Alternatives to Strategy Overview
Compare Strategy Overview alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Strategy Overview in 2026. Compare features, ratings, user reviews, pricing, and more from Strategy Overview competitors and alternatives in order to make an informed decision for your business.
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1
ConnectWise SIEM
ConnectWise
ConnectWise SIEM (formerly Perch) offers threat detection and response backed by an in-house Security Operations Center (SOC). Defend against business email compromise, account takeovers, and see beyond your network traffic. Our team of threat analysts does all the tedium for you, eliminating the noise and sending only identified and verified treats to action on. Built with multi-tenancy, ConnectWise SIEM helps you keep clients safe with the best threat intel on the market. -
2
ConnectWise Automate
ConnectWise
Solve IT problems at the speed of business with ConnectWise Automate. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. It offers teams the ability to discover all devices and users that need to be proactively monitored, remove delivery roadblocks, and support more endpoints without adding headaches or head count. -
3
ConnectWise RMM
ConnectWise
Don’t settle when it comes to managing your clients’ IT infrastructure. Exceed their expectations with ConnectWise RMM, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. With the number of new vulnerabilities rising each year, smart patching procedures have never been more important. We automatically test and deploy patches when they are viable and restrict patches that are harmful. Get better protection for clients while you spend less time managing endpoints and more time growing your business. It’s tough to locate, afford, and retain quality talent. In fact, 81% of IT leaders say it’s hard to find the recruits they need. Add ConnectWise RMM, NOC services and get the expertise and problem resolution you need to become the advisor your clients demand—without adding headcount. -
4
Syncro
Syncro
Syncro offers the first Extended Monitoring and Management (XMM) platform purpose-built for midsized MSPs and internal IT teams. The unified platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale profitably. Syncro delivers powerful automation, native AI capabilities, deep Microsoft 365 integration, and seamless support for 50+ third-party tools—enabling teams to reduce complexity, cut costs, and uncover new revenue opportunities. Its transparent per-user pricing model and commitment to continuous innovation make it an ideal solution for modern IT operations. Learn more at syncromsp.com or follow Syncro on LinkedIn. -
5
SuperOps
SuperOps
SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.Starting Price: $79/tech/month -
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ConnectWise PSA
ConnectWise
ConnectWise PSA, formerly ConnectWise Manage, is a robust business management platform made for companies that offer, service, and support technology. Trusted by more than 100,000 users, ConnectWise PSA offers a wealth of features that enables teams to achieve greater accountability, operational efficiency, and profitability. The platform comes with help desk, time tracking and billing, project management, account management, agreements, sales and marketing, procurement, and reporting tools. -
7
ConnectWise ScreenConnect
ConnectWise
ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools. Raise the bar for remote support and reduce customer downtime. Give technicians the ability to deliver superior service through reliable, direct connections to access desktops, mobile devices, and more when needed. Fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. Not sure which version you need? Try all the features and we'll guide you on the best fit for your situation. Free 14-day trial, no credit card required.Starting Price: $27 per month -
8
ConnectWise Cybersecurity Management
ConnectWise
Define and Deliver Comprehensive Cybersecurity Services. Security threats continue to grow, and your clients are most likely at risk. Small- to medium-sized businesses (SMBs) are targeted by 64% of all cyberattacks, and 62% of them admit lacking in-house expertise to deal with security issues. Now technology solution providers (TSPs) are a prime target. Enter ConnectWise Cybersecurity Management (formerly ConnectWise Fortify) — the advanced cybersecurity solution you need to deliver the managed detection and response protection your clients require. Whether you’re talking to prospects or clients, we provide you with the right insights and data to support your cybersecurity conversation. From client-facing reports to technical guidance, we reduce the noise by guiding you through what’s really needed to demonstrate the value of enhanced strategy. -
