Audience

Businesses searching for a solution to improve their customer services and increase sales

About Capsule

The smart simple online CRM. Build stronger customer relationships, make more sales and save time. Be more organized with your customer information in one place. Easily track conversations, know the history and deliver more personal experiences. Feel in control of your sales as you tailor your pipeline to match your sales process and easily spot the deals in need of attention and those about to land. Make more informed business decisions as you easily spot the activities having the most impact on your sales figures with our insightful reports. Shape Capsule around your teams so they only see the information they need. Focus their activity and report on their progress. Capsule works seamlessly with popular applications such as G Suite, Mailchimp, Xero and many more. With caller ID and a reminder to make a note in your CRM after a call, Capsule Mobile keeps you organized wherever you are. Access all of Capsule on Android and iPhone.

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Pricing

Starting Price:
$18 per user per month
Pricing Details:
Professional Plan: $18 per user per month
Teams Plan: $36 per user per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5
More Reviews Write a Review

Company Information

Zestia
Founded: 2009
United Kingdom
www.capsulecrm.com

Videos and Screen Captures

Play Video Capsule Screenshot 1 Capsule Screenshot 2
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Videos
Support
Phone Support
Online

Capsule Frequently Asked Questions

Q: What kinds of users and organization types does Capsule work with?
Q: What languages does Capsule support in their product?
Q: What kind of support options does Capsule offer?
Q: What other applications or services does Capsule integrate with?
Q: Does Capsule have a mobile app?
Q: What type of training does Capsule provide?
Q: Does Capsule offer a free trial?
Q: How much does Capsule cost?

Capsule Product Features

CRM

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported
Internal Chat Integration Not Supported
Lead Scoring Not Supported

Contact Management

Activity Management Supported
Appointment Management Supported
Contact Database Supported
Contact History Supported
Contact Import/Export Supported
Customer Pipeline Supported
Interaction Tracking Supported
Lead Management Supported
Sales Pipeline Management Supported
Email Marketing Not Supported
Group Management Not Supported
Prospecting Tools Not Supported
Search / Filter Not Supported
Segmentation Not Supported
Shared Contacts Not Supported
Social Media Integration Not Supported

Lead Management

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Sales Forecasting

Dashboard Supported
Graphical Data Presentation Supported
Performance Metrics Supported
Sales Trend Analysis Supported
Competitor Analysis Not Supported
Correlation Analysis Not Supported
Dynamic Modeling Not Supported
Exception Reporting Not Supported
Modeling & Simulation Not Supported
Statistical Analysis Not Supported

Capsule Additional Categories

Capsule Verified User Reviews

Write a Review
  • A Capsule User
    Gallery Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to Use CRM"

    Posted 2020-05-22

    Pros: This CRM is a very user friendly and easy software to learn. One of the best features is the feature called "tracks" that helps in setting up a path or flow of tasks to be done while working on a lead. It also offers good integration support. Also it is fairly inexpensive.

    Cons: The UI is pretty basic and doesn't have all the features you might be used to seeing on more complex (and more expensive) CRMs, for instances there is no live-chat feature.

    Overall: This CRM is an excellent tool for a small-medium sized company as it covers most basic tasks accomplished by a CRM software. The price point is hard to beat, however the there are less feature, so it's true to say you get what you pay for.

    Read More...
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