Alternatives to Telenow
Compare Telenow alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Telenow in 2026. Compare features, ratings, user reviews, pricing, and more from Telenow competitors and alternatives in order to make an informed decision for your business.
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Dialpad Support
Dialpad
Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time. At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive. Every interaction becomes part of a compounding intelligence layer. With 775M+ AI recaps and counting, Dialpad Contact Center turns each conversation into operational insight that improves resolution rates, agent productivity, and CX outcomes over time. That intelligence is continuously optimized, governed, and made visible across your organization through Dialpad's Guardian safety layer, ensuring secure, enterprise-grade AI operations at scale. Dialpad Contact Center is built to resolve up to 80% of issues autonomously, reducing operational complexity while giving human agents the context they need for what still requires a human touch. People stay at the core; intelligence sits at the edge, ready to act the moment it's needed. Rather than asking enterprises to take autonomy on faith, Dialpad Contact Center is validated through Dialpad's Proving Ground, so teams can confirm ROI and reliability before committing at scale — a modern alternative to legacy, static bots and fragmented support stacks. -
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IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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CloudTalk
CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).Starting Price: $25.00/month (billed annually) -
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Enterprise Bot
Enterprise Bot
Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity. -
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Call Center Studio
Call Center Studio
Elevate your customer service with AI powered contact center software. Call Center Studio contact center cloud software provides a range of capabilities to help businesses manage their inbound and outbound contact center operations. In terms of inbound calls, the software typically includes features such as automatic call distribution, interactive voice response, and call routing to ensure that calls are directed to the appropriate agent or team. The software often includes predictive, preview, and progressive dialing for outbound calls to help agents efficiently reach out to customers. Call Center Studio offers real-time monitoring and analytics to help managers track performance in one screen. If you are frustrated with the high cost, complexity and difficulty of the conventional systems, our cloud based software is just perfect for you! Meet our user-friendly product! 💰 Pay-as-you-go ✔️ No hardware. No software. No maintenance 👨💻 Easy to use 🔗Smooth integration -
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Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
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Kore.ai
Kore.ai
Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences. -
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Talkdesk
Talkdesk
Talkdesk is automating the full complexity of modern customer journeys with Customer Experience Automation (CXA). Fragmented, manual workflows are replaced with multi-agent orchestration that drives speed, precision, and efficiency. Powered by the Talkdesk Data Cloud, AI agents act with real-time context to resolve issues and improve over time. Talkdesk helps organizations lower costs, improve outcomes, and modernize service without a full rip-and-replace. report contentStarting Price: $85 per month -
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Amazon Polly
Amazon
Amazon Polly is a service that turns text into lifelike speech, allowing you to create applications that talk, and build entirely new categories of speech-enabled products. Polly's Text-to-Speech (TTS) service uses advanced deep learning technologies to synthesize natural sounding human speech. With dozens of lifelike voices across a broad set of languages, you can build speech-enabled applications that work in many different countries. In addition to Standard TTS voices, Amazon Polly offers Neural Text-to-Speech (NTTS) voices that deliver advanced improvements in speech quality through a new machine learning approach. Polly’s Neural TTS technology also supports two speaking styles that allow you to better match the delivery style of the speaker to the application: a Newscaster reading style that is tailored to news narration use cases, and a Conversational speaking style that is ideal for two-way communication like telephony applications. -
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Parloa
Parloa
Parloa is an AI agent platform designed to help businesses manage customer conversations instantly across high-volume support environments. It helps companies reduce wait times by using AI agents that can handle millions of conversations in any language. The platform is built to create personalized customer experiences, resolve issues faster, and improve engagement over time. Parloa supports use cases across financial services, utilities, ecommerce, retail, healthcare, media, entertainment, and information technology. Businesses can use it for tasks such as appointment scheduling, refunds, recommendations, ID checks, billing questions, password resets, order support, and patient assistance. With tools for designing, testing, scaling, optimizing, securing, and integrating AI agents, Parloa helps organizations turn customer support into stronger customer relationships. -
