Alliants
The only platform combining messaging with concierge, enabling contactless communication and trip planning to deliver exceptional customer experiences. Proactively engage with guests in their channel or app of choice including WhatsApp, WeChat, FB Messenger, LINE, SMS, in your hotel’s app, web and more. Seamlessly manage conversations within your hotel and allow your guest to communicate in over 100 languages. Enabling the richest messaging experience within your own app at every stage of your guest's journey from pre-arrival to post-stay. Allow guests to experience a truly contactless guest experience, including contactless check in & check out, digital mobile key, guest folio, recommendations, request handling and real-time, personalised digital itineraries.
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TourDesk
Earn a commission while impressing your guests with outstanding service. Enable your front desk staff to easily and securely book tours for your guests, providing excellent service while increasing your ancillary revenue. At TourDesk, our dedicated multilingual support team ensures every guest receives comprehensive assistance with bookings, modifications, cancellations, and refunds. Leave it to us to handle payment matters, empowering your front desk staff to focus on other vital aspects of guest service. TourDesk, founded in 2013, is a comprehensive tour-booking service for resellers such as hotels, hostels, and guesthouses. TourDesk is dedicated to increasing your revenue, increasing the level of service to your customers, and reducing work for your staff. By integrating TourDesk, resellers can tap into additional revenue streams, elevate their service level, and streamline front-desk and back-office operations.
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HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform
It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income.
HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream.
We make sure that you are 100% in compliance with the latest regulations, including GoBD
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Tripsee Concierge
An intelligent guest CRM which uses SMS texting for recommendations, itineraries and everyday requests. TripSee Concierge provides personalized attention to each guest, creating a better, more substantial relationship with them and improving guest re-bookings in the future. If hoteliers can create a unique experience for the guests during their initial stay, they'll be more likely to return the next time they need a hotel, even if a brand is offering a better price or a more desirable location. With the help of TripSee Concierge, your guest can have a one-of-a-kind experience including personalized recommendations and fully planned day trips customized to each guest’s preferences. All the guest information in a normal CRM plus a few extras include name, email, phone, tags, notes, and stay informed. Track and manage guests, anticipate their needs, and build a unique profile for each guest.
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