9
HappySat
Invarosoft
HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.Starting Price: $49 per month -
10
CloudRadial
Azurative
Show Your Clients What a Modern MSP Looks Like. In one single white-labeled client portal, powered with automation, provide Ticketing, Service Catalog, Reporting, vCIO/QBR Automation, Client Training, Client Communication, and a Client Intranet. Fully integrated with Office 365, ConnectWise, Autotask, Syncro or BMS. A single integrated and secure platform to run all of your client touch points. Create a seamless and automated client experience all the way from ticketing to account management. Showcase your service catalog and make it easy to work with and buy from your MSP. The information clients provide about their IT problems and the information you need to fix them are rarely the same thing. That’s why CloudRadial has fully customizable intake questions and ticket triaging. To get the info you need and get it to the right place. Your client wants to use a client portal to request service from you, but you have to give them a reason to use it.Starting Price: $195 per month -
11
Propel Your MSP
Propel Your MSP
Powerful MSP IT Roadmap App for vCIOs. Create 5-Year client IT Roadmap plans with accuracy and speed using continuously updated warranty, purchase date and end-of-life information. Better plan for upcoming projects, agreement changes, asset replacement, warranties, etc. Prepare quarterly reports for QBRs in a fraction of time. Allow clients to budget ahead with accurate plans for cloud, hardware, software and services. Generate reports, budgets and summaries for quick review customized with branded colors, logos, etc. Find help features in the product for ease-of-use and ongoing support.Starting Price: $79 per month -
12
Thread
Thread Magic
Thread is an AI-powered Service Desk platform built for MSPs that delivers agentic triage, automation, and seamless chat experiences — all without code. Designed to deploy in under 30 minutes, Thread integrates instantly with your PSA tools like ConnectWise, Autotask, and HaloPSA. Its AI agents automate intake, categorize tickets, and generate recaps and time entries, saving technicians up to 19 minutes per request. With a unified inbox, teams can manage conversations from Teams, Slack, or Messenger in one responsive workspace. Thread boosts operational efficiency, cuts overhead, and transforms the client experience with faster resolutions and 1:1 or group chat support. It’s the fastest way to scale your MSP service desk while maintaining exceptional service quality. -
13
DeskDirector
DeskDirector
With DD Tech you can work on your ConnectWise and Autotask tickets anywhere, on any device. Fully customizable Service Catalog and superior Custom Forms to give quick and relevant first-contact support to your users. Stay connected to your users and keep providing excellent service with DD Chat. Send templated emails that allow the user to add notes to the tickets or start chats with your techs. From sharing tickets with clients to dynamic service experiences - DeskDirector can meet the needs of your MSP.Starting Price: $97 per month -
14
MSPDarkIntel
MSPDarkIntel
MSP Dark Intel is a specialized dark web monitoring platform built by MSPs for MSPs, designed to help managed service providers protect their clients and generate recurring revenue. It monitors over 500 billion breached assets in real time, providing immediate alerts for compromised credentials and detailed breach reports. The platform supports multi-client management through an intuitive dashboard and integrates seamlessly with popular tools like ConnectWise, Autotask, Microsoft 365, Slack, and Teams. MSP Dark Intel offers unlimited prospecting scans and reports, helping MSPs identify and convert new clients easily. With no long-term contracts and month-to-month billing, it provides flexibility and minimal overhead. Thousands of MSPs use this platform to boost client retention, grow predictable monthly revenue, and deliver critical cybersecurity services. -
15
AI Autopilot
AI Autopilot
AI Autopilot is an advanced agentic AI automation platform designed specifically for MSPs to streamline IT operations with intelligent automation. It provides specialized AI agents that handle ticket triage, prioritization, routing, escalation, and SLA monitoring with MSP-grade accuracy. The system integrates natively with major PSA, RMM, documentation, and automation tools like ConnectWise, Autotask, Ninja RMM, IT Glue, Liongard, and Rewst. By automating repetitive tasks, AI Autopilot helps MSPs resolve tickets faster, reduce labor costs, and deliver 24/7 support coverage. Users can even enable ticket creation directly from Microsoft Teams and Slack for a frictionless support experience. With upcoming integrations like MCP, CrewAI, LangChain, and deep RPA orchestration, the platform continues to evolve into a next-generation multi-agent AI infrastructure for MSPs.Starting Price: $99/month -
16
ScalePad Lifecycle Manager
ScalePad
Lifecycle Manager Pro gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with business goals, and prove long-term value. Lifecycle Manager X gives MSPs advanced tools to scale Customer Success—bringing together client context, goals, and detailed budgets to deliver tailored IT strategies that build trust, spark smarter conversations, and drive strategic growth with every client.Starting Price: $149/month -
17
vCIO Hero
Invarosoft
vCIO Hero is a QBR-focused virtual CIO platform built for managed service providers (MSPs) that streamlines strategy reviews by combining intelligent ICT audit tools, traffic-light risk assessments, and “Good/Better/Best” structured recommendations via a visual solution builder. It includes features such as ICT overview, audit with commentary, multi-option recommendation modules, and a Kanban-style roadmap for strategic planning. It integrates with PSA and RMM tools to sync data and supports branded client portals for transparent quarterly business reviews. Unique in its focus on both compliance reporting and sales conversion, vCIO Hero helps MSPs simplify stack complexity, reduce costs, and drive faster buying decisions through proven sales psychology. Available individually or as part of Invarosoft’s Stack Saver bundles, it's designed to replace standalone tools like ScalePad Lifecycle Insights and vCIO ToolBox.Starting Price: $199 per month -
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Kaseya BMS
Kaseya
Kaseya BMS is a next-generation Professional Services Automation (PSA) software designed to boost productivity by simplifying IT service delivery and business operations. It provides a single console to manage ticketing, project and task management, billing, quoting, and remote support. With AI-powered tools for faster ticket resolution and integrated documentation, Kaseya BMS helps IT teams streamline workflows, improve collaboration, and deliver exceptional customer service efficiently. -
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ScalePad Cognition360
ScalePad
ScalePad Cognition360 transforms ConnectWise PSA ticket data into powerful, predictive business intelligence designed specifically for managed service providers. It offers over 130 interactive, drill‑down reports and benchmarks that surface root‑cause insights related to profitability, technician efficiency, ticket dynamics, project performance, agreement renewals, and more. By offloading reporting to a dedicated data warehouse, Cognition360 minimizes impact on production systems while enabling historical trend analysis and “what‑if” forecasting. Built-in machine learning and AI provide predictive analytics, allowing MSP executives and vCIOs to identify capacity constraints, hidden cost drivers, client-level profitability, and operational bottlenecks, often resulting in a 10–15 % increase in profitability. Integration is seamless for ConnectWise Manage users, requiring minimal setup and leveraging existing Power BI licenses for accessible report visualization.Starting Price: $449 per month -
20
Support Fusion
Support Fusion
Support Fusion is a zero-code integration platform built for Managed Service Providers (MSPs) who work with enterprise clients. Our software automates ticket sync between ITSM platforms (like ServiceNow, Jira, Zendesk) and MSP PSA tools (like ConnectWise, Autotask, HaloPSA). We enable bi-directional syncing of tickets, statuses, comments, and attachments - so both sides stay up to date without double handling. MSPs save hours each week, avoid SLA breaches, and get accurate reporting without manual effort. Designed for mid-to-large MSPs serving enterprise accounts, Support Fusion eliminates rework and unlocks growth by turning support data into structured service intelligence. Get started in minutes with prebuilt connectors and guided setup - no custom scripts or development needed.Starting Price: $500 -
21
Kaseya VSA
Kaseya
Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. With VSA, users get access to the fastest remote control powerful discovery, reliable patch management, and monitoring and security tools in a single solution. Thus, helping to increase IT staff productivity, service reliability, and systems security. A Unified IT Management solution to not only deliver better service but to transform the business. Kaseya’s IT Management solution increases IT teams’ efficiency by providing seamless workflows across tools, drives improved service delivery and business productivity See for yourself why thousands of IT departments use Kaseya VSA IT Management software to centrally manage and automate all of IT. You ought to be able to deliver more value with less service delivery costs. Kaseya VSA provides IT departments with the IT Management tools they need to proactively manage their systems from a unified platform. -