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Intervo.ai
Intervo.ai
Intervo is an open source, enterprise-grade voice and chat AI agent platform designed to automate real-time customer interactions across voice and text channels. It allows businesses to build, train, and deploy custom agents in minutes without code; you define the agent’s purpose, upload domain knowledge (documents, files), choose a voice engine (e.g., ElevenLabs, Azure), and publish it to embedded channels. Its agents support use cases like lead qualification, customer support, AI receptionist/scheduling, interactive product assistance, and internal help agents (for HR, IT, etc.). They can integrate with telephony via Twilio, connect to multiple LLM backends (OpenAI, Claude, Gemini), orchestrate AI workflows, and embed on websites as widgets. It emphasizes scalability, compliance, and flexibility, letting organizations embed context-aware conversational agents that understand complex queries, route calls, and interact via speech or chat.Starting Price: $10 per month -
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Klariqo
Klariqo
Klariqo is the compliance layer for call centers, BPOs, and pay-per-call agencies. It scores 100% of your calls, AI or human, against rules you write, and seals each one into a signed, tamper-evident record you own and can verify independently, built on the open vCon standard and independently witnessed. In regulated outbound (SSDI, ACA, Medicare, Debt Relief), every call becomes audit-ready evidence instead of a 2% QA sample and a 98% blind spot. Klariqo also runs AI voice agents that register directly on VICIdial or any SIP dialer as a remote extension. No Twilio, no dev team, 10-minute setup. 100,000+ calls in production across regulated verticals.Starting Price: $49/mo/agent -
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Sarj AI
Sarj AI
Sarj AI is a KSA-based voice-agent platform that automates complex, multi-step interactions. Its Arabic-first voice and chat AI agents sell, collect payments, schedule appointments, qualify leads, provide customer support, and trigger workflows across CRM, banking, healthcare, billing, telephony, and messaging systems. Sarj supports nine Arabic dialects, enterprise security and data-residency requirements, SaaS and on-premise deployment, document intelligence, workflow automation, and large-scale outbound campaigns. -
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Leaping AI
Leaping AI
Leaping AI creates voice agents for businesses with high call volumes (>100k calls a year). Our voice AI agents are human-like, handle complex workflows, and automate up to 70% of customer support calls while maintaining 90% customer satisfaction. They get better over time. Our platform allows the deployment of powerful human-like voice AI agents for any customer support and sales support use case. There is a simple user interface to set up multi-stage agents with simple English prompt instructions for behavior and transitions. Agents can speak in multiple languages (English, German, Spanish, Arabic, etc.) and be plugged into your infrastructure with API connectors. All the calls are recorded and can be listened to and analyzed in our platform.Starting Price: $1000/month -
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Luron AI
Luron AI
Luron AI is a premium conversational AI platform for enterprise customer operations, built to handle inbound and outbound calls, chat, and SMS with human-like conversations, real-time context, and 24/7 availability. Its Voice AI platform replaces outdated IVR systems with intelligent voice automation that customers actually want to talk to, handling unlimited concurrent calls with natural, empathetic dialogue, real-time transcription, speaker diarization, searchable call logs, sentiment analysis, and seamless human handoff when live support is needed. Luron connects with CRMs, ticketing systems, payment gateways, telephony infrastructure, and 100+ enterprise systems, including Salesforce, HubSpot, Zendesk, and ServiceNow, so agents can sync data in real time and work with the current customer context. For digital channels, Luron’s Chat AI deploys across websites, mobile apps, WhatsApp, Messenger, and more, understanding intent, handling follow-ups and context switches, etc.Starting Price: $0.08 per minute -
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Vision Agents
Stream
Vision Agents is an open source Python framework for building low-latency voice and video AI agents with any model. It lets developers plug in LLM, speech, and vision models from more than 25 providers and ship real-time agents for telehealth, voice support, live coaching, video analysis, interactive avatars, security monitoring, sports commentary, and other multimodal applications. It is designed to help teams build agents that can listen, speak, see, process media, call tools, and respond in real time while running on Stream’s global edge network with sub-500ms latency. Developers can build a first agent in minutes, using a small Python setup with Gemini Realtime, OpenAI, Deepgram, ElevenLabs, Stream, or other supported providers. Vision Agents supports both real-time speech-to-speech models and custom STT/LLM/TTS pipelines, giving teams either the fastest path to a working voice agent or full control over speech recognition, language reasoning, text-to-speech, etc.Starting Price: Free -
