Audience
Call centers and businesses looking for a cloud call center software solution for their business needs
About Telemation
Database Systems Corp. (DSC) has been providing call center technology and computer software solutions to businesses and organizations since 1978. Telemation, our CRM software application, was built on the premise that providing timely information provided in a professional manner is the key to any business. But the flexibility to change is just as important in this dynamic business environment. We developed our contact center software with this concept from the very beginning. That is why so many call center managers, with unique and changing requirements, have chosen and continue to use Telemation software as their solution. When you need to quickly implement a new program or change existing campaigns, Telemation is the solution of choice. Telemation is CTI enabled with our call center phone system which features outbound predictive dialing and inbound call distribution (ACD) and Interactive Voice Response (IVR). Plus our phone system supports Text To Speech capability.
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Pricing
Starting Price:
$25 per month
Integrations
No integrations listed.
Company Information
Database Systems
Founded: 1978
www.databasesystemscorp.com/pstelemation.htm
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Product Details
Platforms Supported
Windows
Training
Documentation
In Person
Support
Phone Support
Online
Telemation Frequently Asked Questions
Telemation Product Features
Call Center
Call Recording
Database
IVR / Voice Recognition
Predictive Dialer
Real-time Chat
Reporting/Analytics
Blended Call Center
Call Logging
Call Scripting
Campaign Management
Escalation Management
Inbound Call Center
Manual Dialer
Outbound Call Center
Progressive Dialer
Queue Management
IVR
Call Recording
Voice Mail
Call Center
Call Logging
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Predictive Dialer
Call Recording
Call Monitoring
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Telephony
IVR / Voice Recognition
Predictive Dialer
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration
