Alternatives to Q+ Cross Platform IQ
Compare Q+ Cross Platform IQ alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Q+ Cross Platform IQ in 2026. Compare features, ratings, user reviews, pricing, and more from Q+ Cross Platform IQ competitors and alternatives in order to make an informed decision for your business.
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Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
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Boost.ai
Boost.ai
Introducing the world’s most user-friendly no-code, no-fuss conversational AI platform. Powered by proprietary self-learning AI, and equipped with an enterprise-ready feature set, the boost.ai platform is the fastest, easiest and most scaleable way for enterprises to automate and streamline internal business processes and external customer interactions. Boost.ai utilizes deep learning and natural language processing (NLP) technologies with its proprietary automatic semantic understanding (ASU) technology to interpret and respond to queries via a chatbot or applications like Skype, Messenger, and Slack. It offers a host of features such as centralized information repository, authentication management, pre-defined templates, language detection, conversational IVR, and more. Gain insights into conversation data, quality rating, and other metrics via analytics and statistics to optimize customer engagement, with support for Microsoft Teams, Zendesk, Salesforce and more. -
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Amazon Lex
Amazon
Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions. With Amazon Lex, the same deep learning technologies that power Amazon Alexa are now available to any developer, enabling you to quickly and easily build sophisticated, natural language, conversational bots (“chatbots”). With Amazon Lex, you can build bots to increase contact center productivity, automate simple tasks, and drive operational efficiencies across the enterprise. As a fully managed service, Amazon Lex scales automatically, so you don’t need to worry about managing infrastructure. -
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Jenie
Sensiple
Getting you ready for future CX challenges with Intelligent chatbots. The quality of your brand's customer conversations can make or break your brand. So, it's important that you give every single conversation the attention it deserves. And what better way to do it than enhancing it with the unlimited potential of Artificial Intelligence. At Sensiple, we are keenly aware that Conversational AI is pivotal for providing personalized, proactive, and perceptive conversations that delight customers. Our Intelligent Chatbot, Jenie is our strong effort to bring together technology, people, processes, information, and service in a smooth conversational experience, where every customer and employee's voice is heard and responded to. Powered by natural language processing and multi-lingual capabilities, Jenie can be your tireless, round-the-clock customer support touchpoint with the near-human conversational capability to understand the contexts of your users’ queries. -
5
Spine
Spine
Be the first to market with cutting-edge AI capabilities while your competitors are still trying to catch up. Open up new revenue streams by integrating AI as a power-up with minimal modifications to your existing codebase. Delight users with a real assistant that executes tasks and offers real-time data insights, proactively understanding user intent. Our team provides consistent maintenance, ensuring your AI agent remains updated and efficient. Build onboarding flows and wizards that ingest large datasets, normalize it to fit your data models and helps users get faster to first value. Allow users to extract valuable insights from their data using natural language questions. Spine can query their database, process the data and return accurate intelligence. -
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Graphlogic GL Platform
Graphlogic
Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs). Key components: - Conversational AI Platform - Natural Language understanding - Retrieval augmented generation or RAG pipeline - Speech-to-Text Engine - Text-to-Speech Engine - Channels connectivity - API builder - Visual Flow Builder - Pro-active outreach conversations - Conversational Analytics - Deploy everywhere (SaaS / Private Cloud / On-Premises) - Single-tenancy / multi-tenancy - Multiple language AIStarting Price: $75/1250 MAU/month -
7
Bandora.OM
Bandora
A virtual Facility Manager that push commercial buildings to operate efficiently, keep spaces comfortable, detect and notify anomalies. Seamlessly integrated with your BMS. Everything starts with a very good and odd conversation. High expertise (Energy, Big Data, IoT, AI), passion for new challenges and a considerable ambition, are the essential ingredients for a successful startup. At Bandora we are passionate about solving the challenges of operating commercial buildings at peak efficiency and occupants comfort. We leverage Artificial Intelligence to provide real time command and control of a building’s energy system. The solution Bandora.OM, is BMS and IoT device agnostic and is designed to complement, not replace, existing investments in Building Automation systems. -
8
faciliCAD
faciliCAD | by Spatial Innovations
faciliCAD® is a Computer-aided Facility Management solution, used to Manage, Track, Query, and Report your facility's Spaces People and Assets. Built from years of experience in the industry, faciliCAD is the direct result of end user feedback, requests, and in some cases, even partnerships with our clients. We offer a cost effective and simplified way to add intelligence to CAD drawings that expands value beyond the design project, and adds to the life of your building(s). Facility management starts with and revolves around your space. We are available to assist you in migrating your current plans to a CAD format that will be the basis for spatial and employee locating, reporting and managing. Empower your management strategy with accurate information about your most valuable resource. Efficient access to and use of Single Source of Truth data empowers your managers’ decision-making. -