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Leadlock
Leadlock
Leadlock is a speech-to-speech voice AI platform built specifically for GoHighLevel agencies, helping them answer every call, qualify leads, book appointments, and update GHL pipelines in real time. Unlike traditional voice AI stacks that chain speech-to-text, an LLM, and text-to-speech, it supports true multimodal speech-to-speech through OpenAI Realtime and Gemini Live, alongside xAI Grok and ElevenLabs options, enabling sub-second latency, natural turn-taking, and interruptions. Agencies can choose from more than 72 voices across multiple providers and select different models for different agents and use cases. Native GoHighLevel integration connects contacts, calendars, pipelines, opportunities, tags, custom fields, workflows, and sub-accounts without middleware or Zapier-style glue. Before answering, agents can pull caller history and CRM context to personalize conversations from the first ring.Starting Price: $97 per month -
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Dograh
Dograh
Dograh is an open source, self-hostable voice agent platform with a no-code workflow builder for creating production voice agents. Teams can choose their own inbound channels, speech-to-text, LLM, text-to-speech, and telephony providers, or replace the traditional cascade with speech-to-speech models for direct audio-in, audio-out conversations with natural turn-taking, interruption handling, and low latency. The platform supports inbound and outbound calling, widgets, telephony integrations, observability, traces, real-time analytics, hybrid pre-recorded voice plus TTS, and more than 70 languages. Its MCP server lets Claude Code, Cursor, OpenClaw, Codex, and other agent runtimes create, modify, and deploy voice agents directly from development environments. Dograh can run on your own servers, inside a private cloud or VPC, or in a managed environment, with support for models hosted entirely within your perimeter.Starting Price: 1¢ per minute -
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Trylli AI
Trylli AI
Trylli AI is a next-generation AI voice calling system that replaces traditional telecalling with intelligent, human-like agents. It enables businesses to run inbound and outbound calls at scale, handling sales, support, reminders, HR interviews, and more. Agents can be built using ready templates, chat-based setup, or advanced workflows, with options for multi-agent deployment, shared or isolated memory, and even a “Super Agent” for context switching. Trylli AI integrates a knowledge base for domain-specific queries, supports English and Hindi (with future global languages), and offers customizable voices for personalized conversations. Batch calling allows large-scale campaigns like collections, renewals, or verifications. With detailed analytics, call recordings, role-based access control, and integrations via APIs, Slack, and CRM systems, Trylli AI provides businesses with a scalable, multilingual, and context-aware AI telecaller that works 24/7.Starting Price: $49/Month - 750 Minutes -
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Voxia
Voxia
Voxia's platform features 24/7/365 AI agents, reshaping how businesses engage with customers in areas like support, success, and meeting schedules. By leveraging cutting-edge voice technology, our AI agents go beyond traditional interaction, they dynamically engage in complex tasks such as live-action meeting booking. Our focus on enhancing customer experience and business efficiency is evidenced by our notable improvements in lead engagement and appointment scheduling efficiency. Voxia is not just meeting the market need for continuous, efficient customer service; we are setting new standards for AI-powered communication solutions in the fast-paced business world. Join us in leading the transformation in AI-driven customer interactions. By reducing your support staff's workload, these AI solutions allow them to focus on more complex customer interactions, from handling order status queries to assisting with returns and exchanges. -
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UJET
UJET
UJET is a cloud-native, mobile-focused customer support platform helping organizations make support an integral part of their business by engaging with customers across all endpoints and channels. We are transforming customer interactions through integrated channels and integrated communications, modernizing the customer experience. Our tools offer a multichannel solution for voice, web, text and mobile app support. Customer support must be seamless for the consumer, must empower agents with the best tools to solve problems and must enable brands to present the best support experience possible. Companies like Google Nest, Instacart, Postmates, and GBM trust UJET to power their customer support programs, enabling reliability, security and scaling across the globe. -
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byVoice
byVoice