22
BeeCastle
BeeCastle
Monitor your most critical business metrics, measure team activity and use our proven methodology for up-sell and cross-sell across your team BeeCastle has reviewed +$5bn in sales activity and +10 million business interactions to train our recommendation engines, checklists and AI driven prompts so you can approach account management with confidence BeeCastle plugs-in to your software and is fully automated - Microsoft Outlook, Teams, Xero, ConnectWise Manage, Datto AutoTask, HaloPSA, and much more.Starting Price: $299/month -
23
Accordo
Accordo
Get an at-a-glance view across your clients of their Office 365 licenses so you can zero in on who you need to engage with to optimize and improve their cloud spend. Quickly drill down into clients with the most licenses unassigned, and revenue at risk to quickly assess what changes may be needed and how they can optimize and right-size cloud spend. View all clients’ secure scores in one place to quickly identify and target clients with initiatives to improve their security posture. Quickly reconcile your Office 365 billing details and identify discrepancies. If you have ConnectWise Manage or Autotask, discrepancies are identified automatically. Instantly view recommendations to drive client engagement, accelerate monthly revenue and discover pull through projects for future customer engagement planning.Starting Price: $0.30 per user per month -
24
ScalePad Lifecycle Insights
ScalePad
Lifecycle Insights offered MSPs a better way to deliver vCIO services. Now, ScalePad has built these tools into our customer success powerhouse: Lifecycle Manager X. Lifecycle Manager X gives MSPs advanced tools to scale Customer Success, bringing together client context, goals, and detailed budgets to deliver tailored IT strategies that build trust, spark smarter conversations, and drive strategic growth with every client.Starting Price: $149/month -
25
Autotask PSA
Datto, a Kaseya company
Datto’s Autotask Professional Services Automation (PSA) is a powerful and intuitive cloud-based PSA platform providing a singular view of the entire business - enabling MSPs to centralize business operations and make data-driven decisions to improve service, productivity and profitability. Autotask PSA allows MSPs to run all aspects of their business at peak efficiency. It combines all the mission-critical tools necessary to run a managed services business. Autotask PSA centralizes operations and provides instant understanding through customizable dashboards and widgets, enabling you to make data-driven decisions. Autotask PSA does not require extensive testing, maintenance, or updates and has a proven track record of consistently delivering 99.99% uptime and unmatched security. PSA is the central hub for any MSP providing a single pane of glass view across the business and increasing efficiency through automating workflows.Starting Price: $50 per user per month -
26
Kaseya Quote Manager
Kaseya
Revolutionize sales with Kaseya Quote Manager. Transform your sales process. Streamline quoting, procurement and boost revenue. Your strategic advantage in sales awaits. Unlock unprecedented profitability with our intuitive cloud platform, enabling all staff to effortlessly quote and sell, driving MSP success. Our intuitive drag-and-drop editor streamlines quote creation, ensuring polished, branded quotes. Say goodbye to the 20-minute ordeal – a time-saving solution for MSPs. Enhance efficiency, reduce rebuilds and expedite sales with modern electronic quotes. Say goodbye to manual, time-consuming hardware procurement. Our automation eliminates rework, streamlining the process for greater efficiency. While traditional tools lack electronic ordering, we offer this modern solution to reduce manual steps and supercharge your productivity. -
27
Warranty Wizard
Invarosoft
Warranty Wizard is an IT asset and warranty lifecycle management platform tailored for MSPs, delivering in-depth desktop and server warranty reports with just a click. It integrates seamlessly with PSA and RMM tools, enabling auto-synchronization of asset data and producing branded PDF lifecycle and sales-focused reports instantly. It features configurable device rules to flag end-of-life hardware, a centralized dashboard and pipeline view for workstations and servers, and sales insights that help MSPs identify and prioritize devices due for review or refresh. Setup requires under 10 minutes, and clients can easily assess asset health and procurement needs via visual audits and replacement recommendations. Designed to compete with ScalePad Lifecycle Manager, Warranty Wizard simplifies asset oversight, supports vendor integrations, and drives proactive service and revenue opportunities, all within an intuitive, one-click reporting environment.Starting Price: $99 per month -