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Hyro
Hyro
Hyro is the world’s first adaptive communications platform. Featuring plug & play conversational AI and natural language automation, Hyro empowers enterprises to flex their processes and messaging across their most valuable platforms, services, and channels—including contact centers, chat solutions, SMS, and more. Say goodbye to rigid chatbots and voice assistants running on intent-based flows that constantly break. With the adaptive advantage for enterprise, Hyro is ushering in a new age of conversational technologies that are quick to deploy, easy to maintain, and simple to scale—conserving vital resources while generating better conversations, more conversions, and revenue-driving insights. -
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NuBot Ai
Nuvento
Nuvento is a New Jersey-based chatbot development services company that develops chatbots cost-efficiently to meet your organization’s knowledge management, customer support, self-service and related business needs. Our AI chatbots enhance your enterprise’s communication and personal assistance capabilities with real-time automated conversations with users in natural language making users capable of solving their queries on their own. We develop chatbots for enterprises that understand user intent and can respond to employees or customers according to data stored in the enterprise. Nuvento’s chatbot development expertise gives us the edge in enabling your enterprise to solve real business problems by developing a simple AI chatbot solution. Our chatbots enable retailers like you to get the most of conversational commerce. You can use chatbots we develop to let your customers interact with you. They can get purchase advice and basic customer support as well. -
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Manage business tasks smoothly by deploying powerful conversational AI interfaces with our end-to-end bot building platform. SAP Conversational AI is a collection of natural language processing services. As the conversational AI layer of SAP Business Technology Platform, it enables users to build and monitor intelligent chatbots in one interface to automate tasks and workflows. Build powerful enterprise chatbots quickly with low-code development and integration with the SAP ecosystem. Provide outstanding customer and employee experiences using chatbots and take the lead in the conversation-driven economy. Deliver personalized conversations at scale anytime, anywhere, and on any device using our proprietary multilingual natural language processing (NLP) technology. Automate time-consuming tasks from business processes so your resources can focus on value-added tasks.
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Zaion
Zaion
Zaion automates high volumes of calls and assists advisors on a daily basis. Discover callbots, voicebots, chatbots, messagingbots. Processing of higher value-added tasks, better availability for the customer, versatile and cross-functional, and increased employee satisfaction and lower staff turnover. Voice-signal analysis which can detect tone, emotions, and gender. Security, data protection, and GDPR compliance. Thanks to its intuitive interface, the Botcenter® is an integrated supervision and activity-management tool that revolutionizes the analysis of conversations in real time. The callbot is a software program capable of understanding customer intentions in natural language and providing a precise response according to the context. In the course of time and through machine learning, bots become more intelligent and efficient. It has the most advanced cognitive capabilities on the market with models developed for every industry and thus allows the automation of many use cases. -
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FacilitySight
FacilitySight
FacilitySight is a smart facility analytics platform that takes raw sensor data, such as door counts, environmental signals, and occupancy flows, and transforms it into actionable insights that help teams understand how spaces are used, plan resources, reduce crowding, and improve safety with a privacy-first approach that counts people without tracking identities. It provides real-time occupancy monitoring across zones, rooms, and outdoor spaces with sub-second updates and historical patterns, space utilization analytics that reveal peak periods and underused areas, and predictive forecasting that anticipates visitor traffic based on patterns and external factors. FacilitySight also includes automated alerting for capacity, safety, and environmental conditions, comprehensive reporting with exportable dashboards and scheduled delivery, and fleet-wide views so multi-site teams can compare performance across branches, parks, or facilities from a unified dashboard. -
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DaveAI
DaveAI
DaveAI is a Conversational Experience Cloud designed to help enterprises create personalized and engaging customer journeys using artificial intelligence. The platform combines conversational AI, lifelike avatars, and immersive visualizations to deliver interactive digital experiences across multiple channels. It enables businesses to deploy AI agents that assist with guided selling, product discovery, lead capture, and customer engagement. DaveAI integrates technologies such as natural language processing, speech recognition, and real-time personalization to create intelligent conversations with users. Its multi-dimensional affinity engine analyzes customer behavior and product attributes to predict the most relevant recommendations. The platform can be deployed across web platforms, kiosks, messaging apps like WhatsApp, and other digital touchpoints. -
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Context Magnet
MM39 s.r.o.
