Audience
For Enterprise call centers, sales, and customer service teams.
About Ricochet360
Ricochet360 is an all-in-one dialer, CRM, and marketing automation platform for enterprises call centers, and sales and customer service teams. Ricochet360 enables teams to call leads and close deals much faster; manage all prospects, calls, and emails; route and track inbound phone calls; and streamline time-consuming marketing and sales tasks all from one platform. The solution is also highly customizable to fit a team's specific needs and budget.
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Pricing
Starting Price:
$100.00/month/user
Pricing Details:
Cloud phone system - $15 per user per month
CRM - $50 per user per month
Cloud phone, dialer and CRM - $100 per user per month
Cloud phone, predictive dialer, and CRM - $140 per user per month
CRM - $50 per user per month
Cloud phone, dialer and CRM - $100 per user per month
Cloud phone, predictive dialer, and CRM - $140 per user per month
Free Trial:
Free Trial available.
Integrations
Company Information
Ricochet360
Founded: 2010
United States
www.ricochet360.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Ricochet360 Frequently Asked Questions
Ricochet360 Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Quotes / Proposals
Territory Management
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Database
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Instant Retrieval
Recording Bookmarking
Event Triggered Recording
File Transfer
On-Demand Recording
Scheduled Recording
Screen Activity Recording
Video Call Recording
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Text to Speech
Voice Customization
Voice Mail
Survey Management
Marketing Automation
Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation
Social Marketing
A/B Testing
Artificial Intelligence
Content / Blogging Platform
Landing Pages / Web Forms
Lead Scoring
Search Marketing
Website Visitor Tracking
Telephony
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Auto-Dialer
