Audience
Brand Management solution for companies
About Reputology
Google, Facebook and local search directories, employee review sites, app directories, etc. Track reviews written about your locations, products and services, from 1 easy-to-use dashboard. Over 80% of consumers expect a response within 24 hours of their online post. Get automated email notifications to stay on top of new reviews and reply directly from the Reputology interface. Track how your team is following up on & responding to reviews with our native workflow tool. Reputology also lets you escalate issues to the right team members so that your team can deliver top shelf customer service. Responding to negative reviews is already an intimidating task, even if you're experienced at dealing with unhappy customers. Turning this into a scale-able process for your entire organization can be even more daunting. But consistency is key for having a high-quality response, escalation and resolution.
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Pricing
Starting Price:
$49 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Reputology
Founded: 2013
United States
reputology.com
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Product Details
Platforms Supported
Cloud
Training
Live Online
Webinars
Support
Phone Support
Online
Reputology Frequently Asked Questions
Reputology Product Features
Brand Management
Project Management
Approval Process Control
Artwork Management
Asset Management
Change Management
Fulfillment Distribution
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
360 Degree Feedback
Call Reporting
Reputation Management
Response Management
Review Monitoring
Sentiment Analysis
Campaign Management
Gamification
Review Generation
Social Media Metrics
Social Media Monitoring
White Label
Social Media Marketing
Analytics
Keyword Filtering
Multi-Account Management
Post Scheduling
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
