Audience

Anyone looking for a Revenue Intelligence platform

About Rafiki

Understand how customers are really engaging with your reps in sales conversations. Then turn them into Revenue. Captures and understands who said about what in your customer calls, and delivers insights that help increase predictable revenue. Let’s face it. Customers have many things on their mind. Know what topic matters to them so you can better guide your conversations. Captures calls, transcribes with state of the art AI transcription, figures out who asked what, when, about what, and organizes it with deals, accounts, prospects. Understands interactions by prospect/rep, tags and summarizes by topic, captures KPIs and contrasts topic patterns that move deal through stages. Connect critical KPIs such as deal risks and other topic patterns by stage, rep to revenues. Use insights to build successful sales teams and predictable revenue. Top closers engage in subtle ways that make them who they are.

Integrations

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Company Information

Rafiki AI
Founded: 2020
United States
getrafiki.ai/

Videos and Screen Captures

Rafiki Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Online

Rafiki Frequently Asked Questions

Q: What kinds of users and organization types does Rafiki work with?
Rafiki works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Rafiki support in their product?
Rafiki supports these languages: English.
Q: What kind of support options does Rafiki offer?
Rafiki offers support via online.
Q: What other applications or services does Rafiki integrate with?
Rafiki integrates with: Aircall, Close, Oracle CRM On Demand, Dialpad Support, Microsoft Dynamics 365, Five9, Gmail, Google Calendar, Google Meet, HubSpot CRM, HubSpot Customer Platform, Microsoft Outlook, Microsoft Teams, Outreach, Pipedrive, Salesforce, Salesloft, Slack, Dialpad Connect, Cisco Webex, InsideSales Playbooks, Zendesk Talk, Zoho CRM, Zoom Phone, and Zoom.
Q: What type of training does Rafiki provide?
Rafiki provides training in the form of live online.

Rafiki Product Features

Conversation Intelligence

Call Recording Not Supported
Call Recording Cloud Storage Not Supported
Call Transcription Not Supported
Call Analytics Not Supported
Topic Tags Not Supported
Topic-Based Analytics Not Supported
AI Insights Not Supported
Call/Meeting Sharing Not Supported
Call Snippets Not Supported
Account Health Alerts Not Supported
Sales Coaching Not Supported
Win/Loss Analysis Not Supported
Video Conferencing Analytics Not Supported

Revenue Intelligence

Alerts / Notifications Not Supported
Dashboard Not Supported
Actionable Insights Not Supported
Video Call Interactions Not Supported
Phone Call Interactions Not Supported
Email/Message Interactions Not Supported
CRM Interactions Not Supported
Call Scoring Not Supported
Market Intelligence Not Supported
Sales Coaching Not Supported
Pipeline Visibility Not Supported
Conversation Intelligence Not Supported

Rafiki Additional Categories