Automate customer interactions with our comprehensive Conversational AI Platform that includes both voice and text solutions tailored to your business needs. byVoice is a dynamic and innovative software development company specializing in advanced B2B solutions. With expertise in cloud-based technologies, AI tools, and Unified Communication systems, we drive business efficiency and growth. Our experienced team is committed to our clients' success, valuing reliability and delivering tailored solutions for unique needs and goals. -
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Sarvam Samvaad
Sarvam
Sarvam Conversational Agents (Sarvam Samvaad) is an enterprise-grade conversational AI platform designed to help organizations build, deploy, and scale intelligent, human-like agents across multiple communication channels. It enables businesses to run voice calls, WhatsApp conversations, in-app chat, and web interactions from a single unified system, maintaining the same agent context and memory regardless of where the interaction occurs. It integrates deeply with enterprise systems such as CRM, core banking, and payment infrastructure, allowing agents to pull real-time customer data, execute workflows, and push outcomes back into business systems automatically. It supports multilingual communication, particularly across Indian languages, enabling agents to understand complex phrases, colloquial speech, alphanumeric inputs, and proper nouns with high accuracy. It is built for production environments, allowing enterprises to quickly move from pilot to full deployment. -
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Microsoft Dynamics 365 Contact Center
Microsoft
Microsoft Dynamics 365 Contact Center is a cloud-based customer service solution that integrates customer engagement, communication, and analytics into a unified platform. It allows businesses to manage customer interactions across multiple channels, including voice, chat, email, and social media, providing a seamless omnichannel experience. Powered by AI and automation, the platform enhances agent productivity with features like sentiment analysis, real-time insights, and guided workflows. It also integrates with other Microsoft products, such as Teams and Power BI, to facilitate collaboration and data-driven decision-making. With customizable dashboards and analytics, organizations can monitor key performance indicators (KPIs) and optimize customer service strategies. Microsoft Dynamics 365 Contact Center is ideal for companies seeking to enhance customer satisfaction, streamline operations, and improve overall service delivery.Starting Price: $110/month -
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UnlimCall
UnlimCall
UnlimCall is an AI-powered voice automation platform that helps businesses automate phone-based customer interactions using intelligent voice agents. The platform supports both inbound and outbound calling for lead qualification, appointment scheduling, customer support, follow-ups, surveys, and sales outreach. UnlimCall combines conversational AI, telephony infrastructure, call routing, call recording, analytics, and workflow automation in a single solution. AI voice agents can engage in natural conversations, answer questions, collect information, transfer calls to human agents, and integrate with external systems through APIs and webhooks. Key features include automated outbound calling, call recording, conversation analytics, SIP connectivity, CRM integrations, reporting dashboards, and developer APIs. UnlimCall helps organizations scale customer communications, improve operational efficiency, and deliver consistent customer experiences through AI-powered voice interactions.Starting Price: $396/month -
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AvaritCall
Avarit.ai
AvaritCall is an AI voice agent platform for automating inbound and outbound business calls. It enables businesses to automate customer support, sales, lead qualification, appointment scheduling, reminders, confirmations, and other call center workflows. AvaritCall supports 70+ languages, integrates with CRM, ERP, e-commerce, and other business systems through APIs, and uses proprietary real-time voice orchestration and telephony infrastructure to deliver fast, natural AI phone conversations.Starting Price: $0.08 -
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EaseDial
EaseDial
EaseDial is a cloud communications platform designed to streamline business telephony and customer engagement workflows. It provides organizations with scalable voice and messaging capabilities to manage inbound and outbound communications efficiently. Key features include intelligent call routing to distribute calls based on agent availability and skill sets, automated dialing to increase outbound call volume, and seamless workflow integrations with popular CRM platforms. EaseDial also offers real-time dashboards and historical reporting tools to monitor agent performance and connection rates. By centralizing communication channels and automating routine telephony tasks, EaseDial helps sales and customer service teams improve operational efficiency.Starting Price: $10/month -
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11.ai
ElevenLabs