28
TimeZest
TimeZest
Does scheduling meetings waste time in your day? TimeZest integrates seamlessly with ConnectWise Manage as part of your calendar, activity and ticketing workflow. Just decide when to initiate a scheduling request and let TimeZest do the rest! TimeZest is scheduling for ConnectWise Manage at its best, empowering your clients to find and book the time that works for them. Choices are made based on your team’s real-time availability, confirmed with automatic calendar invites, and followed up with non-invasive reminders. Tickets are updated automatically within ConnectWise Manage for an enjoyable, organic workflow extension, streamlining the scheduling process for faster ticket resolutions. With TimeZest, it’s truly effortless for your staff to directly schedule with clients from within ConnectWise Manage.Starting Price: $65 per month -
29
Humanize IT
Humanize IT
Humanize IT is a communication and QBR acceleration platform for MSPs that replaces presentations with structured, conversational client engagement. It operates via a four-step framework powered by coaching, premade templates, automated assessments, budgeting tools, and branded client dashboards. It integrates with PSA systems to sync opportunities and data, simplifies QBR preparation (saving 6–12 hours per review), and delivers client engagement scores, whitespace analysis, and personas (vCIO, CISO, etc.) to guide meaningful discussions. Through weekly coaching and a peer community, MSP teams adopt strategic selling habits and build trust-based relationships. Humanize IT helps transform technical exchanges into value-based conversations, boosting client retention, upsell success, and MSP profitability, while its SOC 2-certified framework ensures reliable delivery at scale.Starting Price: $349 per month -
30
Owlytica
Owlytica
IT resellers face the very complex process of selling, tracking and renewing IT assets - but it doesn't have to be this way. Going beyond simply quoting, Owlytica simplifies the process of selling and renewing IT assets, converting line items into valuable assets for contract, renewals, ticketing and upselling. Now IT resellers can have a tool to streamline operations and enhance profitability. Ideal for VARs and MSPs, get quoting, renewal management and IT asset management in one unified platform. Save time and increase margins by capturing every renewal, analyzing pricing and upselling using the data you already have. -
31
HaloPSA
Halo Service Solutions
HaloPSA is a modern and intuitive Professional Services Automation (PSA) solution, designed for Service Providers. With HaloPSA’s cloud platform, manage your entire business, modernise your customer experience and automate your service. As an all-inclusive platform, take advantage of all the features including Billing, Project Management, Reporting, time tracking and much more. Furthermore, take advantage of over 50 integrations to centralise your systems. Overall, HaloPSA is trusted by 100,000+ teams from 50+ countries, including global organisations such as Atos, NEC and Gijima.Starting Price: $35 per user per month -
32
StratoZen
ConnectWise
Cut the cost and reduce the complexity of delivering cybersecurity with StratoZen. MSPs require the best in cybersecurity to keep their clients secure. ConnectWise now offers StratoZen co-managed SIEM solutions and SOC-as-a-Service that integrate with your current security offerings to closely monitor and work within your system. StratoZen was built with service providers in mind, offering unmatched flexibility and high levels of accuracy—so you can take your security practice to the next level. Enjoy the benefits of a comprehensive SIEM-as-a-service solution that’s fully hosted in the cloud—without the hassle or high expense. SIEM systems and output are complex. A co-managed SIEM does all the heavy lifting for you—so you always get the highest level of both value and security. Avoid the headache that comes with building and maintaining an in-house Security Operations Center (SOC) with StratoZen’s flexible SOC options. -
33
Unified Office
Unified Office
