You can solve any problems right away, helping guests have a better experience. Use hotel text-messaging to drive guest engagement and direct bookings today. Collect right information about the guests and upsell room upgrades, room services, early check-in, etc. List your property's policies on the registration forms for guests to agree to.

Receive guest feedback in the group post check-out. This provides a transparent view of their stay experience to all the staff inside the hotel. Send welcome message, thank you message, WiFi username/password to guests on guest whatsApp automatically. Guest can now use their WhatsApp and speak to the staff and management for queries and concerns. This helps the staff to perform service recovery while the guest is still at the hotel. This also ensures there are no negative fallouts in the online review. Having a unified view of the customer and their needs is a absolute must to deliver customer delight. You and your team will be part of an internal chat group to develop a unified view of your guest. Receive all the guest preferences right inside the chat group even before the guest checks-in. Now, you can complete the pre-checkin even before the guest arrives. Guests can just walkin, receive the key and head to the room, no queues, no wait times

At elina we are on a mission to help hotels, serviced apartments and vacation rentals achieve their goals by making growth easier. Established in 2007, today elina is modular API powered cloud reservations & property management software, integrations and services. We deliver software to help our global accommodation customer base in six areas around managing reservations: automation to save time, tools to increase revenue, better distribution and direct bookings, encouraging positive guest experiences for good reviews and repeat stays, making payments easy and secure, and, making stored data helpful through reporting and connectivity. Tools to yield rates, diversify rates, upsell and increase distribution. Reports and dashboards to identify revenue opportunities. Automate daily tasks including invoicing, payments, managing OTAs, guests communications, owner reporting, pricing and more.