11.ai is a voice-first AI assistant built on ElevenLabs Conversational AI that connects your voice to everyday workflows via the Model Context Protocol (MCP), enabling hands-free planning, research, project management, and team communication. By integrating out of the box with tools such as Perplexity for live web research, Linear for issue tracking, Slack for messaging, and Notion for knowledge management, and supporting custom MCP servers, 11.ai can interpret sequential voice commands, contextualize data, and take meaningful actions. It delivers real-time, low-latency interactions with multimodal support (voice and text), integrated retrieval-augmented generation, automatic language detection for seamless multilingual conversations, and enterprise-grade security (including HIPAA compliance). -
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VoiceBun
VoiceBun
VoiceBun is an open source, no-code voice-agent builder that lets you create, configure, and deploy AI-powered conversational assistants entirely via natural-language prompts. It combines speech-to-text, large-language models, and text-to-speech into a unified platform where you define your agent’s goals, initial greeting, tool integrations and data sources; VoiceBun automatically generates the underlying conversational logic, state management and API connectors needed to handle inbound and outbound calls for support, scheduling, lead qualification and more. The web-based interface gives you mobile-friendly access and isolated deployments through user-specific subdomains, while built-in analytics surface call transcripts, usage metrics, success rates, and sentiment trends. Integration includes options for telephony, webhook actions for external workflows, and role-based access controls with encrypted credentials for enterprise security.Starting Price: $20 per month -
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ElevenAgents
ElevenLabs
ElevenLabs Agents is a platform for building, deploying, and scaling intelligent conversational AI agents that can speak, type, and take action across phone, web, and application environments. It enables developers and teams to create real-time agents that interact naturally with users through voice and text, combining speech-to-text, large language models, and text-to-speech into a unified system that functions like a human conversation partner. It allows agents to resolve customer issues, automate workflows, answer questions, and execute tasks based on connected data sources and predefined logic, making interactions both accurate and context-aware. These agents can be customized with knowledge bases, system prompts, and tools that enable them to access external systems, execute custom logic, and perform actions beyond simple responses. They support multimodal capabilities, meaning they can read, speak, and interpret inputs while handling conversational dynamics.Starting Price: $5 per month -
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ECHO by Zencia AI
Zencia AI
ECHO by Zencia is a SaaS platform for building, deploying, and managing production-ready AI voice agents. Create AI receptionists, sales agents, customer support assistants, recruiters, or custom AI voice employees without the complexity of integrating telephony, speech-to-text, large language models, text-to-speech, and workflow automation from scratch. ECHO combines persistent memory, custom knowledge bases, knowledge-gap detection, and intelligent workflows to deliver natural, context-aware voice conversations. Connect your CRM, calendars, and business tools to automate inbound and outbound calls, qualify leads, schedule appointments, answer customer queries, and execute business actions from a single dashboard. With multilingual support, analytics, call history, and centralized agent management, ECHO enables startups, SMBs, and enterprises to deploy scalable Voice AI that remembers context, takes action, and helps automate business communication. -
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OmniDimension
OmniDimension
OmniDimension is a Conversational AI platform that helps businesses automate customer conversations across voice, web, and WhatsApp. Users can create AI voice agents for lead generation, appointment booking, customer support, collections, outbound calling, and inbound call handling without coding. The platform includes built-in telephony, AI-powered outbound campaigns, CRM integrations, workflow automation, knowledge base support, multilingual conversations, and real-time analytics. Businesses can connect tools like HubSpot, Salesforce, Google Calendar, Slack, Zapier, Make, n8n, and custom APIs to automate customer interactions and business workflows. OmniDimension enables organizations to deploy AI agents in minutes, scale customer engagement 24/7, and improve response times while reducing operational costs. -
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Consio
Consio
Consio helps Shopify brands recover more revenue by turning phone into a real sales and support channel. The AI Voice Agent answers inbound calls automatically, handles order status and delivery questions, sends tracking links by SMS during conversations, and transfers calls to human agents when needed. For sales teams, Consio helps call abandoned checkouts, VIP buyers, repeat customers, and other high intent shoppers with full Shopify context. Teams can run outbound campaigns with their own agents or with trained human agents provided by Consio. Every call, SMS, voicemail, and campaign is connected back to Shopify orders, so brands can see which conversations created revenue. -
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VoAgents
VoAgents.ai