Unified Office, Inc. is a leading Managed Services Provider of Business Class Communications Services to Small and Medium-sized Businesses. Unified Office is a provider of fully managed business VoIP services, integrating a quality and support program that starts with a prospect engagement, through a site survey, network and call quality assessment process, and extends all the way through the integration, testing, deployment and support lifecycle. Around the clock, we proactively monitor all end-to-end service assets (on-premise, private/public cloud, hardware, software, quality, availability), using specially developed diagnostic tools. Our commitment to supporting our business customers and resellers is paramount. Internet of Things (IoT) solutions have generally been marketed to and purchased by large enterprises. There are huManaged VoIP services provider Unified Office has extended its year-old Internet of Things (IoT) operational performance service. -
34
Asio by ConnectWise
ConnectWise
Asio™ by ConnectWise®: The platform for top IT solution providers. When you need cutting-edge cloud technology, infinite scalability, and unmatched speed and performance, you need Asio™. With this platform, you’ll start solving the problems that come with disjointed systems, including inefficiencies and redundant tasks. Your business will be a lean, mean ITSP machine with our security-first experience that boosts your business operations, amplifies intelligent monitoring and automation, drives rapid innovation, and more. Take control of your business operations and your bottom line with Asio™ . Amp up your business operations with an MSP-approved collection of software, including a PSA, quote and proposal automation, next-gen IT documentation, and real-time business intelligence. With unparalleled performance, these tools put you in the driver’s seat on the road to business maturity. Supercharge your service delivery and customer satisfaction with less effort. -
35
myITprocess
IT Glue
Elevate client relationships with myITprocess, an all-encompassing IT strategic planning solution that creates client-facing executive summaries, IT roadmaps, and interactive QBR presentations. Showcase IT success and boost acceptance rates by 40%. Forge a steady revenue stream by consistently discovering opportunities across all clients. Transform technology risks into revenue with a clear IT roadmap and QBR framework. Close deals with interactive business reviews, redefining MSP success and maximizing revenue opportunities from the start. IT planning doesn’t have to be a drag. Make the QBR planning process easy and painless with a customizable IT roadmap and recommendations that you can effortlessly turn into an interactive presentation for streamlined discussion. By regularly assessing your clients’ environments, identifying gaps in their tool stack, and uncovering potential risks, myITprocess allows you to discover countless revenue opportunities for your clients. -
36
Euladox
Rythium Technologies
Euladox ITAM allows you to get visibility and control of your assets throughout its entire life-cycle, drive down costs and get the maximum return on investment. Single Source of Truth with a Centralized ITAM Database. Euladox is an enterprise application for IT operations consisting of very deep IT Asset Management functionality with an equally excellent Incident Management module. Built modularly with Automated discovery of all IT Assets, Asset CMDB, Software inventory, License Management, Warranty & AMC, Consumables management, Contracts Management & Omni-Channel Incident Management. Managers of IT Infrastructure constantly need exact information of the location, identity and configuration of IT assets (hardware & software). The data on contracts, warranties, support agreements, budgets also needs to be available to the IT managers. The IT Asset Management process with an automated tool reduces the labor and errors associated to satisfy the above requirements. -
37
ScalePad Backup Radar
ScalePad
ScalePad Backup Radar is an automated, cloud-native backup monitoring and reporting solution designed specifically for managed service providers. It consolidates backup statuses across servers, workstations, VMs, and NAS devices from over 300 integrations (including major RMM, PSA, and backup tools), presenting them in a customizable dashboard. It highlights gaps, supports trend analysis, and surfaces only actionable alerts through intelligent ticketing that groups, appends, and auto-closes notifications to avoid noise. Backup Radar also delivers color-coded, white-label reports with flexible scheduling, which can be embedded within ScalePad’s Lifecycle Manager for unified client insights. It adheres to SOC 2 Type II and ISO 27001 cybersecurity standards and offers seamless API-powered PSA ticket integrations to automate incident workflows and maintain compliance.Starting Price: $99 per month -
38
Planview Barometer
Planview
