Q+ Cross Platform IQQuantum Strides
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Related Products
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About
Q+ Cross Platform IQ is an AI-powered conversational intelligence tool designed for facility and workplace management. It transforms static IWMS and operational data into a dynamic, conversational interface that delivers instant, role-based intelligence, allowing users to query space usage, occupancy, moves, maintenance requests, and assets in natural language across integrated systems. Q+ unifies data from multiple platforms to provide a single source of truth and surface insights through chat, enabling predictive recommendations, proactive alerts, and trend analysis. It supports multi-turn conversations, context retention, and natural language understanding to interpret user intent. Because it connects across systems, it simplifies user access to complex facility data without requiring deep technical know-how.
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About
Optimize the entire conversation to improve customer experience and agent productivity with Conversational AI, Natural Language Processing (NLP) and Robotic Process Automation (RPA). Omnichannel AI-driven intelligent virtual assistant (IVA) driving customer engagement and increasing self-service and automation rates across IVR, web and mobile. U-Self Serve deflects transactional interactions from high-cost human agents using Conversational AI. Deliver frictionless and ongoing agent verification using voiceprints to increase customer trust and reduce contact center fraud. Monitor agent ID continuously during the entire agent shift and alert supervisor in real-time in the event of an ID issue. Leverage AI with real-time call transcription to deliver in-call alerts, guidance, and automation of agent after-call work (ACW) summaries and call dispositions. Deliver an increase in agent productivity, a reduction in time spent on ACW summaries and an improvement in accuracies.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Facility managers, real estate leaders, and operations teams needing a solution offering conversational access and insight across integrated infrastructure
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Audience
Call centers that want a conversation AI platform to improve their services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationQuantum Strides
Founded: 2014
United States
www.quantumstrides.com/q+
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Company InformationUniphore
India
www.uniphore.com
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Categories |
Categories |
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Integrations
Behavioral Signals
QEval
Quantum AI Workspace Manager
ZoomInfo GTM Studio
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Integrations
Behavioral Signals
QEval
Quantum AI Workspace Manager
ZoomInfo GTM Studio
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