Context Magnet is an AI-native platform that transforms your existing website content and internal documents into an intelligent, 24/7 digital assistant. Designed for SMBs, E-commerce stores, and Digital Agencies, it bridges the gap between static FAQs and real-time customer engagement. Context Magnet uses advanced RAG (Retrieval-Augmented Generation) to "read" your site and files. It doesn't just search for keywords; it understands the *context* of a user’s query to provide human-like, accurate answers based strictly on your data. Key Features & Capabilities: Instant Knowledge Sync: Enter your URL, and our crawler maps your site structure automatically. Use our "Flash Sync" to keep the AI updated as your site grows. Deep Document Intelligence: Upload PDFs, DOCX, or TXT files. The AI indexes docs to answer complex "How-to" questions Proactive Lead Capture: Move beyond support. Our AI identifies buying intent (like pricing or integration questions) & naturally captures leads.Starting Price: €7/month/capacity pack -
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Feedyou Platform
Feedyou
Feedyou is a conversational and generative AI platform that enables companies to build, deploy, and manage AI-powered virtual assistants, including text chatbots, voicebots, emailbots, and AI knowledge bases, to automate repetitive communication and support tasks across websites, mobile apps, phone systems, messaging channels, and internal systems, improving engagement, response times, and efficiency. It lets users create and customize assistants without coding, supports multilingual natural language understanding, and integrates with systems such as CRMs, ERPs, ATS, helpdesk, and e-commerce tools to deliver personalized interactions and automate FAQs, customer service inquiries, HR and back-office tasks, ecommerce support, internal IT helpdesk queries, and more. Feedyou’s AI virtual assistants can make and receive calls, understand caller intent in context, handle simultaneous interactions, and escalate to live agents when needed. -
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SI-FAMAbusiness
Spillmann Informatik
The most user-friendly and reliable facility management software in Switzerland. SI-FAMAbusiness is ideal for small to medium-sized companies, retirement and nursing homes, hotels, property management companies, banks and schools. SI-FAMA speaks your language and adapts to your needs. SI-FAMA simplifies your daily work with the data of your real estate, systems and devices. You always have all the costs and deadlines for the maintenance of your infrastructure under control. Our modules are tried and tested and in daily use in hotels, retirement and nursing homes, ice rinks, clinics, indoor and outdoor pools, municipal administrations, spas, banks, hospitals, building authorities, schools, rehabilitation centers, etc. Structured overview of all locations and rooms, planning overview for medium-sized (conversion) construction projects, status query for ongoing and completed work. -
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Oracle AI Agent Platform
Oracle
Oracle AI Agent Platform is a fully-managed service that enables the creation, deployment, and management of intelligent virtual agents powered by large language models and integrated AI technologies. Agents can be set up through a simple few-step process, and can orchestrate tools such as natural‐language-to‐SQL conversion, retrieval-augmented generation from enterprise knowledge bases, custom function or API calling, and even the ability to coordinate sub-agents. They support multi-turn conversational experiences with context retention across sessions, enabling agents to handle follow‐up questions and maintain personalised, consistent interactions. Built-in guardrails help enforce content moderation, prompt-injection prevention, and protection of PII (personally identifiable information), while optional human-in-the-loop workflows allow real-time supervision and escalation.Starting Price: $0.003 per 10,000 transactions -
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OmniBot
Omnibot CX
Omnibot, a best chatbot development company in India create intelligent AI conversational chatbots. Empowering companies to stand out with better experience. OMNIBOT bots are easy to set up on your website. You can build and improve customer experience by deploying chatbots for typical consumer requests. No required coding or technical skills. Customer interaction has expanded to the internet and mobile-centric live real-time engagement with chatbots beyond the static existence of websites and emails. Today’s chatbot uses not only AI, but also machine learning and natural language processing technologies. -
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Oracle Digital Assistant
Oracle
Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands. -
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Voicy.ai
Voicy.ai
Driving the next generation customer engagement. Intelligent conversational interfaces can drive commerce and improve customer satisfaction. Businesses can realize higher revenues and lower customer engagement costs. Timely conversations with prospects improves conversions and revenue opportunities. Intelligent dialogs based on physical and personal contexts reduces churn and improves customer life time value. A turn-key solution that integrates with POS and booking systems reduces costs. Drives commerce with customers across multiple channels (SMS/ Facebook Messenger/ Voice assistants). We design, build and support conversational interfaces and artificially intelligent chatbots for offline businesses worldwide. Get more customers, personalization at scale, simplicity cuts costs. Power the next generation customer engagement for offline commerce businesses by leveraging cutting edge technologies in artificial intelligence, natural language understanding, etc. -