VoAgents.ai offers a cutting-edge AI voice agent solution designed to reshape the way businesses interact with customers. Capable of managing both inbound and outbound calls, our AI-driven agents simulate natural and human-like conversations. VoAgents.ai is an advanced AI voice agent platform built to transform how businesses connect with their customers. Designed to handle both inbound and outbound calls, our AI agents deliver natural, human-like conversations that elevate customer engagement and streamline operations. Whether you're managing sales, support, follow-ups, or appointment scheduling, VoAgents.ai ensures consistent, 24/7 communication across industries like iGaming, marketing, real estate, restaurants, retail, and finance. Our voice agents are trained to understand your business needs, respond intelligently, and integrate seamlessly with your existing CRM and workflows.Starting Price: $99/month -
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Verint Open CCaaS
Verint
Verint Open CCaaS is a next-generation CCaaS platform for today’s consumers. AI-powered and built to deliver business outcomes, now. Increase capacity while simultaneously elevating CX in your contact center. The AI-powered platform drives tangible ROI targeted to your most pressing business challenges. Keep the investments that are still working in your ecosystem, no rip and replace is needed. Traditional CCaaS software is telephony-focused and requires a large workforce to connect each customer to a human resource. By leveraging a team of AI-powered bots, Verint Open CCaaS allows brands to increase capacity while elevating CX. Our next-generation contact center platform was built to increase CX automation across voice and digital channels, delivering AI business outcomes now. Verint Open CCaaS Essentials offers a complete set of digital capabilities for the contact center. Companies can select a mix of digital and voice agents for a blended approach. -
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Contiinex
Contiinex
AI-based quality audit as a service for insurance, healthcare, consumer banking, & retail with 100% data security. Automate all QA parameters across customer interactions on phone, email, chat & social channels. Contiinex cloud-based dialer with inbuilt WhatsApp/voice/SMS bot capabilities can now help your agents engage seamlessly with their clients for both inbound & outbound campaigns. Get a centralized dashboard with a 360° view of your business process. With Contiinex WhatsApp business API, you can automate your customer process for sales, service, or support for marketing, pre-purchase, or post-purchase engagement. It is supported by a unified dashboard giving an in-depth view of all your customer engagement metrics. With Contiinex you can now monitor 100% of all customer interactions for both voice & non-voice as against a sample of 1-2% quality audits. Eliminate fraud by accessing risk at the right instance & improve process efficiency. -
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babelforce
babelforce
Personalize experiences that draw on customer data from your CRM, Helpdesk or any SoR. Automate outbound dialing for proactive support or lead engagement at any scale. Create smooth customer journeys with zero hassle hand-offs between any contact channels. Help customers help themselves with automated voicebots, IVR and messaging. Create any customer experience with simple, intuitive tools. Automate key tasks by adding pre-built babelforce functions to your workflows. -
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Cybells Dialer
Cybells Technologies
Cybells Dialer is call center auto dialer software with enhanced features. This is the best auto dialer for outbound and inbound campaigns. There are strong functionalities and features such as the predictive dialer, preview dialer, auto dialer, power dialer etc. Cybells auto dialer can be integrated with your existing CRM. Artificial Intelligence (AI) plays a vital role to operate any business. Voice bots and Chatbots are the best AI tools to enhance customer experience. These AI modules are multilingual, intelligent, and user-friendly. This can engage 1000 times more customers at a very low cost. Voice bots and Chatbots modules offer enterprise efficiency and live agent independence in all major languages. Integrated tools, knowledge bank access, and communication among employees when they are live to empower them for enhanced customer experience and engagement -
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Botcadence
Botcadence
Botcadence is an AI customer engagement platform that enables businesses to build and deploy AI voice and chat agents for sales, marketing, customer support, and lead generation. It supports WhatsApp Business, website chat, and voice channels, including inbound and outbound calling. Businesses can automate lead capture, qualification, customer conversations, product and service inquiries, follow-ups, appointment scheduling, reminders, campaigns, and human handoffs. Voice agents can handle inbound calls, qualify callers, route conversations, conduct outbound campaigns, and perform automated follow-ups using multilingual AI voices. WhatsApp capabilities include business messaging, templates, campaigns, automated conversations, and lead engagement. Botcadence also provides conversation analytics, call history, campaign management, sentiment analysis, spam detection, retry and follow-up workflows, CRM/helpdesk integrations, and knowledge-based AI agents trained on business documentation.Starting Price: $0 -