Align your portfolios to deliver strategic change with Planview Barometer Integrated Portfolio Management software. Planview Barometer (formerly BarometerIT) enables business and IT leaders to assess and prioritize enterprise projects and portfolios to support strategic decision-making across the organization. Make better decisions faster by understanding the relationships between projects, capabilities, and applications. Track the portfolio lifecycle as items move from ideas to initiatives and beyond. Visualize your project portfolio roadmap and understand how your strategy impacts resources and budgets. Planview adopts a culture of security and holds confidentiality of customer information as its highest priority. Planview adheres to stringent standards and regulations and undergoes independent validation of compliance. -
39
Accelo
Accelo
Accelo is used and loved by professional service businesses around the world to manage their client work, profitably. The end-to-end cloud-based platform manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance. Having client communications, activities and work centralized in a single platform, you always know where things are without having to ask for a status update. Accelo streamlines workflows and increases efficiency across the business and teams to enhance visibility and coordination, helping leaders to run the business and professionals to focus on the most important work. By harnessing powerful automation, managers are enabled to deliver projects on-time and within budget with ease.Starting Price: $24 / User / Product / Month -
40
Cynomi
Cynomi
MSSPs, MSPs, and consulting firms leverage Cynomi's AI-powered, automated vCISO platform to continuously assess client cybersecurity posture, build strategic remediation plans, and execute them to reduce risk. SMBs and mid-market companies increasingly need proactive cyber resilience, and ongoing vCISO services to assess their security posture, enhance compliance readiness, and reduce cyber risk. Yet managed service providers and consulting firms have limited resources and expertise to handle the work involved in providing virtual CISO services. Cynomi enables its partners to offer ongoing vCISO services at scale, without scaling their existing resources. With Cynomi’s AI-driven platform, modeled after the expertise of the world’s best CISOs, you get automated risk and compliance assessments, auto-generated tailored policies, and actionable remediation plans with prioritized detailed tasks, task management tools, progress tracking, and customer-facing reports. -
41
InfoAsset Planner
Autodesk Water Infrastructure
InfoAsset Planner, is a renewal and replacement roadmap so you can stay ahead of asset deterioration and prioritize renewal projects based on your available capital budget. Whether it is NASSCO-certified CCTV inspections, focused electrode leak location (FELL), or acoustic sensor data, InfoAsset Planner can intake and process your inspections to drive repair and replacement plans. Assess risk of structural failure to prioritize assets in a flexible way. Leverage deterioration models to statistically predict future pipe failures, including failure definition, sensitivity analysis, cohort models, and regression analysis that includes non-linear regression curves. Prepare a rehabilitation plan to get actionable decisions for each asset based on your desired logic. Consider condition, risk, and budget to determine the right action, at the right time, in a way that is justified and repeatable. -
42
Simplesat
Pronto Holdings
Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!Starting Price: $99/month -
43
Spiceworks MSP
Spiceworks
With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course! -
44
Cetaris Fixed Asset
Cetaris
Cetaris Fixed Asset is designed to track, manage, and optimize the maintenance of your facility and assets. Empower your team with the tools to manage maintenance every day. Drive a return on investment with tools to improve asset reliability, increase warranty capture, strengthen data integrity, manage energy consumption, and streamline part and labor practices. Automate preventive maintenance scheduling to keep your assets running longer. Predict and prevent asset failures to extend lifecycles and reduce downtime. Visualize moments along your critical path to optimize operations in real-time. Use your preferred classification method to bolster corporate decision-making. Track asset warranty agreements and flag warrantable parts and assets directly from the work order. Get highly visible warranty reporting, and gauge the value of agreements to impact future decision-making. -
45
Startly
Startly Labs