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ChattiLive
ConversionIQ.ai
ChattiLive is an AI-powered live chat agent built on ConversionIQ’s HyperCognitive conversational intelligence that transforms traditional website chat into an automated, strategic, and conversion-oriented engagement engine by understanding visitor intent, context, sentiment, and behavior in real time to deliver on-brand, personalized responses and guide users toward business goals. It replaces manual live agents and generic chatbots by providing intelligent conversational flows that engage visitors 24/7, capture leads, support product guidance or sales funnels, and escalate to human teams when needed, all while staying consistent with your voice, tone, and knowledge base. It analyzes queries deeply (semantic, intent, emotion, context) to generate relevant, objective-driven interactions, adapt conversations to visitor needs, and drive measurable improvements in conversion rates, customer experience, and operational efficiency.Starting Price: $99 per month -
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Azure CLU
Microsoft
Build applications with conversational language understanding, an AI language feature that understands natural language to interpret user goals and extract key information from conversational phrases. Create multilingual, customizable intent classification and entity extraction models for your domain-specific keywords or phrases across 96 languages. Train in one natural language and use them in multiple languages without retraining. Quickly create intents and entities and label your own utterances. Add prebuilt components from a wide variety of commonly available types. Evaluate with built-in quantitative measurements like precision and recall. Use the simple dashboard to manage model deployments in the intuitive and user-friendly language studio. Use seamlessly with other features within Azure AI Language, as well as Azure Bot Service for an end-to-end conversational solution. Conversational language understanding is the next generation of Language Understanding (LUIS).Starting Price: $2 per month -
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Botfront
Botfront
Conversational platform for Rasa teams Empower conversational designers and engineers with a collaborative platform built on Rasa, and ship AI enabled chatbots faster. Design and implement your conversations at once. Create natural dialogue flows in our intuitive conversation based interface. Add natural language examples on the fly, create rich responses with buttons, images, and carousels. Let engineers focus on systems and API integration. Create complex conversational forms. Whether you want to collect information or to prepare an API call, our no-code flow editor lets you implement complex business logic with fine grained conditionals and user input validation. Translate your assistants on the fly Create multilingual assistants. The dialogue structure is common to all languages, responses get translated and each language get its own NLU model with a dedicated configurable training pipeline.Starting Price: $500 per month -
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FAMA AFM
FAMA
FAMA AFM is the comprehensive Facility Management solution—CAFM (Computer Aided Facility Management) and IWMS (Integrated Workplace Management System), that offers organizations centralized control of infrastructure and services, including maintenance, general services, real estate and space management, and sustainability. It provides a classified inventory of all properties and spaces with contract linkage and map integrations, integrates with financial systems for monthly and annual cost impact calculations by geography, cost center or user, automates asset management approval circuits and invoice or payment order generation, and delivers full investment‑project tracking with budget deviation alerts. Space‑management tools streamline relocations, optimize occupancy (€/m², €/workstation), enable flexible workspace reservations, track inventory lifecycles, and integrate BIM 7D for O&M efficiency over a building’s life. -
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Rapidbott
Rapidbott
Build your first AI chatbots with ready-to-use templates. Customize them to fit your business needs, and bring your chatbots to life within minutes. A platform used to build and launch conversational chatbots without coding. Users can engage their customers 24/7 over 12+ social channels. It features a drag-and-drop flow builder to build advanced conversation flows without coding. With WhatsApp chatbot, they are automating queries and FAQs from customers. 35% of conversion. 70% of FAQ questions handled. 55% of customer support is automated. The use of chatbots and other conversational AI applications has become increasingly prevalent in recent years, with applications ranging from customer service to language translation to virtual assistants. These applications rely on the ability of AI models to understand and generate natural language, and GPT 3.0 is one of the leading models in this field.Starting Price: $49 per month -
