Audience

Anyone looking for a Revenue Intelligence platform

About Rafiki

Understand how customers are really engaging with your reps in sales conversations. Then turn them into Revenue. Captures and understands who said about what in your customer calls, and delivers insights that help increase predictable revenue. Let’s face it. Customers have many things on their mind. Know what topic matters to them so you can better guide your conversations. Captures calls, transcribes with state of the art AI transcription, figures out who asked what, when, about what, and organizes it with deals, accounts, prospects. Understands interactions by prospect/rep, tags and summarizes by topic, captures KPIs and contrasts topic patterns that move deal through stages. Connect critical KPIs such as deal risks and other topic patterns by stage, rep to revenues. Use insights to build successful sales teams and predictable revenue. Top closers engage in subtle ways that make them who they are.

Integrations

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Company Information

Rafiki AI
Founded: 2020
United States
getrafiki.ai/

Videos and Screen Captures

Rafiki Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Online

Rafiki Frequently Asked Questions

Q: What kinds of users and organization types does Rafiki work with?
Q: What languages does Rafiki support in their product?
Q: What other applications or services does Rafiki integrate with?
Q: What type of training does Rafiki provide?

Rafiki Product Features

Conversation Intelligence

Call Recording
Call Recording Cloud Storage
Call Transcription
Call Analytics
Topic Tags
Topic-Based Analytics
AI Insights
Call/Meeting Sharing
Call Snippets
Account Health Alerts
Sales Coaching
Win/Loss Analysis
Video Conferencing Analytics

Revenue Intelligence

Alerts / Notifications
Dashboard
Actionable Insights
Video Call Interactions
Phone Call Interactions
Email/Message Interactions
CRM Interactions
Call Scoring
Market Intelligence
Sales Coaching
Pipeline Visibility
Conversation Intelligence

Rafiki Additional Categories