Audience
Companies and businesses requiring a solution to deliver outstanding customer service and meet their sales and marketing goals
About Thrio
Whatever the size or shape of your enterprise, however many agents you have, whether it’s customer service, sales, or care you provide, our cloud contact center platform helps you stay at the heart of the conversation. A sales and customer care world where agents are happier and infinitely more productive. Where every single customer leaves satisfied and intent on returning. Where every service provider and enterprise has access to sophisticated cloud technology that’s neither hard to use, nor painful to upgrade. A platform architected specifically to reduce cost, vendor hassles, and integration headaches. Tech that’s flexible enough to be used exactly how you need. With an eye towards minimal downtime. Thrio handles inbound and outbound voice, SMS, chat, email, and social interactions. Our unified routing engine brings together these channels within a powerful native workflow automation framework. It’s hybrid communication at its finest.
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Pricing
Starting Price:
$89 per month
Company Information
Thrio
United States
www.thrio.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
Online
Thrio Frequently Asked Questions
Thrio Product Features
Business VoIP
IVR / Voice Recognition
Call Parking
Call Recording
Contact Management
Encryption
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Database
Escalation Management
Customer Communications Management
Chat / Messaging
Batch Communications
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
IVR
Call Logging
Call Recording
Call Routing
Call Center
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Live Chat
Proactive Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Telephony
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Auto-Dialer
Telemarketing Management
VoIP
Voice & Data Integration