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Dydu
Dydu
The most advanced software to implement a true conversational strategy. Our clients are convinced and involved, no need for programming skills when using our software. Intuitive and easy to access, we leave it in the hands of users to effortlessly create and manage their bots. The product of a decade of artificial intelligence research, our software allows you to create and manage your bot in the simplest way possible thanks to a user-intuitive interface. Its algorithm for natural language processing creates a fluid and natural conversation with users. All our bots are GDPR compliant. Our chatbot building platform is available in a self-service mode which allows you to independently create your chatbot from start to finish, without coding! Once your bot has been created, you can integrate it into your website or app, and manage it thanks to our intuitive bot management system. -
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GoSales.ai
GoSales.ai
GoSale.ai is a chatbot and automation system leverages the power of artificial intelligence and automation technology to streamline communication and enhance user experiences on the popular messaging platform. By employing natural language processing and machine learning algorithms, GoSale.ai can understand and respond to user queries, provide information, and execute predefined actions within WhatsApp conversations. This automation allows businesses to deliver personalized and instant responses to customers, automate routine tasks, and provide round-the-clock support. Whether it’s answering FAQs, collecting user information, processing orders, or sending notifications, GoSale.ai automation system brings efficiency and scalability to customer interactions, enabling businesses to engage with their audience effectively while reducing manual effort.Starting Price: $49/month/user -
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FMS:Workplace
FM:Systems
FMS:Workplace is a modular, flexible, easy-to use Integrated Workplace Management Solution (IWMS) that enables organizations to manage, analyze and report on facilities and real estate operation and maintenance (O&M) information. Access to accurate data means facilities and real estate professionals can deliver better customer service, reduce costs and improve the performance of their facilities portfolio-wide. The FM:Systems suite of Digital Workplace Solutions automates workflows, streamlines employee interactions, encourages collaboration, enhances productivity and delivers strategic insight on opportunities for the organization to grow and adapt. . FMS:Workplace is the foundation of the digital workplace with extensive options for strategic planning, comprehensive space and move management and robust capabilities for facility maintenance. -
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IBM TRIRIGA
IBM
As we plan for the return back, how we manage our buildings and our spaces, and how people engage with that space, is critical. IBM can help. With TRIRIGA, you can create safer spaces, focus on occupant well-being, and control costs. You can consolidate essential information into a single source of truth to make faster, more confident decisions and adapt to any circumstance. Make critical space decisions when you put your data to work. By using data gathered across IoT and WiFi sources, you can obtain better space utilization insights, and gain a robust understanding of occupancy and usage across your entire real estate portfolio. When 95% of IBM employees suddenly shifted from the office to working from home, the IBM Global Real Estate team was ready with critical space utilization data that made handling this unprecedented move easier. -
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FacilityBot
FacilityBot
FacilityBot is a messaging-first smart facilities management system, prioritizing convenience for all users. It encompasses all the features of a mobile CMMS system, including fault reporting, preventive maintenance checklists, asset management, and field service management. What sets FacilityBot apart is its flexibility, offering configurable request forms and workflows tailored to your organization's unique building processes. Additionally, it establishes a digital connection with building occupants, enabling value-added services like soft services management, room booking, visitor management, and hot desk booking.Starting Price: $290 per month -
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MRI CenterStone
MRI Software
Designed for facility operations, CenterStone helps organizations improve space planning, utilization and building efficiency. Dramatic changes in the workplace are creating tough building management challenges. More than ever, it is critical for space and facilities managers to be able to understand the cost, amount, quality, environmental effectiveness and utilization of all the space in their real estate portfolio, while delivering safe and productive workplaces. MRI CenterStone offers a visual, interactive and configurable way to format, update and report on your space information. It allows users to measure space efficiency and quickly identify vacant and underutilized space that can be used to provide safe and productive workplaces, improving utilization and consolidation opportunities. Out-of-the box reporting enables you to capture and analyze the data required to make informed decisions about the space you occupy and the facilities you manage. -