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OpenGreet
OpenGreet
OpenGreet is an AI voice agent platform built for businesses in Singapore, Malaysia and the broader APAC region. The platform automates inbound and outbound business calls including sales, lead qualification, appointment scheduling, customer support, surveys, and lead re-engagement. Purpose-built for APAC, OpenGreet supports Singapore English, Mandarin, Bahasa Melayu, and other regional languages and dialects. The platform handles conversations dynamically, adapting to unpredictable customer responses rather than following rigid scripts. OpenGreet serves businesses across real estate, healthcare, financial services, e-commerce, insurance, education, logistics, and more. The platform is PDPA compliant with full call analytics, conversation transcripts, sentiment analysis, and CRM integration, giving businesses complete visibility into every customer interaction.Starting Price: $200 -
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VoiceSpin
VoiceSpin
VoiceSpin, a veteran in outbound sales, harnesses 16 years of industry experience to offer a comprehensive platform integrating AI and automation. Utilizing VoiceSpin streamlines outbound sales, enhances productivity, and refines agent training. Its features eradicate manual tasks, freeing time for closing deals and hitting targets. Seamless integration ensures a smooth workflow sans system switching. Key features: AI Auto Dialer, Bulk SMS, Coaching Tools, International DIDs, Local Presence, CRM Integration, Real-time Call Monitoring, Reporting & Analytics, Speech Analyzer. Getting started with VoiceSpin is a breeze; sales teams can schedule a demo to explore its capabilities. Seamless integration and initiation of outbound calls yield immediate productivity gains and improved sales outcomes.Starting Price: $36/user/month -
42
RevisitCare
RevisitCare
Omni-call AI voice agent platform | The Future of AI-Powered Pet Care RevisitCare is a voice AI agent platform for petcare businesses that rely on phone calls for appointment bookings. RevisitCare responds to incoming calls instantly around the clock, responds to enquiries, books, reschedules, or cancels appointments, and automatically runs follow-up and reminder calls to customers at the scheduled time. RevisitCare is designed to support petcare businesses so your team can spend more time with the pets. RevisitCare is available in 30+ languages including US English, British English, Spanish, French, German, Italian, Malay, Hindi, Tamil, Telugu, and more. RevisitCare handles natural language conversations, so callers can easily switch between languages and yet they can stay connected with the conversation. Direct sync with AVImark, Cornerstone, and Neo for veterinary practices, plus CSV/API upload for grooming, boarding, and pet-sitting platforms are possible.Starting Price: $10/month -
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OpenAI Presence
OpenAI
OpenAI Presence is an enterprise product for deploying trusted AI agents across customer-facing and internal workflows. The platform helps organizations build voice and chat agents that can answer questions, resolve issues, use company systems, take approved actions, and escalate to human teams when needed. Presence combines model reasoning with policies, guardrails, standard operating procedures, simulations, evaluations, and escalation rules. Each deployment starts with a specific workflow, such as billing support, insurance claims, customer service, outbound sales, or employee IT requests. Codex-powered improvement workflows help teams review production sessions, identify gaps, test proposed updates, and approve controlled changes after launch. Built for eligible enterprise customers, OpenAI Presence helps companies put AI agents into production with reliability, governance, and deployment support from OpenAI teams and partners. -
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Safigo Reception
Safigo
Safigo Reception is a done-for-you AI voice receptionist for Canadian small businesses. When a customer calls and the owner cannot pick up, Safigo answers in two rings, qualifies the call, books the appointment, and texts the owner the details. Built on OpenAI gpt-realtime with Twilio for telephony and LiveKit for audio routing. Speaks 11 languages out of the box: English, Spanish, Portuguese, Mandarin, Punjabi, Hindi, Vietnamese, Ukrainian, Tagalog, French, and Arabic. Designed for traditional service trades that do not want another app or dashboard to learn: plumbers, electricians, HVAC, dental, real estate, hair salons, accountants, lawyers, restaurants. Three CAD monthly tiers: Plug & Play (100 setup + 500/mo) for pre-built verticals, Built for you (1,000 + 500/mo) for any other single-phone business, Built for you Multi (2,000 + 1,000/mo) for multi-phone or multi-location. Setup fully managed by Safigo. 60-day ROI guarantee. Canadian-built, headquartered in Port Moody, BC.Starting Price: $500 CAD/month -
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FonadaLabs
FonadaLabs
