Audience
Individuals, small & large organizations. | Customer Experience, Market Research, HR, Digital.
About SurveyLab
SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more.
System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.
Pricing
Integrations
Company Information
Product Details
SurveyLab Frequently Asked Questions
SurveyLab Product Features
360 Degree Feedback
Customer Experience
Customer Satisfaction
Forms Automation
Market Research
Polling
Pre-employment Testing
Survey
SurveyLab Additional Categories
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"SurveyLab provides result-oriented surveys." Posted 2021-10-04
Pros: 1. SurveyLab can be easily integrated with third-party application for more features.
2. The surveys created on Survey Lab are intuitive and fun to attempt by the user.
3. The creation of surveys does not take a lot of time.
4. The user interface is user-friendly.Cons: 1. Honestly, I haven't found any con of this software in my usage, it does what it claims.
Overall: SurveyLab is one of the best tool to create surveys that are fun to attempt and easy to make. It allows the user to customize the surveys according to the theme and topic of the survey.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Get survey done in one click" Posted 2021-06-23
Pros: It can be share over any social media.
It has the most responsive interface.
It let you make forms from templates and sample designs.
I have been making forms for getting feedback.
You will get accurate data from it.Cons: No cons as per say but it could have more user friendly dashboard.
Overall: You can make a perfect looking, high quality and interactive form from it.
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It has very useful tools.
You can interpret and view data collected in real-time.
Trust worthy in terms of data accuracy. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Make quality forms easily" Posted 2021-06-01
Pros: The sample forms gets updated regularly.
Data accuracy is very high.
Everything can be monitored while form is active.
It has very precise colour scheme.Cons: It is new in the market.
It doesn't have trial version.Overall: I have used it to make wonderful form for my patients.
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You can add sub question and options as well.
The data processing is optimised.
You can make multiple forms at ease. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Feedback Guru" Posted 2021-05-25
Pros: I have used a lot of platforms to make feedbacks but my finest experience was with this platform.
You get all the necessary tools at one place.
It has templates to help you.
You can send it to anyone.Cons: I am using it since last year and I have not felt any major issues with it.
Overall: Monitoring data in real time helps you know if you need to make changes in the form or not.
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It has beautiful interface.
All the supporting tools are effective. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Know what people wants to say" Posted 2021-05-24
Pros: I have been using it to take feedbacks, it helps me know what are the things my coworker wants and what are changes I need to make in the working environment.
It is easy and very handy.
Tools are really helpful.Cons: Not that famous and needs a few modifications in the user-interface.
Price is nice but should involve more things.Overall: You can use it to make the best and easy feedback forms.
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Tools are well organised and fulfil all your needs.
You can make nearly all kind of feedback forms. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Collect feedback like a pro" Posted 2021-05-21
Pros: You get everyone's feedback at one place which can be categorised and stored accordingly.
You can share it via email or link which makes it easy to spread.
No knowledge of technology needed to use it.
The data collected by it, can be trusted with no doubts.Cons: It has a good price.
Nothing to complaint but interface could be more fun.Overall: I have been using it to improve drawbacks of my administration.
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It gives you most reliable data in such a format like data it telling its own story.
You need not to roam, you get everything on dashboard. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Seamless and Optimized " Posted 2021-05-15
Pros: It is straightforward to use.
It can be integrated with other software.
It is simpler yet effective than other form makers.
Demo forms and samples are provided for all kind of forms.Cons: Data interpretation should be more pictorial.
The price must be revised to a more reasonable amount.Overall: It is way better than any other survey form maker due to its generic and user-friendly interface.
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You can analyse and make changes in form in real-time.
It is the most affordable in the market. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best way for Data Collection " Posted 2021-05-15
Pros: It can be used to make a well-structured feedback form with just one click.
There are predesigned forms for all sort of categories.
It gives accurate and detailed results of all surveys.
I have been using it for making effective forms in no time.Cons: Price could be more reasonable.
The trial version should have more features.Overall: The best thing about it is that you can use it as a plugin in many days to day applications.
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It has amazing addons to make feedback forms detailed without making it bothering. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Best Survey tool, to collect user feedbacks" Edited 2020-10-23
Pros: It doesn't require any HTML coding to build surveys.
Integrates with Zendesk to collect feedbacks direct from the support page.
Minimal and intuitive Surveys, which makes surveys interesting.Cons: The custom header and brand logo have many limitations.
Overall: SurveyLab is productive software to collect user feedbacks using its survey builder.
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With SurveyLabs you can build flexible surveys without HTML and also integrate with Zendesk support to directly collect feedbacks from the support page. -
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent Survey platform" Edited 2020-08-27
Pros: Here are the things I liked about SurveyLab:
* Zendesk and Salesforce integration.
* Powerful Survey builder tool.
* Professional pre-built templates.
* Best to create a customer experience and research surveys.Cons: No cons, it's n outstanding survey platform.
Overall: It is the best survey builder platform. Overall I use SurveyLab I create an online survey without any coding. The survey UI and templates have very professional designs. It's integration with Zendesk is the best.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy and Effortless Survey" Edited 2020-07-09
Pros: #1- It helps to gather information about user experience using it's Survey.
#2- Very easy and well structured platform
#3- Its have built-in CRM and helpdesk functionality to use.Cons: #1- We had a very positive experience with this platform.
Overall: SurveyLab is a survey tool to get feedback and user experience form, users. We are very impressed with its functionally and easy to build the structure. It's a great platform.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great tool for 360 Feedback " Posted 2019-10-31
Pros: Great software for 360 Feedback surveys. System provides easy way to manage contacts and allows people that provide assessment to see all contact that are waiting for the review. This is amazing, as 360 surveys usually take over a month and require multiples surveys to be completed by each participant.
Cons: Don't find any. Support team is very responsive which is additional plus.
Overall: Great software for 360 Feedback and Satisfactions Surveys. I strongly recommend it. Not only for HR teams.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Great survey software" Posted 2019-08-08
Pros: MySurveyLab is easy to use. I was able to create a survey in minutest without a need to read manual. This is a great thing. The surveys look great on any device.
Cons: I can't find any.
Overall: The software just does the job. I highly recommend it.
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