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Raven-1
Tavus
Raven-1 is a multimodal, real-time perceptual AI model from Tavus designed to bring emotional intelligence to artificial intelligence by interpreting human audio, visual, and temporal signals together instead of reducing communication to text alone. It unifies tone, facial expression, body language, hesitation, and contextual dynamics into a rich, unified representation of user intent and state, enabling conversational AI to understand how people communicate in real time with nuanced natural language descriptions rather than static emotion labels. It was engineered to overcome the limitations of traditional systems that rely on transcripts and limited emotion scoring by capturing subtle cues, such as emphasis, sarcasm, engagement shifts, and evolving emotional arcs, and continuously updating this understanding with low latency so responses align with the true context of the interaction.Starting Price: $59 per month -
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Gnani Bot Builder Platform
gnani.ai
The “for all” platform has been designed to cater to a breed of “citizen campaign managers” without the need for any technical know-how. Enable training for 50+ use cases on the go (<10 mins) for effortless conversations across the customer journey. Train bots for seamless deployment across 15+ channels such as telephony, web, social, WhatsApp, and many more. Our ready-to-use templates for industries such as banking, insurance, automotive, ecommerce, etc. empower teams to save time and effort. Web SDK plus channel-specific integrations pave the way for easy deployment of designed bots across multiple channels within minutes. Add images, docs, short links, carousels, etc. to make text conversations visually engaging and enchanting for your customers. This unique feature allows for the conversion of text from one language to another without the need for typing manually for each language. -
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Insighto.ai
Insighto.ai
Insighto.ai is a groundbreaking AI-powered chatbot builder that lets you build conversational AI chatbots in minutes. Meticulously trained on your data, our customized AI agents can easily handle a myriad of tasks, from customer support inquiries to lead generation and internal HR processes. Our chatbots understand natural language effortlessly, offering multilingual support and auto-intent identification. With seamless integration into Zapier, you can effortlessly incorporate them into your existing workflows and preferred tools, whether it's HubSpot for CRM or messaging platforms like Slack and WhatsApp.Starting Price: $ 24/month -
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SP Facilities
SP Marketplace
SP Facilities is a next generation SharePoint/Microsoft Teams application that is part of a Digital Workplace. Unlike traditional standalone work order applications, SP Facilities is a complete operational portal that automates facilities and assets, processes, enables staff collaboration, and empowers employee self-service through a MyFacilities portal. SP Facilities includes a full-featured work order system, facility and asset tracking, change management, and preventative maintenance alerts. All related documents, discussions, calendars, and tasks are easily accessible to drive better communication across the team leveraging Office 365 tools. Capture and assign work requests. Assign, track and manage work orders across your entire organization.Manage all types of facilities information, files and documents. Xref with Assets, and Work Orders.Starting Price: $15 per user per month -
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Chatme.ai
Chatme.ai
Chatme.ai offers a wide range of chatbots tailored to each client's individual needs and goals: Scripting bots that enable the automation of simple tasks and processes; Bots with natural language recognition (NLU) and machine learning (LLM) technologies to provide more accurate understanding and processing of user requests; FAQ chatbots with the integration of conversational and generative artificial intelligence, to provide context-relevant and personalized answers; Voice chatbots, to interact with users through voice commands and provide a more convenient and natural experience; Hybrid bots, combining different technologies to create unique and effective solutions Chat bots can be integrated with customer knowledge bases, CRM systems, and other services and systems used by the customer to create a unified and effective ecosystem.Starting Price: $300 -
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Sirius
Data Semantics
The all-in-one chatbot platform that outshines all conversational platforms. Sirius is designed to optimize the workflow of employees and increase transactional conversions from conversations with your customers while having a delightful conversation flow. This chatbot platform is designed to offer complete control to administrative teams and can be deployed on multiple channels and sources within a few hours! Dive right in to explore the uber-cool, Sirius. Get the usage analytics of your user behavior with the most relevant metrics on the dashboard of SiriuBOT. Get your Power BI KPIs and reports on any channels of the bot’s chat interface withing seconds, anytime, anywhere. SiriusBOT is smart enough to understand the intent of users and enables you to completely manage them from the backend. Identify the unanswered queries by the bot and train it to become smarter for your users, with every interaction. -