FonadaLabs is a voice AI platform that provides enterprise-grade infrastructure and APIs for building voice agents on Indian telephony networks. The platform offers a complete voice pipeline that includes telephony hosting, noise cancellation, speech recognition, voice models, and text-to-speech capabilities within a unified API environment. FonadaLabs supports over 23 Indian languages with speech recognition optimized for regional accents and telephony use cases. The platform enables real-time voice streaming with ultra-low latency, enterprise security, and India-based data residency for compliance and sovereignty requirements. Businesses can also leverage specialized voice agent language models, tool-calling support, and natural-sounding Indian voice generation for customer interactions and automation.Starting Price: $5 -
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Plura
Plura
Plura is an AI-first omnichannel conversational automation platform that lets businesses design, deploy, and scale intelligent voice, SMS/RCS, and web chat agents that handle inbound and outbound customer interactions with context-aware, stateful memory, built-in compliance, and carrier-grade infrastructure so every conversation is personalized and continuity is maintained across channels. It includes a no-code drag-and-drop workflow builder for visual design of adaptive conversation flows, an AI predictive dialer for automated outreach, a Unified AI Inbox that consolidates and preserves full interaction history across calls, texts, and chats, and enterprise-grade compliance and security features such as SOC 2, HIPAA, ISO certifications, real-time TCPA/DNC scrubbing, and audit trails to support regulated industries. Plura’s agents can automate tasks like lead qualification, appointment scheduling, reminders, support routing, surveys, follow-ups, and notifications. -
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EBoo
EBoo.ai
EBoo is a real-time AI voice platform that enables businesses to build, deploy, and manage intelligent voice agents for customer support, sales, and operational use cases. The platform automates voice-based interactions such as inbound customer queries, outbound follow-ups, lead qualification, appointment scheduling, and routine operational calls with natural, human-like conversations. EBoo allows teams to design and customize AI voice agents based on their specific workflows and business needs. It integrates seamlessly with existing systems and tools, enabling smooth data exchange and automated actions during live calls. The platform is built for scalability, ensuring reliable performance even at high call volumes.Starting Price: $49/month -
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Feather
Feather
Feather is an AI-powered voice agent platform that lets businesses create, customize, deploy, and manage intelligent phone call automation that sounds human and handles real tasks at scale, supporting both inbound and outbound calling with context-aware memory, multilingual understanding, seamless warm handoffs to humans, and native telephony essentials like hold music and voicemail detection; its agents can access company knowledge bases for accurate answers, integrate with calendars and CRMs, book appointments, follow up on leads, and automate repetitive communication workflows so teams never miss opportunities and can focus on higher-value work. Built for production-grade reliability and enterprise use, Feather includes observability and quality testing tools to ensure consistent call performance, supports integrations via APIs and webhooks, and can be white-labeled for agencies and software providers while meeting compliance and data-security standards. -
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Voicing AI
Voicing AI
Voicing AI is an enterprise-grade agentic voice AI platform designed to automate customer interactions through humanlike voice agents that can both converse and take real-time actions during calls. It enables businesses to handle inbound and outbound phone calls 24/7 using AI agents that understand queries, respond naturally, and execute tasks such as updating CRM systems, retrieving data, or completing workflows without human intervention. It is built around proprietary “large action models” that allow agents not only to communicate but also to perform operations across integrated systems, significantly accelerating task execution. It supports multilingual conversations in over 20–30 languages and incorporates high emotional and contextual intelligence to handle complex customer interactions with accuracy and empathy. -
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LazyTyper
LazyTyper
LazyTyper is a free, high-performance AI voice typing application that converts spoken words into text up to three times faster than manual typing with around 90% accuracy, significantly reducing the need for edits and speeding up workflow for emails, notes, documents, coding, and chats. It offers users a choice of 12 professional speech-to-text models, including DouBao Voice for high-accuracy Chinese dictation, ElevenLabs for better coding variable name formatting, Groq Whisper for fast and reliable output, Mistral Voxtral, AssemblyAI, and five fully local models that support offline use and protect privacy, all within a lightweight app that runs smoothly on Windows and macOS with minimal memory usage. LazyTyper handles seamless multilingual input (including mixed Chinese, English, Japanese, and more) in the same sentence without manual switching and integrates easily with daily tasks to boost productivity while keeping the application free and ad-free.Starting Price: Free
