Audience

Businesses interested in a solution to manage customer data, leads, and multi-channel messaging to increase sales

About Qiscus

Engage your customers through 20+ channels in one platform and give the best customer experience with Qiscus. Convert leads, handle complaints, and market your products with our features. Multiple Channels are integrated into one dashboard, WhatsApp, Facebook, Instagram, LiveChat, and many more. Put a chat widget on your website and mobile apps. Complete analytics about your customers, agents, and channels. Integrate with many other systems for automation and scaling. Thousands of businesses have delighted millions of customers with Qiscus’ solutions, conquering competition with cutting-edge innovation. Maximize customers’ trust in every part of their journey. Remove lead leakages and slow responses. Welcome your customers on one unified platform and manage their profiles with CRM. Answer inquiries, introduce your product and segmentize customers with CRM and tagging. Provide efficient and structured support with multichannel inbox.

Pricing

Starting Price:
$50 per month
Free Trial:
Free Trial available.

Integrations

API:
Yes, Qiscus offers API access

Ratings/Reviews

Overall 0.0 / 5
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features 0.0 / 5
design 0.0 / 5
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Company Information

Qiscus
Indonesia
www.qiscus.com/id

Videos and Screen Captures

Qiscus Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
In Person
Support
Online

Qiscus Frequently Asked Questions

Q: What kinds of users and organization types does Qiscus work with?
Q: What languages does Qiscus support in their product?
Q: What other applications or services does Qiscus integrate with?
Q: Does Qiscus have an API?
Q: What type of training does Qiscus provide?
Q: Does Qiscus offer a free trial?
Q: How much does Qiscus cost?

Qiscus Product Features

Cloud Communication Platform

Audio / Video Conferencing
File Sharing
Call Recording
Call Routing
Fax Management
Call Center
Chat / Messaging
IVR / Voice Recognition

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components

Conversational Marketing

Multi-Channel Communication
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Product Recommendations
Video Chat

Customer Communications Management

Multi-Channel Communications
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Service

Live Chat
Appointment Management
Self Service Portal
Queue Management
Workflow Management
Surveys & Feedback
Knowledge Base
Alerts / Escalation
Performance Metrics
Call Center Management
Virtual Assistant
Social Media Integration
Email Management

Customer Success

Health Score
Usage Tracking / Analytics
Account Alerts
Win / Loss Analysis
Customer Lifecycle Management
Onboarding
Account Management
Customer Engagement
Revenue Management
Communication Management