Startly is an all-in-one IT Service Management (ITSM) and Professional Services platform built by IT professionals for IT professionals. Designed for service delivery organizations, it unifies project management, service desk, asset tracking, and financial management in a single solution. Startly helps teams streamline operations, resolve tickets faster, and monitor profitability—all while maintaining customer satisfaction through real-time SLA tracking and surveys. The platform includes a CMDB, change management, and knowledge base tools that enhance operational visibility and compliance. With measurable results like 80% faster project completion and 85% lower application costs, Startly empowers IT businesses to operate efficiently and profitably. Simple to deploy and easy to scale, Startly is the smarter way to manage IT services end to end.Starting Price: $8 per month -
46
Viaduct
Viaduct
Viaduct uses patented AI to discover hidden patterns in complex time series data, enabling manufacturers and operators of connected assets to transform their data into lower warranty costs, less downtime, and better customer experience. By identifying anomalies weeks or months earlier than conventional warranty analysis, Viaduct automatically isolates affected populations based on factors such as build, line, duty cycle, and environment. The platform provides a unified, structured view of all connected asset data in one place, allowing for automatic issue detection, accelerated investigation, and asset risk prediction. Manufacturers and operators utilize Viaduct to lower warranty costs by identifying systemic quality issues months before traditional approaches, reducing total warranty expenses by an average of 12%. They also reduce unplanned downtime by 23% through AI-driven failure prediction and prevention, and by building customized maintenance plans for every asset. -
47
ConnectSecure
ConnectSecure
ConnectSecure is an all-in-one SaaS vulnerability and compliance management platform built for managed-service providers to secure client environments, manage risk, and scale security services profitably. It performs continuous vulnerability assessments and asset discovery across networks, servers, endpoints, cloud services, web apps, and external infrastructure; it includes both agent-based or “probe/lightweight” scanning and external attack-surface scanning. It identifies open ports, misconfigurations, out-of-date software, exposed systems, cloud-environment risks, and web-application vulnerabilities, surfacing over 230,000 known CVEs, daily updated from public vulnerability databases. ConnectSecure also automates patching for many applications, offers compliance-management tools aligned with major frameworks (e.g., GDPR, HIPAA, PCI DSS, CIS, NIST, ISO), and delivers continuous monitoring of cloud, on-premises, and hybrid environments. -
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ITFlow
ITFlow
Free open source ITGlue alternative - Client IT Documentation, Ticketing, Invoicing and Accounting Web Application for MSPs (Managed Service Providers). ITFlow consolidates common MSP requirements (ticketing, wiki/docs, CMDB and accounting) into one tool. ITFlow is primarily targeted towards Managed Service Providers but may also be suitable for internal IT departments.Starting Price: Free -
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Invarosoft
Invarosoft
Customer Experience Software Built for MSPs & IT Teams. Improve your CX, Productivity, Security & Communication by front-ending your PSA or ITSM tool with; Apps, Bots, Forms, Approvals, Sentiment Analysis, Push, Client Portal + more. Customize your App per client and increase customer satisfaction and NPS scores. It's one pane of glass customers love. Reduce support tickets by up to 10% with ITSupportBot™. Use our embedded 'Self-Service Bot' to stop unnecessary tickets and 'Smart Engineer Bot'. Improve engineer productivity by getting right ticket information the 1st time! Engineers are happier doing less admin. Get a powerful unique selling proposition that helps you deliver a remarkable experience, beat the competition and win more MRR deals.Starting Price: $189 per month -
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Ivanti Neurons for ITAM
Ivanti
Ivanti Neurons for ITAM consolidates your IT asset data to track, configure, optimize, and strategically manage hardware, server, client, virtual, cloud, and software assets through their full lifecycle, from procurement and invoicing through deployment to disposal. It delivers real-time discovery, automated reconciliation, and normalization to pre-populate a centralized asset repository that integrates with service-management CMDBs for up-to-date information and streamlined request handling. A companion mobile app lets you search, update fields, check incidents, and apply automated quick actions on the go. The product catalog and asset repository store identifying data, lifecycle status, stock levels, location, warranty, and vendor performance, while barcode scanning accelerates bulk lookups and updates. Cost and contract visibility features calculate and track IT spend, asset age and value, and manage contract terms to inform negotiations.
