Audience
Companies interested in powerful customer service software
About Trengo
Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.
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Pricing
Starting Price:
$22 per agent per month
Pricing Details:
$18 per agent per month if paid annually
Free Trial:
Free Trial available.
Company Information
Trengo
Founded: 2015
Netherlands
trengo.com
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
In Person
Support
Phone Support
Online
Trengo Frequently Asked Questions
Trengo Product Features
Help Desk
Automated Routing
Email Integration
Multi-Channel Communication
Real-time Chat
Alerts / Escalation
Community Forums
Customizable Branding
Document Storage
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Network Monitoring
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
