Audience

Sales and marketing teams across all industries and company sizes

About SAP CRM

SAP solutions go beyond traditional CRM software. In addition to core CRM functionality, they provide in-memory technology and Big Data insights to help you drive contextual, personalized customer engagement in real time – across any channel or line of business. Get the deep customer and social insights you need to make an impact in every deal – anytime, anywhere. Deliver contextual, individualized customer experiences across all channels and make every customer feel like your only customer. Provide a personalized digital shopping experience with our solutions for mobile, social, and e-commerce. Give your service reps the customer visibility and real-time problem-solving tools they need to win loyalty and cut costs.

Integrations

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Company Information

SAP
Founded: 1972
Germany
www.sap.com

Videos and Screen Captures

SAP CRM

SAP CRM

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

SAP CRM Frequently Asked Questions

Q: What kinds of users and organization types does SAP CRM work with?
Q: What languages does SAP CRM support in their product?
Q: What other applications or services does SAP CRM integrate with?
Q: What type of training does SAP CRM provide?

SAP CRM Product Features

CRM

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Marketing Automation Integration Supported
Mobile Access Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Lead Scoring Not Supported
Quotes / Proposals Not Supported
Territory Management Not Supported

Lead Management

Lead Segmentation Supported
Pipeline Management Supported
Activity Tracking Not Supported
Campaign Management Not Supported
Lead Capture Not Supported
Lead Distribution Not Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Prospecting Tools Not Supported
Source Tracking Not Supported

SAP CRM Additional Categories