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Chatlayer by Sinch
Sinch
Chatlayer by Sinch is an advanced conversational AI platform that enables businesses to create sophisticated chatbots capable of understanding and communicating in over 100 languages across various channels. Its intuitive, no-code interface allows for seamless integration with major CRM, ticketing systems, knowledge bases, and contact center solutions through APIs, facilitating the automation of complex customer interactions. With features like in-house Natural Language Processing (NLP), multilingual support, and ChatGPT integration, Chatlayer empowers companies to enhance customer engagement, streamline support processes, and deliver personalized experiences at scale. Recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer stands out for its robust capabilities and user-friendly design. -
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Tikkit
Gridium
Streamline building operations with Tikkit by Gridium, a Computerized Maintenance Management System (CMMS) for commercial real estate and facility managers. Tikkit helps building managers organize the chaos of overflowing occupant requests, vendor appointments, and preventative maintenance reminders by combining work orders, occupant help center, and vendor management tools in one platform.Starting Price: $79.00/month/user -
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Vonage AI Studio
Vonage AI Studio
Vonage AI Studio is a low-code/no-code platform that enables developers and non-developers to create and deploy AI-driven conversational experiences across multiple channels, including voice, SMS, WhatsApp, and web chat. Its intuitive drag-and-drop interface allows users to design complex conversational flows without extensive coding knowledge. Key features include Natural Language Understanding (NLU) for interpreting user intent, Automatic Speech Recognition (ASR) for transcribing spoken language, and Text-to-Speech (TTS) capabilities for generating natural-sounding responses. The platform also offers integration with various APIs and services, facilitating seamless connections with existing business systems. Additionally, AI Studio provides real-time analytics and insights to monitor and optimize conversational performance. Replace robotic-sounding IVR trees with natural language speech recognition. -
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Spitch
Spitch
Our products and solutions operate in omnichannel mode (voice and text, including chat, videoconferencing and social networks) and automate both customer support and employee support services. Improve customer experience. Make sure customer voices are heard with no waiting time in line and navigating complex menus. Analyze 100% of conversations to extract valuable evidence for sales optimization. Digitalization and automation of routine processes through voice and text self-services bring measurable cost reductions from the start. Our differentiators are fast solutions delivery, out-of-the-box products, and advanced toolsets, which allow quick tuning and further development either by Spitch or customers/partners themselves. Omnichannel virtual assistants allow handling voice and text queries addressing the entire spectrum of tasks from precise intent recognition to fully automatic end-to-end processing of standard customer requests in natural language. -
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Smartenance
Festo
Smartenance was originally created by German engineers to increase the efficiency of production facilities and has been further developed in consultation with the maintenance staff of 7 Festo plants worldwide. Smartenance includes functions like: creation and management of maintenance plans, overview and export of maintenance activities, incident reports via a mobile app, creation of a local know-how library and many other functions. Smartenance also works with various ERP systems (via API). Preventive system maintenance is a time-consuming process. However, it can also be performed in an easier, faster and more reliable manner: with Smartenance, the digital maintenance calendar. You can use Smartenance to manage and document your maintenance tasks at the office, either as a mobile maintenance calendar with an app or with the web browser application. Intelligent user management and teamwork make your maintenance management efficient. -
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Alibaba Cloud Intelligent Robot
Alibaba Cloud
Based on natural language processing (NLP), Intelligent Robot is a dialogue platform that enables smart dialogue through various dialogue-enabling clients, such as websites, mobile apps, and robots. Users can use domain-specific knowledge bases, configure their own knowledge base for customized smart dialogues and use Intelligent Robot to facilitate self-service through multi-round dialogue. Intelligent Robot can also integrate with third-party APIs to enable complex scenarios such as order search, shipping tracking, and self-service returns. Intelligent Robot provides online support and eliminates waiting time. Knowledge packages for multiple domains are available for quick configuration and deployment. Robots can deliver information and process queries in natural languages. APIs allow a flexible and custom online chat experience in tailored scenarios. Intelligent Robot can be deployed to multiple dialogue-enabling channels, including mobile apps, webpages, and official accounts. -
45
Face5
Lemonpeak
Face5 stands as the apex in facility management solutions, ushering in a new era of efficiency and meticulousness. This dynamic platform is a catalyst for empowerment, allowing users to seamlessly tailor workflows for a spectrum of activities, including Preventive Maintenance, Breakdown Maintenance, Annual Maintenance Checklists, Site Audits, and more. The collaborative nature of Face5 fosters unified cooperation among employees, dismantling silos and optimizing resource allocation to maximize productivity. Marked by a user-friendly interface, real-time insights, and robust reporting features, Face5 transcends conventional operations. It not only streamlines day-to-day activities but also offers a visionary glimpse into the future of facility management. Elevate your business landscape with Face5, a singular and integrated solution where efficiency seamlessly intertwines with innovation, shaping the path for a brighter future in facility management. -
46
Uniphore
Uniphore
Optimize the entire conversation to improve customer experience and agent productivity with Conversational AI, Natural Language Processing (NLP) and Robotic Process Automation (RPA). Omnichannel AI-driven intelligent virtual assistant (IVA) driving customer engagement and increasing self-service and automation rates across IVR, web and mobile. U-Self Serve deflects transactional interactions from high-cost human agents using Conversational AI. Deliver frictionless and ongoing agent verification using voiceprints to increase customer trust and reduce contact center fraud. Monitor agent ID continuously during the entire agent shift and alert supervisor in real-time in the event of an ID issue. Leverage AI with real-time call transcription to deliver in-call alerts, guidance, and automation of agent after-call work (ACW) summaries and call dispositions. Deliver an increase in agent productivity, a reduction in time spent on ACW summaries and an improvement in accuracies. -
47
Chat360
Chat360
At Chat360, we’re transforming customer engagement with our cutting-edge multichannel conversational marketing platform. Trusted by over 300 global brands, Chat360 leverages advanced AI to simplify and automate customer interactions, delivering a seamless experience across all touchpoints. Our platform ensures that businesses can effortlessly connect with customers on WhatsApp, Facebook Messenger, Instagram, and websites, creating a unified approach that enhances satisfaction and loyalty. Our powerful AI and natural language processing capabilities allow for personalized interactions while automating routine queries, freeing up your team to focus on more complex tasks. With seamless integration into CRM systems, payment gateways, and e-commerce platforms, Chat360 centralizes data and streamlines operations. Additionally, our platform offers versatile multilingual support, enabling businesses to break language barriers and provide localized customer experiences globally. -
48
Inventsys FMS
Inventsys
Facility Management is Inventsys FMS. The first software that understands Facility Management as an ecosystem, focused on process automation and experience management. The only tool for Facility Management that contains smart checklists that trigger automated processes on assets, generating geolocated work orders and maintaining interaction history. Transform your workspace. Smart Features for Your Team's Routine! GUEST PASS ®. Free entry of visitors, without contact; RESERVATIONS. Rooms and Workstations; SERVICE DESK. Calls and requests; OCCUPANCY. Check in / check out at the workstation. and much more! Overview of your Facility Operation. MANAGE ASSETS. Inventsys FMS relieves the IT area and allows you to update the system for your needs yourself. It is a 100% adaptable platform. Just parameterize your different modules to have specific applications for each of the different demands of Facility Management operations. COORDINATE CALLED. Based on the assets, you create your menu -
49
Instabot
ROKO Labs
Conversations that Increase Conversions. A Chatbot for your Website. The Most Intuitive + PowerfulConversion Chatbot Platform for Businesses Instabot is a conversion chatbot that understands your users, and then curates information, answers questions, captures contacts, and books meetings instantly. Our conversational marketing and experience platform is proven to increase conversions and reduce costs. You can build, integrate, and launch Instabot on your website, or as a landing page in 20 minutes or less. Quickly leverage data collected by Instabot by porting it over to your CRM, marketing automation, e-mail platforms, or internal portals. Once deployed, you can live chat with customers as well as see rich bot analytics, suggestions for optimization, and edit your bot on the fly. Instabot is a smart chatbot. Leveraging AI functionality and natural language processing (NLP), Instabot is able to gain knowledge quickly and answer hundreds of questions over time. Seamlessly Book Meetings -
50
Twixor
Twixor
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship.
